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Nursing homeFAID #14178

Crestwood Assisted Living Center

1448 HOUSTON ST, WILLS POINT, TX, 75169
(903) 873-5400
ensignservices.net
117 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of Crestwood Assisted Living Center
Photo via Google · David Martinez

Public record summary

What we can show you for free.
Bed capacity
117
CMS facility ID
675597
Care type
Nursing home
County
Van Zandt
Facility name
Crestwood Assisted Living Center
Legal entity
Crestwood Health and Rehabilitation Center
Street address
1448 HOUSTON ST
City / state / ZIP
Wills Point, TX 75169
Phone
(903) 873-5400
Website
ensignservices.net

About this facility — Crestwood Assisted Living Center

Crestwood Assisted Living Center is a Medicare/Medicaid-certified skilled nursing facility in Wills Point, Texas. It is licensed for 117 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 7 senior care facilities in Wills Point and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crestwood Assisted Living Center 16 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Shane Lewis
Parent company
The Ensign Group
Ownership type
For profit - Partnership

Registered owners & officers

Appaloosa Healthcare, Inc.
Operational control · Additional disclosable party — since 2019
Bluebird Creek Health Holdings Llc
Additional disclosable party — since 2019
Burnam, Soon
Officer — since 2019
Eastland Memorial Hospital District
Direct owner — since 2019
Ensign Services Inc
Additional disclosable party — since 2019
Jensen, Kevin
Governing body · Operational control · Additional disclosable party — since 2024
Keetch, Chad
Officer — since 2011
Rojas, Jorge
Governing body · Operational control · Additional disclosable party — since 2019
Standard Bearer Healthcare Op, Lp
Additional disclosable party — since 2019
Taylor, Stephen
Officer — since 2025
The Ensign Group Inc
Direct owner · Additional disclosable party — since 2019

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-05-29
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-07
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$395 per day (≈ $12,010/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 6% Medicare · 23% private/other
Occupancy
61% (fiscal year 2024)
Vs. state median
43% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
117
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-07Health inspection3 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-01-08
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2026-01-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-08
2024-10-16Health inspection1 citation
F-0572
E · No harm found
Give residents a notice of rights, rules, services and charges.
Corrected 2024-11-06
5 earlier / fire-safety inspections (12 citations)
2024-08-30Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-31
2023-08-23Health inspectionComplaint-triggered5 citations
F-0583
B · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2023-08-24
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-08-24
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-24
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-24
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-08-24
2026-01-07Fire-safety inspection2 citations
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-01-07
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
2024-10-16Fire-safety inspection3 citations
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-10-30
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K-0929
E · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2024-10-30
2023-08-23Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675597.

Visitor reviews

What people say on Google.
4.5129 ratings on Google
★Tiffany Fritz · 2026-04-24 · via Google

“Crestwood Health and Rehabilitation center a thumbs down facility starting from the top to the bottom TERRIBLE!! Don't leave your family of friends there!! Besides plucking residents from other nursing facility so they can reap benefits from the Medicare and Medicaid system Be a wear!! Using the Therapy Department to recruited others to come to their facility to promise things they cant make good…”

★★★★★Susie · 2025-11-14 · via Google

“Crestwood took amazing care of my loved one while on a skilled stay for therapy. The therapy team are rock stars in my opinion! They have new leadership and a new Director of Nursing who truly care about people. Thank you for allowing us y’all do as I know it isn’t easy some days.”

★★★★★Lashundra Williams · 2026-03-12 · via Google

“⭐⭐⭐⭐⭐ Crestwood Health and Rehab truly stands out as a place that genuinely cares about its residents and their families. The staff consistently go above and beyond to create a warm, supportive, and professional environment. From the nursing team to the support staff, everyone works together to ensure residents are treated with dignity, compassion, and respect. The facility is clean, organized, a…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 16 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1326220732
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered