Nursing homeFAID #9433
Crestwood Care Center
225 W MAIN STREET, SHELBY, OH, 44875
(419) 347-1266
130 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Crestwood Care Center
Public record summary
What we can show you for free.
Bed capacity
130
CMS facility ID
365284
Care type
Nursing home
County
Richland
Facility name
Crestwood Care Center
Street address
225 W MAIN STREET
City / state / ZIP
Shelby, OH 44875
Phone
(419) 347-1266
About this facility — Crestwood Care Center
Crestwood Care Center is a Medicare/Medicaid-certified skilled nursing facility in Shelby, Ohio. It is licensed for 130 beds — well above the median for skilled nursing facilities in Ohio (86 beds).
It is one of 2 senior care facilities in Shelby and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Crestwood Care Center 88 times across 17 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $232,204 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Communicare Health
Ownership type
For profit - Corporation
Registered owners & officers
Third Option Op Co., Llc
Direct owner — 100% stake — since 2020
C R Stoltz Ii Llc
Additional disclosable party — since 2003
C.r. Stoltz Irrevocable Trust
Additional disclosable party — since 2003
Groves, Donna
Operational control — since 2023
I. Rosedale Irrevocable Trust
Additional disclosable party — since 2003
Midland (ohio) Management, Co., Llc
Operational control · Additional disclosable party — since 2003
Odenthal, Richard
Owner of a disclosable party — since 2025
Option Holdings Iii, Llc
Indirect owner · Additional disclosable party — since 2020
R.s. Wilheim Irrevocable Trust
Additional disclosable party — since 2003
Romeo, Dominic
Officer · Operational control — since 2023
Ronald S Wilheim 2012 Spousal Trust
Additional disclosable party — since 2003
Rosedale Family Investment Company, Inc
Additional disclosable party — since 2003
Rrw, Llc
Additional disclosable party — since 2003
S.l. Rosedale Irrevocable Trust
Additional disclosable party — since 2003
Stoltz, Charles
Officer — since 2012
The Stephen L. Rosedale 2012 Spousal Trust
Indirect owner · Additional disclosable party — since 2003
Wayne, Matthew
Officer — since 2012
Wilfong, Melissa
Operational control · Additional disclosable party — since 2024
Wilheim Family Investment Company, Inc.
Additional disclosable party — since 2003
Wilheim, Ronald
Officer — since 2012
Young, Aaron
Operational control · Additional disclosable party — since 2024
Regulatory standing
Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-05-09
CMS overall rating
2 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$232,204 total
Last standard inspection
2025-02-27
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$320 per day (≈ $9,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 3% Medicare · 21% private/other
Occupancy
75% (fiscal year 2024)
Vs. state median
12% below the OH median of $364/day — full state cost breakdown
Services & coverage
Licensed beds
130
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-03-25Health inspectionComplaint-triggered4 citations
F-0620
D · No harm foundFrom a complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2025-04-04
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-04
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-04
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-04
2025-02-27Health inspectionComplaint-triggered12 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-04
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-04-04
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-04-04
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-04
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-04-04
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-04
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-04-04
F-0730
C · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2025-04-04
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-04-04
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-04-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-04
13 earlier / fire-safety inspections (72 citations)
2024-12-16Health inspectionComplaint-triggered2 citations
F-0578
D · No harm foundFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-12-27
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-27
2024-09-25Health inspectionComplaint-triggered4 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-10-21
F-0697
G · Actual harmFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-10-21
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-10-21
F-0742
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2024-10-21
2024-05-22Health inspectionComplaint-triggered6 citations
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-06-04
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-04
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-04
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-06-04
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-06-04
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-06-04
2024-04-11Health inspectionComplaint-triggered5 citations
F-0604
D · No harm foundFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-05-22
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-06-04
F-0760
K · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-06-04
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-06-04
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-06-04
2024-03-04Health inspectionComplaint-triggered6 citations
F-0607
F · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-06-04
F-0624
D · No harm foundFrom a complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2024-05-22
F-0712
E · No harm foundFrom a complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-06-04
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-05-22
F-0942
F · No harm foundFrom a complaint
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected 2024-05-22
F-0943
F · No harm foundFrom a complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2024-05-22
2024-01-08Health inspectionComplaint-triggered2 citations
F-0689
K · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-04
F-0835
L · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-06-04
2023-11-01Health inspectionComplaint-triggered2 citations
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-20
F-0809
F · No harm foundFood safetyFrom a complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-11-20
2023-10-18Health inspectionComplaint-triggered2 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-20
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-11-20
2022-09-30Health inspection11 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-02-13
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-02-13
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-02-13
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-02-13
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-02-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-02-13
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-02-13
F-0773
D · No harm found
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2023-02-13
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-02-13
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-02-13
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-02-13
2019-10-03Health inspection6 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-11-20
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-11-20
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-11-20
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-11-20
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-11-20
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2019-11-20
2025-02-27Fire-safety inspectionComplaint-triggered8 citations
K-0222
F · No harm foundFrom a complaint
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-04-04
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-04-04
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-04
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-04-04
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-04-04
K-0711
F · No harm foundFrom a complaint
Provide a written emergency evacuation plan.
Corrected 2025-04-04
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-04
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-04-04
2022-09-30Fire-safety inspection8 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-02-13
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-02-13
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-02-13
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-02-13
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-02-13
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2023-02-13
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-02-13
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-02-13
2019-10-03Fire-safety inspection10 citations
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2019-11-20
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2019-11-20
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2019-11-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-11-20
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-11-20
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2019-11-20
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2019-11-20
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2019-11-20
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-11-20
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-11-20
Federal penalties
2024-09-25Fine$39,130
2024-01-08Fine$193,074
2024-01-08Medicare payment denial — 122 days
Total fines$232,204
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365284.
Visitor reviews
What people say on Google.
2.6★★★★★58 ratings on Google
★Tanya Myers · 2026-07-12 · via Google“I spent time in this place a little over a year ago for rehabilitation after a major surgery. For the first month I was there, I had zero showers. I kept asking when I would be taken for a shower and the nurse would tell me she would have to check to see when my shower days were, when in fact, she was noting in my charts that I was refusing my shower days. Another nurse said she was good at that b…”
★Abby H · 2025-10-29 · via Google“I don’t even know where to start with this place. Some of the staff is friendly other then that this place is by far the worst nursing home I’ve ever seen. From the moment we got my grandma there we had issues and NONE were resolved. She was suppose to be there for therapy they rarly got her out of bed. There was NOTHING in her room besides a bed with NO Rails and a hospital table. She had a broke…”
★★★★★Kim Thompson · 2026-01-05 · via Google“My dad was in the hospital he was diagnosed with cancer and needed chemo and physical therapy the social worker at the hospital told me nobody would take him because of the chemo but Crestwood called me I offered to pay seperate for his transportation to and from chemo Sidney told me that wasnt necessary as they were able to provide that service and bill medicare fast forward my dad has been ther…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 88 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered