Home›Browse›California›Castro Valley›East Bay Post-acute

Nursing homeFAID #704

East Bay Post-acute

20259 LAKE CHABOT ROAD, CASTRO VALLEY, CA, 94546

(510) 351-3700

91 licensed beds

★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

20259 Lake Chabot Road

Castro Valley, CA 94546

Get directions

Map facilities in this area

All facilities in Castro Valley

Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

055239

Care type

Nursing home

County

Alameda

Facility name

East Bay Post-acute

Street address

20259 LAKE CHABOT ROAD

City / state / ZIP

Castro Valley, CA 94546

Phone

(510) 351-3700

About this facility — East Bay Post-acute

East Bay Post-acute is a Medicare/Medicaid-certified skilled nursing facility in Castro Valley, California. It is licensed for 91 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 27 senior care facilities in Castro Valley and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited East Bay Post-acute 82 times across 13 inspections in the last three years, including 12 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Individual

Registered owners & officers

Apt, Frederick

Officer — since 2024

Dhugga, Gurpreet

Managing employee — since 2023

Hancock, Mark

Officer — since 2024

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Oyler, Abraham

Managing employee — since 2023

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1972-09-01

CMS overall rating

2 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-11-17

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$836 per day (≈ $25,410/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

19% Medicaid · 14% Medicare · 68% private/other

Occupancy

83% (fiscal year 2023)

Vs. state median

63% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 12 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-07Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-05-04

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-04

2025-12-03Health inspectionComplaint-triggered1 citation

F-0689

F · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-12

10 earlier / fire-safety inspections (79 citations)

2025-11-17Health inspection15 citations

F-0577

F · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2025-12-26

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-12-26

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-12-26

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-26

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-12-26

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-12-26

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-12-26

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-26

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-12-26

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-12-26

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-12-26

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-26

F-0836

E · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2025-12-26

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-12-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-12-26

2024-10-24Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-14

2024-08-29Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-20

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-24

2024-05-16Health inspectionComplaint-triggered1 citation

F-0814

D · No harm foundFood safetyFrom a complaint

Dispose of garbage and refuse properly.

Corrected 2024-05-30

2024-01-12Health inspectionComplaint-triggered27 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-12

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-12

F-0636

E · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-02-12

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-02-12

F-0640

E · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-02-12

F-0659

D · No harm found

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2024-02-12

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-12

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-12

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-02-12

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-02-12

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2024-02-12

F-0755

G · Actual harmFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-12

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-12

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-02-12

F-0760

G · Actual harmFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-02-12

F-0761

E · No harm found

Corrected 2024-02-12

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-02-12

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-02-12

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-02-12

F-0804

F · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-02-12

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-02-12

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-12

F-0813

F · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2024-02-12

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-12

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-12

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2024-02-12

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-02-12

2023-09-20Health inspectionComplaint-triggered1 citation

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2023-10-13

2022-06-17Health inspection8 citations

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2022-07-18

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2022-07-18

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-07-18

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-07-18

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2022-07-18

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-07-18

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-07-18

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-07-18

2025-11-17Fire-safety inspection8 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-18

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-09-17

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-09-20

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-09-19

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-09-16

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-09-22

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-20

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-18

2024-01-12Fire-safety inspection9 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-02-14

K-0341

D · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-02-14

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-02-14

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-14

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-02-14

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-02-14

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-02-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-02-14

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-02-14

2022-06-17Fire-safety inspection7 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-07-19

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-07-19

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2022-07-19

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2022-07-19

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-07-19

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-07-19

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-07-19

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055239.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 82 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered