Home›Browse›Arizona›Chandler›Desert Cove Nursing Center

Nursing homeFAID #270

Desert Cove Nursing Center

1750 WEST FRYE ROAD, CHANDLER, AZ, 85224

(480) 899-0641

lcca.com

120 licensed beds

★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Desert Cove Nursing Center

Address

1750 West Frye Road

Chandler, AZ 85224

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

035095

Care type

Nursing home

County

Maricopa

Facility name

Desert Cove Nursing Center

Street address

1750 WEST FRYE ROAD

City / state / ZIP

Chandler, AZ 85224

Phone

(480) 899-0641

Website

lcca.com

About this facility — Desert Cove Nursing Center

Desert Cove Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Chandler, Arizona. It is licensed for 120 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 210 senior care facilities in Chandler and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Desert Cove Nursing Center 50 times across 15 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Partnership

Registered owners & officers

Butner, Nancy

Governing body · Operational control — since 2018

Chandler United Medical Investors Limited Partnership

Operational control · Additional disclosable party — since 1988

Cross, Cindy

Officer — since 1994

Developers Investment Company Inc

Indirect owner · Operational control — since 1992

Fletcher, Todd

Operational control — since 2024

Franco, Mark

Director — since 2025

Henry, Terry

Officer — since 1999

Johnson, Brandon

Governing body · Operational control · Additional disclosable party — since 2025

Kane, Ronald

Operational control · Additional disclosable party — since 2019

Lay, Lisa

Officer — since 2018

Life Care Affiliates Ii

Operational control · Partner · Additional disclosable party — since 1993

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 1988

Pina, Jayeleen

Governing body · Operational control — since 2026

Preston, Aubrey

Operational control — since 2024

Preston, Forrest

Partner · Additional disclosable party — since 1988

Smith, Frank

Director — since 2025

Swanker, Richard

Officer — since 2011

Thurmond, Joan

Officer — since 2000

Ziegler, James

Operational control — since 2024

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-12-03

CMS overall rating

2 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-11-19

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$463 per day (≈ $14,080/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 5% Medicare · 29% private/other

Occupancy

53% (fiscal year 2023)

Vs. state median

11% above the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-29Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-04-15Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-04-16

12 earlier / fire-safety inspections (48 citations)

2025-12-18Health inspectionComplaint-triggered3 citations

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-03-05

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-05

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-03-05

2025-11-19Health inspectionComplaint-triggered9 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-11-20

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-20

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-11-20

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2025-11-20

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-11-20

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-11-20

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-20

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-11-20

2025-09-19Health inspectionComplaint-triggered2 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-30

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-30

2025-07-22Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-18

2025-04-24Health inspectionComplaint-triggered1 citation

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-31

2025-01-03Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-01-22

2024-11-19Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-01-09

2024-02-09Health inspection9 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-04-18

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-18

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-18

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-04-15

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-04-15

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-04-18

F-0761

D · No harm found

Corrected 2024-04-18

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-18

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-18

2022-11-03Health inspection6 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2022-12-27

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-12-27

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-12-27

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-12-27

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-12-27

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-12-27

2025-11-19Fire-safety inspection3 citations

E-0030

E · No harm found

List the names and contact information of those in the facility.

Corrected 2026-03-04

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-04

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-04

2024-02-09Fire-safety inspection6 citations

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2024-04-18

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-04-18

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-04-11

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-03-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-15

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-21

2022-11-03Fire-safety inspection6 citations

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-11-28

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-11-28

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-11-28

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-11-28

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-11-28

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-11-28

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035095.

Visitor reviews

What people say on Google.

3.9219 ratings on Google

★★★★★Paula Osterhoudt · 2026-04-12 · via Google
“I was leary trying to find a skilled nursing facility for my 93 old dad that is clean, caring and compassionate. (My last experience for Dad at another facility in Mesa was definitely not that.) Desert Cove, however, is a breath of fresh air as their staff is so kind to not only Dad, but to me as well. They are diligently working to get him stronger so he can go home. I have been so impressed and…”

★★★★D Johnson · 2026-08-04 · via Google
“I am speaking for my Mom... 1-arrival ppwk was overwhelming after just leaving the hospital, but we were greeted by Jayleen, the Head Nurse; 2-UNfortunately, I fell in their very vinyl chair. 3-their staff was very kind & attentive. Suzette went above & beyond to communicate patient needs & services w/my daughter. 4-the food was not good, very salty & unecessary gravy at every meal w/o request (th…”

★Dulia Yale · 2026-06-04 · via Google
“Our experience at this facility was deeply disappointing and, ultimately, unacceptable. During my mother-in-law's stay, there were multiple occasions where she was left sitting in soiled clothing and bedding for extended periods of time. Basic hygiene and personal care appeared to be neglected unless family members repeatedly intervened. At one point, the bathroom in her room remained covered in …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered