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Nursing homeFAID #9906

Crystal Care Center of Franklin Furnace

4734 GALLIA PIKE, FRANKLIN FURNACE, OH, 45629
(740) 354-9151
30 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
30
CMS facility ID
366003
Care type
Nursing home
County
Scioto
Facility name
Crystal Care Center of Franklin Furnace
Street address
4734 GALLIA PIKE
City / state / ZIP
Franklin Furnace, OH 45629
Phone
(740) 354-9151

Crystal Care Center of Franklin Furnace is a Medicare/Medicaid-certified skilled nursing facility in Franklin Furnace, Ohio. It is licensed for 30 beds — well below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 1 senior care facility in Franklin Furnace and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crystal Care Center of Franklin Furnace 24 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Hillstone Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Bergsten, Paul
Managing employee · Director · Officer · Operational control — since 2015
Dapore, Matthew
Director · Officer · Operational control — since 2015
Wheaton, Anthony
Officer · Operational control — since 2014

Regulatory standing

Federal court records
9 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1995-04-19
CMS overall rating
5 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-30
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$326 per day (≈ $9,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 4% Medicare · 36% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
10% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
30
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-30Health inspection3 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2026-05-18
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-05-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-18
2026-01-05Health inspectionComplaint-triggered1 citation
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-01-15
5 earlier / fire-safety inspections (20 citations)
2024-03-07Health inspection3 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-05
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-05
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-04-05
2022-04-26Health inspection3 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-05-27
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-05-27
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-05-27
2026-04-30Fire-safety inspection6 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-05-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-05-18
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-05-18
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-05-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-05-18
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-05-18
2024-03-07Fire-safety inspection4 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-04-05
K-0352
F · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2024-04-05
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-05
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-04-05
2022-04-26Fire-safety inspection4 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-05-27
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-05-27
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-05-27
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-05-27
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366003.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered