Home›Browse›North Carolina›Mooresville›Crestview Health & Rehabilitation

Nursing homeFAID #8967

Crestview Health & Rehabilitation

752 E CENTER AVENUE, MOORESVILLE, NC, 28115

(704) 800-0570

crestview-hr.com

131 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

752 E Center Avenue

Mooresville, NC 28115

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Public record summary

What we can show you for free.

Bed capacity

131

CMS facility ID

345179

Care type

Nursing home

County

Iredell

Facility name

Crestview Health & Rehabilitation

Street address

752 E CENTER AVENUE

City / state / ZIP

Mooresville, NC 28115

Phone

(704) 800-0570

Website

crestview-hr.com

About this facility — Crestview Health & Rehabilitation

Crestview Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Mooresville, North Carolina. It is licensed for 131 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 15 senior care facilities in Mooresville and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crestview Health & Rehabilitation 65 times across 9 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $144,008 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Regulatory standing

Licensed / certified since

1978-05-01

CMS overall rating

1 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$144,008 total

Last standard inspection

2025-09-11

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$355 per day (≈ $10,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 6% Medicare · 18% private/other

Occupancy

67% (fiscal year 2023)

Vs. state median

5% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

131

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 9:00 AM – 6:00 PM · Tuesday: 9:00 AM – 6:00 PM · Wednesday: 9:00 AM – 6:00 PM · Thursday: 9:00 AM – 6:00 PM · Friday: 9:00 AM – 6:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-11Health inspection5 citations

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-09-13

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-13

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-09-13

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-13

2025-07-11Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-11

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-11

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-31

6 earlier / fire-safety inspections (57 citations)

2024-07-22Health inspectionComplaint-triggered2 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-13

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-13

2024-06-13Health inspectionComplaint-triggered24 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-07-22

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-07-22

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-22

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-13

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-13

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-07-22

F-0626

G · Actual harmFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-07-22

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-07-22

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-22

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-22

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-22

F-0678

J · Immediate jeopardy

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-07-22

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-22

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-22

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-07-22

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-22

F-0697

J · Immediate jeopardy

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-07-22

F-0726

K · Immediate jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-07-22

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-22

F-0759

D · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-07-22

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-22

F-0841

F · No harm found

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Corrected 2024-07-22

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-22

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-07-22

2023-02-08Health inspection18 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-03-10

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-03-10

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-10

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-03-10

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-03-10

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-03-10

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-03-10

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-03-10

F-0758

D · No harm found

Corrected 2023-03-10

F-0802

K · Immediate jeopardyFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-03-10

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-03-10

F-0805

K · Immediate jeopardyFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-03-10

F-0809

E · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-03-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-10

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-03-10

F-0835

K · Immediate jeopardy

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-03-10

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-03-10

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-03-10

2025-09-11Fire-safety inspection4 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2026-06-05

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-06-05

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-06-05

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-06-05

2024-06-13Fire-safety inspection4 citations

E-0037

E · No harm found

Establish staff and initial training requirements.

Corrected 2024-07-22

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-08-22

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-22

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-08-22

2023-02-08Fire-safety inspection5 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2023-04-03

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-04-03

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-04-03

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-04-03

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-04-03

Federal penalties

2025-07-11Fine$4,833

2025-07-11Fine$15,015

2024-06-13Fine$119,327

2025-07-11Medicare payment denial — 35 days

2024-06-13Medicare payment denial — 40 days

Total fines$144,008

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345179.

Visitor reviews

What people say on Google.

3.811 ratings on Google

★Mari Jo Weber · 2026-04-20 · via Google
“My brother was there and it was not a great place. The nurses seemed nice enough (at least the one or 2 I saw when visiting) but really short staffed. How do I you run a facility that does not have adequate hot water for all the residents to get a shower? Or working a working toliet in the room? Trying to talk to an administrator or owner was a joke, always told they are not available and the…”

★★★★★Kenny Brown · 2026-04-23 · via Google
“Had a great conversation with the social worker nasia, she helped me get all my affairs straight for my dad”

★★★★★lamont doxie · 2026-04-22 · via Google
“Working with Katrina I had no problems getting the information for the medical records I need to get my mom the help she needed”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered