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Nursing homeFAID #6808

Crystal Rehabilitation and Healthcare Center

902 SGT JOHN A PITTMAN DRIVE, GREENWOOD, MS, 38930

(662) 453-9173

www.nexion-health.com/crystal-rehabilitation

100 licensed beds

CMS rates Crystal Rehabilitation and Healthcare Center 1 out of 5 overall. Federal inspectors issued 27 citations across 9 inspections in the last three years, with $8,788 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of CRYSTAL REHABILITATION AND HEALTHCARE CENTER

Photo via Google · Crystal Rehabilitation and Healthcare Center

Address

902 Sgt John a Pittman Drive

Greenwood, MS 38930

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

255154

Care type

Nursing home

County

Leflore

Facility name

Crystal Rehabilitation and Healthcare Center

Street address

902 SGT JOHN A PITTMAN DRIVE

City / state / ZIP

Greenwood, MS 38930

Phone

(662) 453-9173

Website

www.nexion-health.com/crystal-rehabilitation

About this facility — Crystal Rehabilitation and Healthcare Center

Crystal Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Greenwood, Mississippi. It is licensed for 100 beds — above the median for skilled nursing facilities in Mississippi (80 beds).

It is one of 5 senior care facilities in Greenwood and 202 skilled nursing facilities across Mississippi. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Nexion Health, a group of 53 facilities on this site.

Federal inspectors have cited Crystal Rehabilitation and Healthcare Center 27 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,788 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Nexion Health

Ownership type

For profit - Corporation

Registered owners & officers

Nexion Health of Ohi Inc

Direct owner — 100% stake — since 2018

Bolt, Bretton

Indirect owner — since 2018

Jackson, Zakiyo

Managing employee — since 2019

Kirley, Francis

Indirect owner · Director · Officer · Operational control — since 2018

Lee, Brian

Director · Officer — since 2018

Nexion Health Leasing, Inc.

Indirect owner — since 2018

Nexion Health, Inc.

Indirect owner — since 2018

Oswald, John

Director — since 2022

Pierce, Daniel

Officer — since 2021

Riner, Meera

Director · Officer — since 2018

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

$8,788 total

Last standard inspection

2024-10-24

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$353 per day (≈ $10,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

90% Medicaid · 5% Medicare · 6% private/other

Occupancy

85% (fiscal year 2023)

Vs. state median

3% above the MS median of $344/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-12-09Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-30

2024-10-24Health inspectionComplaint-triggered13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-22

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-11-22

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-11-22

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-11-22

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-11-22

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-22

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-22

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2024-11-22

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-11-22

F-0865

F · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2024-11-22

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-22

F-0882

F · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-11-22

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-11-22

4 earlier / fire-safety inspections (13 citations)

2024-06-26Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-19

2023-05-25Health inspection6 citations

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-06-21

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-21

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-21

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-21

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-06-21

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-21

2021-03-25Health inspection5 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2021-04-23

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2021-04-23

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-04-23

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-04-23

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2021-04-23

2024-10-24Fire-safety inspection1 citation

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-05

Federal penalties

2025-12-09Fine$8,788

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 255154.

Quality of care & staffing

How it compares in Mississippi.

Inspection citations, 3 years

More than 76% of nursing homes in the state

State median: 18

Federal fines, 3 years

$8,788

More than 55% of nursing homes in the state

State median: $8,165

Nurse staffing, hours per resident per day

4.0

Higher than 51% of nursing homes in the state

State median: 4.0

Nursing staff turnover, annual

29%

Higher than 7% of nursing homes in the state

State median: 44%

Resident outcomes

On 19 federal quality measures, this facility does better than the Mississippi average on 8 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	22.7%	20.3%	13.5%	Worse than state
Lose too much weight	10.0%	6.3%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.9%	1.3%	0.7%	Better than state
With a urinary tract infection	0.0%	2.5%	1.5%	Better than state
Have depressive symptoms	0.6%	1.6%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	95.4%	95.3%	93.7%	Near state average
Ability to walk independently worsened	19.9%	18.3%	12.7%	Near state average
Received an antianxiety or hypnotic medication	6.5%	23.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.7%	97.3%	95.3%	Near state average
With pressure ulcers	6.9%	6.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	20.5%	19.9%	18.3%	Near state average
Received an antipsychotic medication	18.7%	21.8%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	62.4%	89.0%	82.3%	Worse than state
Newly received an antipsychotic medication	1.3%	2.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	80.3%	85.0%	80.1%	Near state average
Were rehospitalized after a nursing home admission	30.8%	27.1%	23.4%	Worse than state
Had an outpatient emergency department visit	27.4%	15.3%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0686 2 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0583 2 inspections. Keep residents' personal and medical records private and confidential.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0688 2 inspections. Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

What its owners also hold

Nexion Health, Inc. has an ownership stake on file at 33 nursing homes, averaging 1.9 of 5 on CMS's overall rating.
Nexion Health Leasing, Inc. has an ownership stake on file at 33 nursing homes, averaging 1.9 of 5 on CMS's overall rating.
Nexion Health of Ohi Inc has an ownership stake on file at 31 nursing homes, averaging 1.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Mississippi

Licensing: Mississippi State Department of Health
File a complaint: 800-227-7308
Long-Term Care Ombudsman: 888-844-0041. A free advocate for residents and families.
Adult Protective Services: 844-437-6282. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Greenwood Leflore Hospital, about 2.3 miles. CMS rating 1 of 5.
Tyler Holmes Memorial Hospital Cah, about 24 miles.
North Sunflower Medical Center Cah, about 27 miles. CMS rating 1 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Riverview Nursing & Rehabilitation Center, Greenwood, less than 0.1 miles. CMS rating 1 of 5.
Golden Age Nursing Home, Greenwood, about 1.3 miles. CMS rating 4 of 5.
Middleton Oaks Health and Rehabilitation, Winona, about 24 miles. CMS rating 1 of 5.
Vaiden Community Living Center, Vaiden, about 26 miles. CMS rating 1 of 5.
Grenada Living Center, Grenada, about 26 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

4.266 ratings on Google

★★★★★Shirley Brown · 2026-07-21 · via Google
“It is a great facility to place your loved one, nurses and certified nursing assistants are very caring, compassionate, and considerate.”

★★★★pat davis · 2026-03-18 · via Google
“It is a very nice place. A little shorted staffed, but over all it’s a great place.”

★★★★★Tiffany Mcdowell · 2025-08-27 · via Google
“Wonderful nursing home. Everyone is very kind and informative. Highly recommend for any skilled therapy or long-term needs. Bridget, that handles admissions is amazing and can help with all your needs. Can't brag enough on her and the Administrator!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered