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Nursing homeFAID #2332

Douglas Jacobson State Veterans Nursing Home

21281 GRAYTON TERRACE, PORT CHARLOTTE, FL, 33954
(941) 613-0919
120 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
120
CMS facility ID
106059
Care type
Nursing home
County
Charlotte
Facility name
Douglas Jacobson State Veterans Nursing Home
Street address
21281 GRAYTON TERRACE
City / state / ZIP
Port Charlotte, FL 33954
Phone
(941) 613-0919

Douglas Jacobson State Veterans Nursing Home is a Medicare/Medicaid-certified skilled nursing facility in Port Charlotte, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 36 senior care facilities in Port Charlotte and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Douglas Jacobson State Veterans Nursing Home 33 times across 12 inspections in the last three years, and CMS has imposed $114,162 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Florida Department of Veterans' Affairs
Ownership type
Government - State

Registered owners & officers

Carter, Alfred
Director — since 2011
Gaylord, Brandy
Operational control — since 2023
Mallard, Lindsay
Operational control — since 2016
Williams, Keith
Additional disclosable party — since 2025
Wurster, Joceylyn
Operational control · Additional disclosable party — since 2022

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2004-06-07
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$114,162 total
Last standard inspection
2024-09-06
Nurse staffing
4.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$470 per day (≈ $14,290/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
23% Medicaid · 1% Medicare · 76% private/other
Occupancy
91% (fiscal year 2024)
Vs. state median
15% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-08-21Health inspectionComplaint-triggered1 citation
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-09-21
2025-07-16Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-08-16
9 earlier / fire-safety inspections (31 citations)
2025-06-25Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-08-16
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-08-16
2025-02-11Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-11
2024-10-29Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-25
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-25
2024-09-06Health inspectionComplaint-triggered7 citations
F-0580
G · Actual harmFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-06
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-11-06
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-06
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-11-06
F-0680
E · No harm found
Ensure the activities program is directed by a qualified professional.
Corrected 2024-11-06
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-06
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-11-06
2023-06-02Health inspection4 citations
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2023-07-02
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-02
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-07-02
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-07-02
2021-10-07Health inspection2 citations
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2021-11-07
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2021-11-07
2024-09-06Fire-safety inspection3 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-10-06
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-06
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-10-06
2023-06-02Fire-safety inspection7 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-08-30
E-0030
D · No harm found
List the names and contact information of those in the facility.
Corrected 2023-07-02
E-0031
D · No harm found
Provide emergency officials' contact information.
Corrected 2023-07-02
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-07-02
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-08-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-07-02
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-07-02
2021-10-07Fire-safety inspection3 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-11-07
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-11-07
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2021-11-07

Federal penalties

2025-06-25Fine$7,660
2025-06-25Fine$8,490
2025-06-25Fine$18,425
2025-02-11Fine$46,937
2024-09-06Fine$5,346
2024-09-06Fine$11,333
2024-09-06Fine$15,971
2024-09-06Medicare payment denial — 34 days
Total fines$114,162
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 106059.
What people say on Google.
4.4104 ratings on Google
★★★★★Kevin D · 2026-02-16 · via Google

“My Father has been at this facility for the last 6 months. I am very pleased with the care and the staff. Very attentive and lots of smiles and activities.”

★★★★★John Forr · 2023-08-23 · via Google

“Looks like a nice facility and very clean.”

★★★★★Joseph Wo · 2024-04-12 · via Google

“I spent almost three weeks visiting my brother in law, and found this to be one of the finest veterans home in the country. The staff I would say are second to none, they care about each one of the veterans. The staff shows a kindness that can't be measured it can only be viewed. I thank each and every staff member that I had a chance to meet.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered