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Assisted livingFAID #749577

Cross Road Retirement Community

1302 OLD COX RD, ASHEBORO, NC, 27205
(336) 629-7811
www.cross-road.org
152 licensed beds

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Photo of Cross Road Retirement Community
Photo via Google · Jared Byrd

Public record summary

What we can show you for free.
Bed capacity
152
State license
REGISTRATION
Care type
Assisted living
County
Randolph
Facility name
Cross Road Retirement Community
Legal entity
The Cross Road Rest and Retirement Center, Inc
Street address
1302 OLD COX RD
City / state / ZIP
Asheboro, NC 27205
Phone
(336) 629-7811
Website
www.cross-road.org
State license #
REGISTRATION

About this facility — Cross Road Retirement Community

Cross Road Retirement Community is a licensed assisted living community in Asheboro, North Carolina. It is licensed for 152 beds — well above the median for assisted living communities in North Carolina (48 beds).

It is one of 17 senior care facilities in Asheboro and 1,994 assisted living communities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 29, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Stephen Rumbley
Administrator
Susan Cagle

Regulatory standing

License expires
2026-12-31
NC state star rating
4 of 4 stars

Services & coverage

Licensed beds
152
Licensed as
Adult Care Home
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-29. Facilities can submit a correction.

Visitor reviews

What people say on Google.
4.817 ratings on Google
★★★★★JoAnne Morrison · 2025-04-30 · via Google

“Awesome facility! They have a friendly staff and they're very clean! I thought it was cute how the halls had markers with the same name as local streets! I love watching the ducks too - so cute!!”

★Susan Tincher · 2026-07-20 · via Google

“I love the residents...the management treats you with no respect epically the head of housekeeping!!”

★★★★★Jamie Childress · 2018-08-13 · via Google

“Our family’s experience at CrossRoad Assisted Living has been nothing short of amazing! The staff goes above and beyond the norm, giving my mom the loving care and attention that we trust and appreciate. Their facility is spotless and the meals are delicious. Activities are many and varied. Administration and ancillary services personnel are available and like an extended family. This is a top-not…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits
#
Federal dockets
CDC infection data
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Original records

Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-29
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered