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Nursing homeFAID #8771

Eddy Heritage House Nursing and Rehabilitation Ctr

2920 TIBBITS AVENUE, TROY, NY, 12180
(518) 274-4125
www.sphp.com/location/eddy-heritage-house-nursing-rehabilitation-center
120 licensed beds

CMS rates Eddy Heritage House Nursing and Rehabilitation Ctr 1 out of 5 overall. Federal inspectors issued 42 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
335760
Care type
Nursing home
County
Rensselaer
Facility name
Eddy Heritage House Nursing and Rehabilitation Ctr
Street address
2920 TIBBITS AVENUE
City / state / ZIP
Troy, NY 12180
Phone
(518) 274-4125
Website
www.sphp.com/location/eddy-heritage-house-nursing-rehabilitation-center

About this facility — Eddy Heritage House Nursing and Rehabilitation Ctr

Eddy Heritage House Nursing and Rehabilitation Ctr is a Medicare/Medicaid-certified skilled nursing facility in Troy, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 9 senior care facilities in Troy and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Trinity Health, a group of 20 facilities on this site.

Federal inspectors have cited Eddy Heritage House Nursing and Rehabilitation Ctr 42 times across 9 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Trinity Health
Ownership type
Non profit - Corporation

Registered owners & officers

St Peters Health Partners
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2011
Bakar, Melissa
Additional disclosable party — since 2025
Bala, Guha
Director — since 2022
Burke, Michael
Operational control · Additional disclosable party — since 2020
Dunning, Todd
Additional disclosable party — since 2024
Farrell, Eric
Officer · Additional disclosable party — since 2023
Hanks, Steven
Director · Additional disclosable party — since 2023
Isacksen, Daniel
Director · Additional disclosable party — since 2022
Jimino, Kathleen
Officer — since 2022
Lapczynski, Patricia
Director — since 2025
Lashwa, Debra Jean
Additional disclosable party — since 1996
Marshall, John
Officer — since 2022
Mazzacco, Michelle
Operational control · Additional disclosable party — since 2021
Mccormick, Robert
Director — since 2021
Meath, Michael
Director — since 2022
Mier, Sherri
Operational control · Additional disclosable party — since 2023
Myers, Gina
Director — since 2022
Pollard, Merriette
Director — since 2022
Signor, Kristin
Officer · Operational control · Additional disclosable party — since 2017
Spencer, Yolanda
Operational control · Additional disclosable party — since 2025
Sullivan, Marguerite
Director — since 2025
Sweet Zavaglia, Kerri
Director — since 2022
Tofade, Oluwatoyin
Director — since 2024
Trinity Health Corporation
Operational control · Additional disclosable party — since 2014
Wildridge, William
Officer — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-11-12
CMS overall rating
1 of 5 stars
Health deficiencies
18 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-02-27
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$609 per day (≈ $18,510/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 7% Medicare · 29% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
25% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-26Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-15
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-01-15
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-15
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-01-15
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-15
F-0710
D · No harm foundFrom a complaint
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected 2026-01-14
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-01-14
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-01-15
F-0835
D · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2026-02-06
2024-02-27Health inspectionComplaint-triggered10 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-18
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-05-25
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-04-18
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-16
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-04-16
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-25
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-25
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-25
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-25
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-04-22
6 earlier / fire-safety inspections (23 citations)
2024-02-26Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-25
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-25
2021-09-14Health inspection2 citations
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-11-15
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2021-10-06
2019-08-01Health inspection5 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-09-30
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2019-09-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-09-30
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-09-30
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2019-09-30
2024-02-27Fire-safety inspection4 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2024-04-11
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-04-11
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-04-11
K-0929
E · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2024-04-11
2021-09-14Fire-safety inspection3 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-10-06
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2021-10-06
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-10-06
2019-08-01Fire-safety inspection6 citations
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2019-09-23
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-09-23
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-09-23
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-10-03
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2019-09-12
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-09-25
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335760.

Quality of care & staffing

How it compares in New York.
Inspection citations, 3 years
42
More than 70% of nursing homes in the state
State median: 33
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.1
Higher than 83% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
53%
Higher than 78% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 4 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased13.1%13.7%13.5%Near state average
Lose too much weight5.5%5.7%5.1%Near state average
With a catheter inserted and left in their bladder3.0%0.5%0.7%Worse than state
With a urinary tract infection2.0%1.2%1.5%Worse than state
Have depressive symptoms0.0%20.1%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury3.4%3.1%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine99.4%91.8%93.7%Near state average
Ability to walk independently worsened10.4%11.1%12.7%Near state average
Received an antianxiety or hypnotic medication20.0%13.2%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine94.2%95.2%95.3%Near state average
With pressure ulcers7.2%6.5%4.5%Worse than state
With new or worsened bowel or bladder incontinence19.1%18.6%18.3%Near state average
Received an antipsychotic medication14.0%13.7%15.4%Near state average
Hospitalizations per 1000 long-stay resident days1.541.671.81Near state average
Outpatient emergency department visits per 1000 long-stay resident days1.641.291.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine96.6%77.6%82.3%Better than state
Newly received an antipsychotic medication0.7%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine70.5%78.9%80.1%Worse than state
Were rehospitalized after a nursing home admission25.1%20.6%23.4%Worse than state
Had an outpatient emergency department visit14.1%9.4%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0814 2 inspections. Dispose of garbage and refuse properly.

What its owners also hold

  • St Peters Health Partners has an ownership stake on file at 6 nursing homes, averaging 2.2 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

  • Licensing: New York State Department of Health
  • File a complaint: 888-201-4563 · Online
  • Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
  • Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Samaritan Hospital of Troy, New York, about 0.5 miles. CMS rating 3 of 5.
  • St Peter's Hospital, about 7.6 miles. CMS rating 2 of 5.
  • Albany Va Medical Center, about 8.1 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
2.215 ratings on Google
★Stacey Beedie · 2026-05-27 · via Google

“I wouldn't trust anything having to do with the Eddy to watch a rat, let alone a human in need! I asked for help from the Eddy when both of my parents had cancer at the same time, and I was in the beginning of my epilepsy health issues. Biggest mistake of my life. They slowly moved in, started taking control over my father who had the metal capacity of someone in grade school. They convinced my fa…”

★Erin Nolan · 2026-02-24 · via Google

“Do not believe Misty Doe's review. It is completely false. My mother was at this facility for four years and passed away in November of 2025 due to the complete and utter negligence of the staff not watching her. She had taken multiple falls while at this facility and this final fall finally ended her life. They do not carry devices so they can see when a patient buzzes for a nurse. We would …”

★★★★★Misty Doe · 2024-11-20 · via Google

“This is the rehab you’re looking for. Beautiful, clean, huge rooms, great staffing, sunshine & loving care. Activities are very engaging. Yesterday was manicure day with smiles everywhere! The ladies nails looked so lovely 💅. CNAs carry pagers for when a resident pushes a call light. It’s peaceful without bells alarming. Dining seated like out at a nice restaurant without the trays. They’re serve…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered