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Nursing homeFAID #8023

Crest Haven Nursing and Rehabilitation Center

4 MOORE ROAD, CAPE MAY COURT HOUSE, NJ, 08210
(609) 465-1260
cresthavenhc.com
180 licensed beds

CMS rates Crest Haven Nursing and Rehabilitation Center 4 out of 5 overall. Federal inspectors issued 34 citations across 10 inspections in the last three years, with $83,230 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of CREST HAVEN NURSING AND REHABILITATION CENTER
Photo via Google · Crest Haven Nursing & Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
180
State license
060501
CMS facility ID
315294
Care type
Nursing home
Facility name
Crest Haven Nursing and Rehabilitation Center
Street address
4 MOORE ROAD
City / state / ZIP
Cape May Court House, NJ 08210
Phone
(609) 465-1260
Website
cresthavenhc.com
State license #
060501

About this facility — Crest Haven Nursing and Rehabilitation Center

Crest Haven Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Cape May Court House, New Jersey. It is licensed for 180 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 4 senior care facilities in Cape May Court House and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crest Haven Nursing and Rehabilitation Center 34 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $83,230 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
County of Cape May
Ownership type
For profit - Individual
Administrator
Tslika Brooks

Registered owners & officers

Hess, Jennifer
Managing employee — since 2017
Hohenstein, T. Zachary
Managing employee — since 2017

Regulatory standing

Federal court records
1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-04-07
License expires
2027-06-30
CMS overall rating
4 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$83,230 total
Last standard inspection
2025-04-14
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$298 per day (≈ $9,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 11% Medicare · 33% private/other
Occupancy
50% (fiscal year 2023)
Vs. state median
29% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
180
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-10-30Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-11-28
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-11-28
2025-04-14Health inspectionComplaint-triggered6 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-05-26
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-26
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-26
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-05-26
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-26
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-26
5 earlier / fire-safety inspections (26 citations)
2024-11-26Health inspectionComplaint-triggered1 citation
F-0580
J · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-12-02
2023-11-17Health inspectionComplaint-triggered9 citations
F-0576
F · No harm found
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2023-12-10
F-0610
E · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-12-10
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-10
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-10
F-0727
D · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-12-10
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-12-10
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-12-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-12-10
2025-04-14Fire-safety inspection4 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-05-26
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-05-26
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-05-26
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-05-26
2023-11-17Fire-safety inspection6 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-12-15
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-12-10
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-01
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-12-01
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-12-01
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-01
2023-01-06Fire-safety inspection6 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-02-15
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2023-02-15
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-02-15
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-02-15
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-02-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-02-15

Federal penalties

2024-11-26Fine$83,230
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315294.

Quality of care & staffing

How it compares in New Jersey.
Inspection citations, 3 years
34
More than 40% of nursing homes in the state
State median: 38
Federal fines, 3 years
$83,230
More than 88% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.8
Higher than 60% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
49%
Higher than 77% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 9 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased3.9%8.3%13.5%Better than state
Lose too much weight6.7%4.7%5.1%Worse than state
With a catheter inserted and left in their bladder0.0%0.5%0.7%Better than state
With a urinary tract infection0.0%0.7%1.5%Better than state
Have depressive symptoms41.5%12.5%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury7.2%2.3%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine98.2%93.0%93.7%Near state average
Ability to walk independently worsened2.4%7.3%12.7%Better than state
Received an antianxiety or hypnotic medication16.1%18.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine96.3%96.8%95.3%Near state average
With pressure ulcers1.3%5.3%4.5%Better than state
With new or worsened bowel or bladder incontinence20.7%15.2%18.3%Worse than state
Received an antipsychotic medication14.6%12.9%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.601.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.071.051.69Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine94.3%79.0%82.3%Better than state
Newly received an antipsychotic medication1.3%1.1%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine82.5%79.5%80.1%Near state average
Were rehospitalized after a nursing home admission22.0%24.1%23.4%Near state average
Had an outpatient emergency department visit13.9%8.1%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0580 2 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
  • K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
  • K-0918 2 inspections. Have generator or other power source capable of supplying service within 10 seconds.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

  • Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
  • File a complaint: 800-792-9770 · Online
  • Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Cape Regional Medical Center Inc, about 0.6 miles. CMS rating 3 of 5.
  • Atlanticare Regional Medical Center - City Campus, about 27 miles. CMS rating 4 of 5.
  • Inspira Medical Center Vineland, about 27 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.576 ratings on Google
★★★Joseph Kaufmann · 2026-02-17 · via Google

“My mom is a resident at Crest Haven she's 93 years old every time we come to visit Josie Hill the receptionist never fails to welcome us and treat us with kindness and respect. She is one of the shining stars of your staff and we're glad to know her”

★★★★★Taylor Davidson · 2026-01-19 · via Google

“I was at this nursing rehabilitation center a few weeks ago, and my mother stayed here for respite care. Overall, it was a very positive experience. I especially want to recognize a staff member named Latoya, who was incredibly helpful and kind. She treated my mother with genuine care, patience, and professionalism, and made sure she received top-notch service at all times. Her compassion truly st…”

★★★★★Tara Pietrowitz · 2025-11-03 · via Google

“I am a liaison with a hospice agency who provides services at Crest Haven Nursing and Rehabilitation Center I go to a lot of facilities and have had a spectrum of experiences in doing so. I have found visiting Crest Haven a delight! The staff is friendly and helpful, I am always met with a smile when entering and at all the units and offices I visit while making rounds. I have worked closely w…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered