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Nursing homeFAID #165

East Glen

53 MEDICAL PARK DRIVE EAST, BIRMINGHAM, AL, 35235

(205) 833-1777

www.nolandhealth.com/communities/east-glen-center

108 licensed beds

CMS rates East Glen 3 out of 5 overall. Federal inspectors issued 20 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Madtrucker

Address

53 Medical Park Drive East

Birmingham, AL 35235

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Public record summary

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Bed capacity

108

CMS facility ID

015388

Care type

Nursing home

County

Jefferson

Facility name

East Glen

Street address

53 MEDICAL PARK DRIVE EAST

City / state / ZIP

Birmingham, AL 35235

Phone

(205) 833-1777

Website

www.nolandhealth.com/communities/east-glen-center

About this facility — East Glen

East Glen is a Medicare/Medicaid-certified skilled nursing facility in Birmingham, Alabama. It is licensed for 108 beds — close to the median for skilled nursing facilities in Alabama (113 beds).

It is one of 44 senior care facilities in Birmingham and 224 skilled nursing facilities across Alabama. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Noland Health, a group of 10 facilities on this site.

Federal inspectors have cited East Glen 20 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Noland Health

Ownership type

For profit - Corporation

Registered owners & officers

Adamson, Michele

Governing body · Director — since 2017

Ascension Health Alliance

Indirect owner · Additional disclosable party — since 2005

Blackwell, Crystal

Operational control · Additional disclosable party — since 2025

Britton, Isaac

Governing body · Director — since 2007

Champion Rehab Resources, Llc

Additional disclosable party — since 2025

Estep, Barbara

Governing body · Director · Operational control · Additional disclosable party — since 2024

Flippo Enterprises Llc

Additional disclosable party — since 2018

Flippo, Gregory

Additional disclosable party — since 2006

Goff, Robert

Governing body · Director — since 2006

Hall, Matthew

Operational control · Additional disclosable party — since 2022

Howard, Stephanie

Operational control · Additional disclosable party — since 2022

Kenwright, Karen

Operational control · Additional disclosable party — since 2017

Knight, Carol

Governing body · Director — since 2025

Nelson, Debra

Governing body · Director — since 2017

Noland Health Services, Inc

Operational control · Additional disclosable party — since 2006

Noland Pharmacy Llc

Additional disclosable party — since 2023

Polk, Yolonda

Operational control · Additional disclosable party — since 2021

Renda, Nicholas

Governing body · Director · Operational control · Additional disclosable party — since 2020

Shunnara, Jennifer

Operational control · Additional disclosable party — since 2026

Urban, Kelley

Operational control · Additional disclosable party — since 2019

Waggoner, James

Governing body · Director — since 2017

Warren Averett Llc

Additional disclosable party — since 2022

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1985-03-29

CMS overall rating

3 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2023-03-16

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$377 per day (≈ $11,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 4% Medicare · 33% private/other

Occupancy

83% (fiscal year 2024)

Vs. state median

23% above the AL median of $307/day — full state cost breakdown

Services & coverage

Licensed beds

108

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2023-03-16Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-04-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-04-20

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-04-20

2019-11-08Health inspection4 citations

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-13

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2019-12-13

F-0836

F · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2019-12-13

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-12-13

3 earlier / fire-safety inspections (13 citations)

2023-03-16Fire-safety inspection6 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-04-26

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-04-26

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-26

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-04-26

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-04-26

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-26

2019-11-08Fire-safety inspection6 citations

K-0232

D · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2019-12-06

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-12-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-06

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-12-06

K-0751

E · No harm found

Have restrictions on the use of flammable curtains.

Corrected 2019-12-06

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2019-12-06

2018-11-01Fire-safety inspection1 citation

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2018-11-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 015388.

Quality of care & staffing

How it compares in Alabama.

Inspection citations, 3 years

More than 51% of nursing homes in the state

State median: 19

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.1

Higher than 67% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

62%

Higher than 88% of nursing homes in the state

State median: 46%

Resident outcomes

On 19 federal quality measures, this facility does better than the Alabama average on 10 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	4.4%	11.5%	13.5%	Better than state
Lose too much weight	7.0%	5.4%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	3.7%	2.2%	1.5%	Worse than state
Have depressive symptoms	4.6%	1.5%	13.5%	Worse than state
Were physically restrained	0.0%	0.5%	0.1%	Better than state
Experiencing one or more falls with major injury	1.2%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.7%	92.8%	93.7%	Near state average
Ability to walk independently worsened	7.9%	11.0%	12.7%	Better than state
Received an antianxiety or hypnotic medication	26.9%	24.3%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	93.3%	95.4%	95.3%	Near state average
With pressure ulcers	5.8%	5.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	9.0%	12.2%	18.3%	Better than state
Received an antipsychotic medication	11.4%	21.3%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	85.6%	82.3%	Better than state
Newly received an antipsychotic medication	0.6%	1.9%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	96.2%	82.2%	80.1%	Better than state
Were rehospitalized after a nursing home admission	30.3%	24.4%	23.4%	Worse than state
Had an outpatient emergency department visit	14.6%	11.7%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0363 2 inspections. Install corridor and hallway doors that block smoke.
K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Verify & compare

Where to check, and what's nearby.

Who to contact in Alabama

Licensing: Alabama Department of Public Health, Bureau of Health Provider Standards
File a complaint: 800-356-9596 · Online
Long-Term Care Ombudsman: 334-242-5753. A free advocate for residents and families.
Adult Protective Services: 800-458-7214. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St. Vincent's East, about 0.1 miles. CMS rating 3 of 5.
St Vincent's Birmingham, about 9.0 miles. CMS rating 3 of 5.
University of Alabama Hospital, about 9.7 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Highlands Rehabilitation and Wellness Center, Birmingham, about 3.0 miles. CMS rating 1 of 5.
Cavalier Healthcare of Trussville, Trussville, about 3.7 miles. CMS rating 3 of 5.
The Healthcare Center of Eastview, Birmingham, about 3.8 miles. CMS rating 2 of 5.
Kirkwood By the River, Birmingham, about 3.9 miles. CMS rating 3 of 5.
St Martin's In the Pines, Irondale, about 5.3 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

2.444 ratings on Google

★★★★★Tricia Wolfe · 2026-06-04 · via Google
“My husband was a short term patient to receive physical therapy after a severe injury. I was a little apprehensive about the care he would receive. My husband received absolutely top of class care from everyone. The staff were extremely polite and went out of their way to take extra special care of all his needs. He loved everyone who took care of him. All the staff were treated him like a family …”

★Stephanie Chosenone · 2025-09-07 · via Google
“This is a horrible place to put your loved one. Especially on weekends. The staff are rude with bad attitudes. Often seen on their cell phones, even the nurses riding with cell phones out video talking and listening to music on their carts. Staff sitting on nurses station desk gossiping. While poor residents just wandering around. Once I came and saw a man in the hallway unattended on a shower bed…”

★Rachel Garner · 2025-05-24 · via Google
“THE ONLY TREATMENT AVAILABLE HERE IS NEGLECT STAFF ARE FULL OF DISCONTENT AND BAD ATTITUDES Staff care nothing for treating patients with respect and dignity. They care nothing for cleanliness or kindness. They'll let you sit in your soiled bed for as long as they want. No assistance with the bathroom. People are here for rehab. They are supposed to help you get better. As soon as my mom arrived…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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