Senior Home Review
Home›Browse›Connecticut›Windham›Douglas Manor
Nursing homeFAID #1534

Douglas Manor

103 NORTH ROAD, WINDHAM, CT, 06280
(860) 423-4636
90 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours

Public record summary

What we can show you for free.
Bed capacity
90
CMS facility ID
075258
Care type
Nursing home
County
Northeastern Ct
Facility name
Douglas Manor
Street address
103 NORTH ROAD
City / state / ZIP
Windham, CT 06280
Phone
(860) 423-4636

About this facility — Douglas Manor

Douglas Manor is a Medicare/Medicaid-certified skilled nursing facility in Windham, Connecticut. It is licensed for 90 beds — below the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 2 senior care facilities in Windham and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Douglas Manor 68 times across 13 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,278 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Ryders Health Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Sbriglio, Martin
Direct owner — 51% stake — since 2018
Schwartz, Russell
Direct owner — 25% stake — since 2018
Thomas, William
Direct owner — 25% stake — since 2018
Farmer, Michelle
Director · Operational control — since 2018
Krijgsman, Michael
Director · Operational control — since 2018

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1976-04-08
CMS overall rating
1 of 5 stars
Health deficiencies
25 at the last standard inspection
Federal fines
$8,278 total
Last standard inspection
2025-04-22
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$459 per day (≈ $13,950/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 5% Medicare · 30% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
6% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds
90
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-08Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-05-20
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-05-20
2025-10-15Health inspectionComplaint-triggered2 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-11-21
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-21
10 earlier / fire-safety inspections (64 citations)
2025-08-18Health inspectionComplaint-triggered3 citations
F-0645
D · No harm foundFrom a complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-29
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-09-29
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-29
2025-04-22Health inspectionComplaint-triggered18 citations
F-0553
E · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-06-28
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-06-28
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-06-28
F-0567
E · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2025-06-28
F-0568
B · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2025-06-28
F-0570
C · No harm found
Assure the security of all personal funds of residents deposited with the facility.
Corrected 2025-06-28
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-06-28
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-28
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-06-28
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-28
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-06-28
F-0745
E · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-06-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-28
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2025-06-28
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-28
F-0940
E · No harm found
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-06-28
2025-04-07Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-19
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-19
2024-12-06Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-23
2024-07-30Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-10
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-10
2023-03-13Health inspection21 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-04-24
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2023-04-24
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-04-24
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-04-24
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-04-24
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-04-24
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-04-24
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-04-24
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-04-24
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-04-24
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-04-24
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-04-24
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-04-24
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-04-24
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-04-24
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-04-24
F-0810
E · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2023-04-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-24
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-04-24
F-0888
D · No harm found
Ensure staff are vaccinated for COVID-19
Corrected 2023-04-24
2020-02-05Health inspection6 citations
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2020-03-18
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2020-03-18
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2020-03-18
F-0730
B · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2020-03-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-03-18
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2020-03-18
2025-04-22Fire-safety inspection6 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-07-16
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-07-16
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-16
K-0541
E · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2025-07-16
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-07-16
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2025-07-16
2023-03-13Fire-safety inspection4 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-04-21
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-21
K-0541
D · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2023-04-21
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-04-21
2020-02-05Fire-safety inspection1 citation
K-0133
D · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2020-02-11

Federal penalties

2025-10-15Fine$8,278
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075258.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 68 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered