Senior Home Review
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Nursing homeFAID #13242

East Troy Manor

3271 NORTH ST, EAST TROY, WI, 53120
(262) 642-3995
50 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
50
CMS facility ID
525561
Care type
Nursing home
County
Walworth
Facility name
East Troy Manor
Street address
3271 NORTH ST
City / state / ZIP
East Troy, WI 53120
Phone
(262) 642-3995

About this facility — East Troy Manor

East Troy Manor is a Medicare/Medicaid-certified skilled nursing facility in East Troy, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 2 senior care facilities in East Troy and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited East Troy Manor 58 times across 9 inspections in the last three years, and CMS has imposed $129,433 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wisconsin Illinois Senior Housing, Inc.
Ownership type
Non profit - Corporation

Registered owners & officers

Carriage Healthcare Companies Inc
Operational control · Additional disclosable party — since 2001
Dupont, Lori
Director — since 2016
Gehler, Miriam
Director — since 2011
Gerlach, Keri
Director — since 2019
Hbt It Llc
Operational control · Additional disclosable party — since 2024
Jt and Associates Llc
Operational control · Additional disclosable party — since 2010
Kerwin, Andrew
Director — since 2009
Kumar, Rajeev Shiva
Director — since 2012
Lacke (carrig), Karen
Director — since 2016
Leadley, Christie
Operational control · Additional disclosable party — since 2023
Lynn, Nicholas
Director — since 2011
Partners In Wealth Management, Inc
Operational control · Additional disclosable party — since 2024
Pinion, Llc
Operational control · Additional disclosable party — since 1995
Rehab Solutions Group, Llc
Operational control · Additional disclosable party — since 2024
Sherman, Stephanie
Operational control · Additional disclosable party — since 2012
Sidhu, Sarfraz
Operational control · Additional disclosable party — since 2022
Siebel, Robert
Operational control · Additional disclosable party — since 1999

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1995-04-01
CMS overall rating
2 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
$129,433 total
Last standard inspection
2026-01-08
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 4% Medicare · 32% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
7% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
50
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-07-24Health inspectionComplaint-triggered10 citations
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-18
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2025-08-18
F-0941
F · No harm foundFrom a complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2025-08-18
F-0942
F · No harm foundFrom a complaint
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected 2025-08-18
F-0943
F · No harm foundFrom a complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2025-08-18
F-0944
F · No harm foundFrom a complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2025-08-18
F-0945
F · No harm foundFrom a complaint
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2025-08-18
F-0946
F · No harm foundFrom a complaint
Provide training in compliance and ethics.
Corrected 2025-08-18
F-0947
F · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-08-18
F-0949
F · No harm foundFrom a complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2025-08-18
2025-04-01Health inspectionComplaint-triggered3 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-07
F-0867
E · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2025-05-07
F-0947
E · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-05-07
5 earlier / fire-safety inspections (45 citations)
2024-08-15Health inspectionComplaint-triggered9 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-09-13
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-09-13
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-09-13
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-09-13
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-13
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-13
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-13
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-13
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-13
2023-07-12Health inspection7 citations
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-08-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-09
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-08-09
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2023-08-09
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-08-09
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-08-09
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-09
2026-01-08Fire-safety inspection5 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-02-08
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-02-08
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-08
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-02-08
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-02-08
2024-08-15Fire-safety inspection15 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-09-13
K-0111
F · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2024-09-13
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-13
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-09-13
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-02-26
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-09-13
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-13
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-09-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-13
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-09-13
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-08-29
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-09-04
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-05
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-09-13
2023-07-12Fire-safety inspection9 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-09
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2023-08-09
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-08-09
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-09
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-09
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-09-22
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2023-08-09
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-08-09
K-0919
F · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-08-09

Federal penalties

2025-07-24Fine$101,220
2024-08-15Fine$21,902
2023-11-20Fine$2,117
2023-10-30Fine$4,194
Total fines$129,433
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525561.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 58 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered