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Nursing homeFAID #1697

Delaware Veterans Home

100 DELAWARE VETERANS BLVD, MILFORD, DE, 19963
(302) 424-6000
vethome.delaware.gov
144 licensed beds
★★★★★4/5CMS Five-Star overall2/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of DELAWARE VETERANS HOME
Photo via Google · Wayne Skinner

Address

100 Delaware Veterans Blvd
Milford, DE 19963
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Public record summary

What we can show you for free.
Bed capacity
144
CMS facility ID
085051
Care type
Nursing home
County
Sussex
Facility name
Delaware Veterans Home
Street address
100 DELAWARE VETERANS BLVD
City / state / ZIP
Milford, DE 19963
Phone
(302) 424-6000
Website
vethome.delaware.gov

About this facility — Delaware Veterans Home

Delaware Veterans Home is a Medicare/Medicaid-certified skilled nursing facility in Milford, Delaware. It is licensed for 144 beds — above the median for skilled nursing facilities in Delaware (110 beds).

It is one of 9 senior care facilities in Milford and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Delaware Veterans Home 22 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $118,757 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Government - State

Registered owners & officers

Cannon, John
Officer — since 2022
Erhart, Carol
Director — since 2020
Groff, Sandra
Managing employee — since 2012
Peterson, William
Managing employee · Director — since 2010
Satterly, Lisa
Officer — since 2022

Regulatory standing

Licensed / certified since
2007-06-20
CMS overall rating
4 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$118,757 total
Last standard inspection
2026-03-12
Nurse staffing
7.1 hours per resident per day

Services & coverage

Licensed beds
144
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-12Health inspectionComplaint-triggered7 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-04-26
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-04-26
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-26
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-26
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-04-26
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-26
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-04-26
2025-03-06Health inspectionComplaint-triggered5 citations
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2025-04-30
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-04-30
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-30
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-20
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2025-04-30
3 earlier / fire-safety inspections (10 citations)
2024-04-25Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-17
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-05-17
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-17
2023-04-25Health inspection6 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-05-26
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-05-26
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-05-26
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-05-26
F-0943
D · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2023-05-26
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-05-26
2023-04-25Fire-safety inspection1 citation
E-0037
D · No harm found
Establish staff and initial training requirements.
Corrected 2023-05-26

Federal penalties

2026-03-12Fine$86,920
2025-03-06Fine$31,837
Total fines$118,757
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085051.

Visitor reviews

What people say on Google.
3.615 ratings on Google
★★★★★Dale Slotter · 2025-07-29 · via Google

“After nine months staying at another facility in Lewes, i moved my father to the Veterans Home. Best decision EVER! The other place left him in his bed 24 hours a day, offered no therapy and left him in soiled clothes. The Veterans Home has him in therapy, has him up and about to socialize and he is always clean and fresh. This place is amazing!”

★Trent Wicks · 2026-01-04 · via Google

“Understaffed,overworked, admin just cares about money. Nurse/Cna's are great. They let my dad die.”

★Erika C · 2023-02-14 · via Google

“My Husband has Alzheimer and I have seviere Backproblems and of recomentation from the Doctors I put him in the Home. Now my Husband stlii dressed himself and went to the Badroom when he had to go. After 7 weeks I took him out , he had losed 40 pounds did not get shaved always soiled and they put him rightaway in Diapers. After 7 weeks he did not know to do anything for himself anymore. They had …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered