Home›Browse›Virginia›Chesapeake›Deep Creek Health & Rehabilitation

Nursing homeFAID #12604

Deep Creek Health & Rehabilitation

1017 GEORGE WASHINGTON HIGHWAY NORTH, CHESAPEAKE, VA, 23323

(757) 485-5500

deepcreekhr.com

120 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of Deep Creek Health & Rehabilitation

Photo via Google · Elizabeth Clark

Address

1017 George Washington Highway North

Chesapeake, VA 23323

Get directions

Map facilities in this area

All facilities in Chesapeake

Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

495330

Care type

Nursing home

County

Chesapeake City

Facility name

Deep Creek Health & Rehabilitation

Street address

1017 GEORGE WASHINGTON HIGHWAY NORTH

City / state / ZIP

Chesapeake, VA 23323

Phone

(757) 485-5500

Website

deepcreekhr.com

About this facility — Deep Creek Health & Rehabilitation

Deep Creek Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Chesapeake, Virginia. It is licensed for 120 beds — close to the median for skilled nursing facilities in Virginia (117 beds).

It is one of 39 senior care facilities in Chesapeake and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Deep Creek Health & Rehabilitation 87 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Ark Post Acute Network

Ownership type

For profit - Limited Liability company

Registered owners & officers

West Coast Commonwealth Llc

Direct owner — 96% stake — since 2020

Bridges, Roy

Officer — since 2018

Bryant, Tameika

Managing employee — since 2015

Justiniano, Kimberly

Officer — since 2020

Regulatory standing

Federal court records

3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1998-08-01

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-19

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$310 per day (≈ $9,420/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

89% Medicaid · 3% Medicare · 8% private/other

Occupancy

73% (fiscal year 2023)

Vs. state median

23% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-19Health inspectionComplaint-triggered9 citations

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-10-27

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-10-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-27

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-27

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-27

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-10-27

F-0835

E · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-10-27

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-10-27

F-0925

F · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-10-27

2023-11-16Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-08

5 earlier / fire-safety inspections (77 citations)

2021-07-22Health inspection17 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-09-05

F-0577

D · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2021-09-05

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-09-05

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2021-09-05

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-09-05

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2021-09-05

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2021-09-05

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2021-09-05

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2021-09-05

F-0640

E · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2021-09-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-06-21

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-09-05

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-09-05

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2021-09-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-09-05

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2021-09-05

F-0947

D · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2021-09-05

2019-04-16Health inspection17 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2019-05-31

F-0622

E · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-05-31

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-05-31

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-05-31

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2019-05-31

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2019-05-31

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2019-05-31

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-05-31

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-05-31

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-05-31

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2019-05-31

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2019-05-31

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2019-05-31

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-05-31

F-0770

E · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2019-05-31

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2019-05-31

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-05-31

2025-09-19Fire-safety inspection10 citations

E-0034

C · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2025-10-27

E-0035

C · No harm found

Provide family notifications of emergency plan.

Corrected 2025-10-27

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-10-27

K-0100

D · No harm found

Meet other general requirements.

Corrected 2025-11-19

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-11-19

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-11-19

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2025-11-19

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-11-19

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-11-19

K-0932

E · No harm found

Meet other general requirements.

Corrected 2026-01-19

2021-07-22Fire-safety inspection7 citations

E-0006

C · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2021-09-05

E-0036

C · No harm found

Establish emergency prep training and testing.

Corrected 2021-09-05

E-0037

C · No harm found

Establish staff and initial training requirements.

Corrected 2021-09-05

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-08-24

K-0362

D · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2021-08-24

K-0400

D · No harm found

Meet fire sprinkler requirement for tall buildings.

Corrected 2021-08-24

K-0915

D · No harm found

Have proper power supply for life support equipment.

Corrected 2021-08-24

2019-04-16Fire-safety inspection26 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2019-05-31

E-0007

C · No harm found

Address patient/client population and determine types of services needed.

Corrected 2019-05-31

E-0009

C · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2019-05-31

E-0013

C · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2019-05-31

E-0015

C · No harm found

Address subsistence needs for staff and patients.

Corrected 2019-05-31

E-0018

C · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2019-05-31

E-0020

C · No harm found

Establish policies and procedures including evacuation.

Corrected 2019-05-31

E-0022

C · No harm found

Establish policies and procedures for sheltering.

Corrected 2019-05-31

E-0023

C · No harm found

Establish policies and procedures for medical documentation.

Corrected 2019-05-31

E-0024

C · No harm found

Establish policies and procedures for volunteers.

Corrected 2019-05-31

E-0025

C · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2019-05-31

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2019-05-31

E-0029

C · No harm found

Develop a communication plan.

Corrected 2019-05-31

E-0030

C · No harm found

List the names and contact information of those in the facility.

Corrected 2019-05-31

E-0031

C · No harm found

Provide emergency officials' contact information.

Corrected 2019-05-31

E-0033

C · No harm found

Establish methods for sharing information.

Corrected 2019-05-31

E-0034

C · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2019-05-31

E-0035

C · No harm found

Provide family notifications of emergency plan.

Corrected 2019-05-31

E-0036

C · No harm found

Establish emergency prep training and testing.

Corrected 2019-05-31

E-0037

C · No harm found

Establish staff and initial training requirements.

Corrected 2019-05-31

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2019-05-31

E-0041

C · No harm found

Implement emergency and standby power systems.

Corrected 2019-05-31

K-0100

E · No harm found

Meet other general requirements.

Corrected 2020-12-07

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-08-01

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-08-01

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-08-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495330.

Visitor reviews

What people say on Google.

4.852 ratings on Google

★★★★★Troy Plowden · 2026-06-19 · via Google
“The Staff was exceptional and Outstanding. They will answer the questions and give you clear understanding. They are so kind to there people. I recommend them for their services.”

★★★★★Towanda Wiggins · 2026-06-16 · via Google
“The staff was very helpful and kind. They offer great assistance with all my needs.”

★★★★★marcus caffee · 2026-08-05 · via Google
“This healthcare facility provides great health care services and the staff is amazing.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 87 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered