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Nursing homeFAID #8581

Elderwood At Lockport

104 OLD NIAGARA ROAD, LOCKPORT, NY, 14094

(716) 434-6324

www.elderwood.com/locations/elderwood-at-lockport

126 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Elderwood at Lockport

Address

104 Old Niagara Road

Lockport, NY 14094

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Public record summary

What we can show you for free.

Bed capacity

126

CMS facility ID

335500

Care type

Nursing home

County

Niagara

Facility name

Elderwood At Lockport

Street address

104 OLD NIAGARA ROAD

City / state / ZIP

Lockport, NY 14094

Phone

(716) 434-6324

Website

www.elderwood.com/locations/elderwood-at-lockport

About this facility — Elderwood At Lockport

Elderwood At Lockport is a Medicare/Medicaid-certified skilled nursing facility in Lockport, New York. It is licensed for 126 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 7 senior care facilities in Lockport and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Elderwood At Lockport 25 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $94,185 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Elderwood

Ownership type

For profit - Limited Liability company

Registered owners & officers

104 Old Niagara Road Operating Holdco, Llc

Direct owner — 100% stake — since 2016

Cole, Warren

Indirect owner · Officer · Operational control — 50% stake — since 2016

Rubin, Jeffrey

Indirect owner · Officer · Operational control — 50% stake — since 2016

Quillard, Philip

Officer · Operational control — since 2016

Setlock, Shane

Managing employee — since 2021

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-08-01

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$94,185 total

Last standard inspection

2025-05-02

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$441 per day (≈ $13,410/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 7% Medicare · 30% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

9% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

126

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-03-13Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-08

2025-05-02Health inspection2 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-01

5 earlier / fire-safety inspections (22 citations)

2023-06-06Health inspection5 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-07-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-31

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-07-31

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2023-07-31

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-07-14

2021-07-30Health inspection2 citations

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2021-09-28

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-09-28

2025-05-02Fire-safety inspection3 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-30

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-30

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-30

2023-06-06Fire-safety inspection9 citations

K-0200

E · No harm found

Meet other general requirements.

Corrected 2023-07-31

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-07-31

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-31

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-31

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-31

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-07-31

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-07-31

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-08-29

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-07-31

2021-07-30Fire-safety inspection3 citations

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-09-28

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-09-28

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2021-09-28

Federal penalties

2025-05-02Fine$94,185

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335500.

Visitor reviews

What people say on Google.

3.230 ratings on Google

★★★★Jon McManus · 2025-11-18 · via Google
“The staff is friendly and caring. But there is no Notary available if you didn't pre-plan to be there with POA already set up. Also, they will not provide anyone to witness either. Update...I am informed by the attorney from the Niagara County Office For The Aging that this is now a trend among these facilities. Notary, wills, and other services are provided by that agency free of charge to count…”

★★★★★Yolanda Otero · 2025-09-12 · via Google
“I can't speak enough on how amazing the staff and this facility has been to my father and I. Brittay Stachowicz, Lauryn Betancourt and the rest of the team were so understanding and demonstrated such care and kindness through our difficult time in transitioning my father in and out of the facility. They were thorough, thoughtful and worked with me diligently every step of the way. Words can never …”

★Alicia Higgins · 2025-04-08 · via Google
“My grandma went to Elderwood for physical therapy. She had fallen several times at home. It was a huge decision to place her at elderwood Lockport N.Y. She was admitted in October, by January her ability to do everyday life was declining. The staff were wonderful in the rehab unit. So the family decided to permanently place her. I visted every week. Most of the time she was in bed. Her roommate st…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered