Home›Browse›California›San Jose›Creekside Post-acute

Nursing homeFAID #934

Creekside Post-acute

3580 PAYNE AVENUE, SAN JOSE, CA, 95117

(408) 248-7100

130 licensed beds

CMS rates Creekside Post-acute 3 out of 5 overall. Federal inspectors issued 79 citations across 16 inspections in the last three years, with $20,248 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Creekside Post-Acute

Address

3580 Payne Avenue

San Jose, CA 95117

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Public record summary

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Bed capacity

130

CMS facility ID

055884

Care type

Nursing home

County

Santa Clara

Facility name

Creekside Post-acute

Street address

3580 PAYNE AVENUE

City / state / ZIP

San Jose, CA 95117

Phone

(408) 248-7100

Website

creeksideskillednursing.com

About this facility — Creekside Post-acute

Creekside Post-acute is a Medicare/Medicaid-certified skilled nursing facility in San Jose, California. It is licensed for 130 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 180 senior care facilities in San Jose and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Links Healthcare Group, a group of 32 facilities on this site.

Federal inspectors have cited Creekside Post-acute 79 times across 16 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $20,248 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Links Healthcare Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Beardsley, Mary

Operational control · Additional disclosable party — since 2022

Bernholz, Victoria

Operational control · Additional disclosable party — since 2022

Carter, Melissa

Operational control · Additional disclosable party — since 2022

Eide Bailly Llp

Additional disclosable party — since 2022

Forbright Bank

Security-interest holder — since 2022

Frojelin, Antonette

Operational control · Additional disclosable party — since 2022

Links Healthcare Group Llc

Operational control · Additional disclosable party — since 2022

Links Support Services, Llc

Operational control · Additional disclosable party — since 2022

Reichert, Josie

Operational control · Additional disclosable party — since 2022

Rodriguez, Curtis

Officer · Operational control · Additional disclosable party — since 2022

Romney, Gunner

Operational control · Additional disclosable party — since 2024

Sabounchi, Saman

Operational control · Additional disclosable party — since 2022

Tilford, Toby

Officer · Operational control · Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since

1968-03-12

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$20,248 total

Last standard inspection

2026-07-24

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$428 per day (≈ $13,010/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 10% Medicare · 25% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

17% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

130

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-24Health inspection9 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-08-21

F-0605

E · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-08-21

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-08-21

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-08-21

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-08-21

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-08-21

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-08-21

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-08-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-08-21

2025-09-23Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-19

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-10-19

14 earlier / fire-safety inspections (68 citations)

2025-06-10Health inspectionComplaint-triggered1 citation

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-06-27

2025-04-15Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-30

2024-12-05Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-12-23

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-12-23

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-23

2024-11-08Health inspectionComplaint-triggered3 citations

F-0640

F · No harm foundFrom a complaint

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-12-05

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-05

F-0921

E · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-12-02

2024-09-06Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-12

2024-08-30Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-09-06

2024-08-09Health inspectionComplaint-triggered2 citations

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-09-04

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-04

2024-07-18Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-16

2024-02-23Health inspectionComplaint-triggered1 citation

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-23

2024-02-22Health inspectionComplaint-triggered3 citations

F-0697

E · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-03-22

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-22

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-22

2022-01-10Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-01-24

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-01-24

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-01-24

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-01-24

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-01-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-01-24

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-01-24

F-0761

D · No harm found

Corrected 2022-01-24

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-01-24

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-01-24

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2022-01-24

2026-07-24Fire-safety inspection14 citations

E-0024

C · No harm found

Establish policies and procedures for volunteers.

Corrected 2026-08-13

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2026-08-13

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-07-30

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-08-10

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-08-12

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-08-10

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-08-11

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-08-12

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-08-11

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-08-10

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2026-08-12

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-08-10

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-08-11

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2026-08-24

2024-12-05Fire-safety inspection21 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-12-27

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-12-17

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-12-18

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-12-26

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-12-18

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-26

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-12-26

K-0344

F · No harm found

Have an alternate power supply for its alarm system.

Corrected 2024-12-26

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-26

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-12-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-26

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-18

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-12-26

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-12-26

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-12-17

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-12-19

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-27

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-12-26

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-21

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-12-20

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-12-26

2022-01-10Fire-safety inspection5 citations

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2022-01-25

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2022-01-25

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-25

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-25

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-01-25

Federal penalties

2024-07-18Fine$20,248

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055884.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 68% of nursing homes in the state

State median: 65

Federal fines, 3 years

$20,248

More than 74% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.2

Higher than 42% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

33%

Higher than 39% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 13 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.2%	10.2%	13.5%	Better than state
Lose too much weight	3.6%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.7%	0.7%	Better than state
With a urinary tract infection	0.8%	1.2%	1.5%	Better than state
Have depressive symptoms	2.3%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	1.3%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	98.7%	93.7%	Near state average
Ability to walk independently worsened	10.2%	8.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	2.3%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	96.1%	97.9%	95.3%	Near state average
With pressure ulcers	5.4%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	4.7%	9.8%	18.3%	Better than state
Received an antipsychotic medication	8.7%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.58	2.21	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.71	1.50	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.8%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.3%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	98.9%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	25.9%	22.6%	23.4%	Worse than state
Had an outpatient emergency department visit	8.4%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 4 inspections. Provide and implement an infection prevention and control program.
K-0293 3 inspections. Have properly located and lighted "Exit" signs.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Santa Clara Valley Medical Center, about 1.9 miles. CMS rating 2 of 5.
Good Samaritan Hospital, about 3.6 miles. CMS rating 2 of 5.
El Camino Health, about 8.0 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

All About Seniors Elderly Care, San Jose, less than 0.1 miles. 4 state visits on record.
Golden Shore Care Home, San Jose, about 0.5 miles. 4 state visits on record.
A Grace Sub Acute & Skilled Care, San Jose, about 0.6 miles. CMS rating 3 of 5.
Morningstar Memory Care At San Tomas, San Jose, about 0.7 miles. 33 state visits on record.
Caring Hearts Senior Care Home, San Jose, about 0.8 miles. 4 state visits on record.

Visitor reviews

What people say on Google.

4.4132 ratings on Google

★★★★★Maggie Cantwell · 2026-04-20 · via Google
“We’re very thankful that we found Creekside to rehab and care for our parent after a recent stroke. Every part of our experience was seamless - from the intake, to case management, to all the therapists, and the nursing & aids staff, janitorial staff and dining staff. We were so pleasantly surprised at how easy the experience was, given that elderly care can often be disappointing. The therapy tea…”

★★★★★shawn cromwell · 2026-02-27 · via Google
“My mother spent 2 weeks after a hospital stay. When she got there it took two people to get her out of bed. Within a week she was walking with a walker. They took great care of her and we never had to worry about her care. I highly recommend Creekside.”

★★★★★Gilbert Wong · 2026-03-31 · via Google
“This is a ate review but I wanted to say how wonderful this place is. Unfortunately my mom fell and had to get rehab for a broken writ. No one wants to go to a nursing home but the service of the employees are wonderful from the nurse to the PT nurse to the admin who checks you in. This is an older property and they get a lot of patients but the service from the employees is what makes this pla…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 79 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered