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Nursing homeFAID #1974

Darcy Hall of Life Care

2170 PALM BEACH LAKES BLVD, WEST PALM BEACH, FL, 33409
(561) 683-3333
lcca.com
220 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Darcy Hall of Life Care

Address

2170 Palm Beach Lakes Blvd
West Palm Beach, FL 33409
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Public record summary

What we can show you for free.
Bed capacity
220
CMS facility ID
105516
Care type
Nursing home
County
Palm Beach
Facility name
Darcy Hall of Life Care
Street address
2170 PALM BEACH LAKES BLVD
City / state / ZIP
West Palm Beach, FL 33409
Phone
(561) 683-3333
Website
lcca.com

About this facility — Darcy Hall of Life Care

Darcy Hall of Life Care is a Medicare/Medicaid-certified skilled nursing facility in West Palm Beach, Florida. It is licensed for 220 beds — well above the median for skilled nursing facilities in Florida (120 beds).

It is one of 106 senior care facilities in West Palm Beach and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Darcy Hall of Life Care 30 times across 13 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $30,924 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Limited Liability company

Registered owners & officers

Cross, Cindy
Officer — since 2006
Darcy Hall Medical Investors, Llc
Operational control · Additional disclosable party — since 2006
Fletcher, Todd
Operational control — since 2021
Henry, Terry
Director — since 2006
Kapelos, Joann
Governing body · Operational control — since 2023
Lay, Lisa
Operational control — since 2017
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 2006
Preston, Aaron
Governing body · Operational control — since 2018
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Direct owner · Indirect owner · Operational control · Additional disclosable party — since 2006
Rodriguez, Yanitza
Operational control · Additional disclosable party — since 2022
Stephens, Kendra
Governing body · Operational control · Additional disclosable party — since 2023
Swanker, Richard
Operational control — since 2022
Thurmond, Joan
Officer — since 2006
Ziegler, James
Operational control — since 2006

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1985-11-01
CMS overall rating
2 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$30,924 total
Last standard inspection
2025-01-30
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$450 per day (≈ $13,680/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 3% Medicare · 12% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
10% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
220
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-18Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-04-09
2026-02-24Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-20
8 earlier / fire-safety inspections (28 citations)
2025-09-05Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-29
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-29
2025-07-09Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-09
2025-01-30Health inspection9 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-03-02
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-02
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-03-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-02
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-03-02
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-02
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-03-02
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-03-02
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-02
2023-11-08Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-12-08
2023-10-05Health inspection6 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-10-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-30
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-10-30
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2023-10-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-30
F-0914
D · No harm found
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected 2023-10-30
2023-09-20Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-20
2022-06-09Health inspection6 citations
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-07-09
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-07-09
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-07-09
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-07-09
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2022-07-09
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-07-09
2025-01-30Fire-safety inspection2 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-03-01
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-01

Federal penalties

2025-09-05Fine$30,924
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105516.

Visitor reviews

What people say on Google.
4.1248 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered