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Nursing homeFAID #14502

Crestview Court

224 W PLEASANT RUN RD, CEDAR HILL, TX, 75104
(972) 291-5977
125 licensed beds

CMS rates Crestview Court 5 out of 5 overall. Federal inspectors issued 35 citations across 12 inspections in the last three years, with $16,799 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of CRESTVIEW COURT
Photo via Google · Chris Coulter

Address

224 W Pleasant Run Rd
Cedar Hill, TX 75104
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What we can show you for free.
Bed capacity
125
CMS facility ID
676112
Care type
Nursing home
County
Dallas
Facility name
Crestview Court
Street address
224 W PLEASANT RUN RD
City / state / ZIP
Cedar Hill, TX 75104
Phone
(972) 291-5977

Crestview Court is a Medicare/Medicaid-certified skilled nursing facility in Cedar Hill, Texas. It is licensed for 125 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 26 senior care facilities in Cedar Hill and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Cantex Continuing Care, a group of 37 facilities on this site.

Federal inspectors have cited Crestview Court 35 times across 12 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $16,799 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Cantex Continuing Care
Ownership type
For profit - Corporation

Registered owners & officers

Dallas County Hospital District
Direct owner — 100% stake — since 2015
Castaneda, Edmundo
Officer — since 2022
Cerise, Frederick
Officer — since 2014
Clemons, Shakarra
Operational control · Additional disclosable party — since 2024
Fm 1382 Health Care Center Ltd Co
Operational control · Additional disclosable party — since 2015
Hines, Terrance
Additional disclosable party — since 2024

Regulatory standing

Federal court records
18 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2006-08-31
CMS overall rating
5 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$16,799 total
Last standard inspection
2026-06-18
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$454 per day (≈ $13,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
55% Medicaid · 12% Medicare · 33% private/other
Occupancy
60% (fiscal year 2023)
Vs. state median
64% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-18Health inspection5 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-07-07
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-07-07
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-07-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-07
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-07-07
2025-06-14Health inspectionComplaint-triggered3 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-06-15
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-15
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-15
8 earlier / fire-safety inspections (27 citations)
2025-04-24Health inspectionComplaint-triggered3 citations
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-25
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-04-25
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-25
2025-02-21Health inspectionComplaint-triggered2 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-09-25
F-0607
K · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-09-25
2024-10-17Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-10-18
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-18
2024-09-20Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-18
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-18
2024-03-21Health inspectionComplaint-triggered5 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-22
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-03-22
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-03-22
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-22
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-22
2026-06-18Fire-safety inspection4 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-07-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-07-10
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-07-10
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-06-19
2025-04-24Fire-safety inspection3 citations
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2025-04-25
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-04-25
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-04-25
2024-03-21Fire-safety inspection6 citations
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2024-03-22
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-03-22
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-03-22
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-22
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-03-22
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-03-22

Federal penalties

2025-02-21Fine$16,799
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676112.
How it compares in Texas.
Inspection citations, 3 years
35
More than 53% of nursing homes in the state
State median: 33
Federal fines, 3 years
$16,799
More than 52% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.5
Higher than 71% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
59%
Higher than 74% of nursing homes in the state
State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 15 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased19.8%15.8%13.5%Worse than state
Lose too much weight1.0%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury0.0%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.6%96.4%93.7%Near state average
Ability to walk independently worsened17.5%12.9%12.7%Worse than state
Received an antianxiety or hypnotic medication4.7%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers5.4%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence6.6%12.5%18.3%Better than state
Received an antipsychotic medication3.0%9.8%15.4%Better than state
Hospitalizations per 1000 long-stay resident days2.042.051.81Near state average
Outpatient emergency department visits per 1000 long-stay resident days0.381.971.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine99.8%88.7%82.3%Better than state
Newly received an antipsychotic medication0.4%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine98.8%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission21.8%25.5%23.4%Better than state
Had an outpatient emergency department visit4.5%12.2%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0609 3 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0842 2 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0607 2 inspections. Develop and implement policies and procedures to prevent abuse, neglect, and theft.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

What its owners also hold

  • Dallas County Hospital District has an ownership stake on file at 36 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Methodist Charlton Medical Center, about 5.0 miles. CMS rating 3 of 5.
  • Methodist Mansfield Medical Center, about 9.1 miles. CMS rating 4 of 5.
  • Dallas Va Medical Center (va North Texas Healthcare System), about 11 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
4.6617 ratings on Google
★★★★★Sanaii Johnson · 2026-07-06 · via Google

“Our experience at Crestview Court was excellent. Cheyenne first met us at the hospital and made sure the entire process went smoothly. She was true to her word, and the staff was caring, professional, and supportive. We’re thankful for the care our family member received.”

★★★★★Cheyenne Harp · 2026-07-05 · via Google

“Hands down one of the best skilled nursing facilities in the area. Crestview Court doesn’t just talk about care they show it every single day. From the moment you walk in, you can feel the difference in how residents are treated and how the staff work together as a team. Everyone is attentive, respectful, and genuinely invested in providing quality care. The staff treat residents like family, res…”

★★★★★Kimberly Mathis · 2026-07-18 · via Google

“The level of care at Crestview Court really speaks for itself. My loved one was treated with respect and genuine compassion, and the staff stayed attentive throughout their stay. Leadership is visible and engaged, which makes a big difference in the overall atmosphere. I would recommend Crestview Court to anyone in need of rehab or skilled care don’t just take my word for it, experience it yoursel…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered