Home›Browse›California›San Bernardino›Del Rosa Villa

Nursing homeFAID #13487

Del Rosa Villa

2018 N Del Rosa Ave, SAN BERNARDINO, CA, 92404

(909) 885-3261

104 licensed beds

CMS rates Del Rosa Villa 4 out of 5 overall. Federal inspectors issued 49 citations across 14 inspections in the last three years, with $43,930 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Del Rosa Villa

Address

2018 N Del Rosa Ave

San Bernardino, CA 92404

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Public record summary

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Bed capacity

104

CMS facility ID

555195

Care type

Nursing home

County

San Bernardino

Facility name

Del Rosa Villa

Street address

2018 N Del Rosa Ave

City / state / ZIP

San Bernardino, CA 92404

Phone

(909) 885-3261

Website

delrosavillapostacute.com

About this facility — Del Rosa Villa

Del Rosa Villa is a Medicare/Medicaid-certified skilled nursing facility in San Bernardino, California. It is licensed for 104 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 53 senior care facilities in San Bernardino and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Pacs Group, a group of 277 facilities on this site.

Federal inspectors have cited Del Rosa Villa 49 times across 14 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $43,930 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Providence Group of Southern California Llc

Direct owner — 100% stake — since 2015

Apt, Frederick

Officer — since 2024

Eskander, Ashraf

Managing employee — since 2018

Hancock, Mark

Officer — since 2024

Jenkins, Nicoletta

Managing employee · Operational control — since 2023

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Regulatory standing

Federal court records

2 naming this facility · 6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-09-10

CMS overall rating

4 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$43,930 total

Last standard inspection

2026-02-12

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$710 per day (≈ $21,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

7% Medicaid · 22% Medicare · 71% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

38% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

104

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-24Health inspectionComplaint-triggered1 citation

F-0940

D · No harm foundFrom a complaint

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Corrected 2026-07-07

2026-02-12Health inspection8 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-03-04

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-03-04

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-03-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-04

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-03-04

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-03-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-04

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-03-04

12 earlier / fire-safety inspections (40 citations)

2025-09-10Health inspectionComplaint-triggered1 citation

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-09-22

2025-08-13Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-27

2025-03-20Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-27

2025-02-27Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-20

2025-01-24Health inspection5 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-02-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-12

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-02-14

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-12

2024-11-13Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-29

2024-09-26Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-21

2024-09-17Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-30

2023-12-13Health inspection13 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-01-08

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-01-08

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-01-08

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-08

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-01-08

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-01-08

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-01-08

F-0646

D · No harm found

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2024-01-08

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-01-08

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-01-08

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-01-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-08

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-01-08

2026-02-12Fire-safety inspection4 citations

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-03-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-06

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-06

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-03-06

2025-01-24Fire-safety inspection4 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-02-19

K-0347

D · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-02-19

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-02-17

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-02-19

2023-12-13Fire-safety inspection7 citations

E-0034

D · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2024-02-05

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-02-05

K-0352

D · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2024-02-05

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-02-05

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-02-05

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-02-05

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-02-05

Federal penalties

2024-11-13Fine$43,930

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555195.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 26% of nursing homes in the state

State median: 65

Federal fines, 3 years

$43,930

More than 83% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.9

Higher than 16% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

54%

Higher than 93% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 12 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	15.8%	10.2%	13.5%	Worse than state
Lose too much weight	5.2%	4.1%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.7%	0.7%	Better than state
With a urinary tract infection	0.0%	1.2%	1.5%	Better than state
Have depressive symptoms	25.6%	7.6%	13.5%	Worse than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	0.0%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	98.7%	93.7%	Near state average
Ability to walk independently worsened	5.5%	8.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	18.3%	13.7%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	84.9%	97.9%	95.3%	Worse than state
With pressure ulcers	3.1%	4.3%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	0.6%	9.8%	18.3%	Better than state
Received an antipsychotic medication	5.9%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	3.11	2.21	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.25	1.50	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.6%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.8%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	92.7%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	14.3%	22.6%	23.4%	Better than state
Had an outpatient emergency department visit	7.2%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
K-0923 2 inspections. Have proper medical gas storage and administration areas.
F-0600 2 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Bernardine Medical Center, about 1.6 miles. CMS rating 2 of 5.
Community Hospital of San Bernardino, about 4.2 miles. CMS rating 3 of 5.
Loma Linda Va Medical Center, about 5.7 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Fisher Manor, San Bernardino, about 0.6 miles. 2 state visits on record.
Haven Post Acute, San Bernardino, about 0.8 miles. CMS rating 2 of 5.
Fisher Manor 2, San Bernardino, about 0.8 miles. 1 state visits on record.
Sierra Vista, Highland, about 1.1 miles. CMS rating 3 of 5.
Abria Del Cielo, San Bernardino, about 1.6 miles. 43 state visits on record.

Visitor reviews

What people say on Google.

3.6125 ratings on Google

★Monika Cubin · 2026-01-04 · via Google
“I hate this place. My dad was staying here and it feels like he’s more sick now than when he arrived. And they forced him to write a fake 5 star review on this place. The place is nasty and dirty, uncontrolled patients starting fires in their rooms. And also being denied medication. The director is lazy and rude.”

★Brittany Nordlund · 2026-06-25 · via Google
“The last few times I was a patient here and every time I was I would end up in the emergency room with sepsis and a uti and it got me so sick I don't recommend this facility at all”

★★★★★Paul Dearo · 2025-09-22 · via Google
“From the time I have arrived at The Del Rosa Villa the hole staff as far as nursing, housekeeping,custodial staff has been outstanding!! LVN'S,CNA"S,The Activities Crew ss well as Kitchen staff I give them all THREE SNAPS IN A "Z" FORMATION. I would like to say "THANK YOU FOR ALL YOUR HELP WITH MY RECOVERY " MUCH LOVE TO YOU ALL!!!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered