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Nursing homeFAID #8444

Elderwood At Williamsville

200 BASSETT ROAD, WILLIAMSVILLE, NY, 14221

(716) 689-6681

www.elderwood.com/locations/elderwood-at-williamsville

200 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Elderwood at Williamsville

Address

200 Bassett Road

Williamsville, NY 14221

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Public record summary

What we can show you for free.

Bed capacity

200

CMS facility ID

335326

Care type

Nursing home

County

Erie

Facility name

Elderwood At Williamsville

Street address

200 BASSETT ROAD

City / state / ZIP

Williamsville, NY 14221

Phone

(716) 689-6681

Website

www.elderwood.com/locations/elderwood-at-williamsville

About this facility — Elderwood At Williamsville

Elderwood At Williamsville is a Medicare/Medicaid-certified skilled nursing facility in Williamsville, New York. It is licensed for 200 beds — above the median for skilled nursing facilities in New York (160 beds).

It is one of 12 senior care facilities in Williamsville and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Elderwood At Williamsville 41 times across 12 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $75,553 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Elderwood

Ownership type

For profit - Limited Liability company

Registered owners & officers

Cole, Warren

Direct owner · Operational control — 50% stake — since 2011

Rubin, Jeffrey

Direct owner · Operational control — 50% stake — since 2011

Dirlam, Mark

Managing employee — since 2021

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1971-05-09

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$75,553 total

Last standard inspection

2025-01-21

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$588 per day (≈ $17,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

59% Medicaid · 8% Medicare · 32% private/other

Occupancy

79% (fiscal year 2023)

Vs. state median

21% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

200

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-21Health inspectionComplaint-triggered1 citation

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2026-04-20

2025-07-22Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-12

9 earlier / fire-safety inspections (39 citations)

2025-05-01Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-20

2025-01-21Health inspectionComplaint-triggered7 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-12

F-0688

D · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-12

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-07

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-12

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-12

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-03-12

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-12

2024-04-23Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-23

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-05-23

2024-01-26Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-05

2022-12-20Health inspection7 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-17

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-02-17

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-02-17

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-02-17

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-02-17

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-02-17

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-17

2020-09-23Health inspection2 citations

F-0567

D · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2020-11-18

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2020-11-18

2025-01-21Fire-safety inspection9 citations

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2025-03-07

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2025-03-07

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-03-07

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-04

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-04-04

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-04-04

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-03-07

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2025-04-04

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-07

2022-12-20Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-02-17

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-02-17

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-02-17

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-02-17

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-17

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-02-17

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-02-17

2020-09-23Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2020-11-18

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2020-11-18

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2020-11-18

Federal penalties

2025-01-21Fine$75,553

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335326.

Visitor reviews

What people say on Google.

2.344 ratings on Google

★Mary Grace Knapp · 2026-08-05 · via Google
“Their patient record said~ When helping resident to chair patient stated I can't walk anymore (Because she was in a wheelchair and couldn't walk) Resident then dropped to her knees. Me and the aide lowered her to the floor...she then leaned her head to the side and hit her head on the floor. A large purple bruise was noted to left shoulder. EMTs were called....hospital visit. YEP THEY DROPPED HE…”

★Nancy Thines · 2025-09-16 · via Google
“Food tasted awful, always cold, small portions. I was given someone else’s meal 3 times. Severely understaffed. Call button takes sometimes an hour or more to answer. Bathroom is dirty. Toilet paper holder is hanging off the wall. The bathroom call button cord is not connected. On the plus side the therapists were fantastic.”

★Ted Ciambor · 2026-02-02 · via Google
“Terrible staffing problems leaves patients abandoned on evenings and weekends. Experienced hearing patients screaming for help for hours. Approaching staff results in the not my job response or ignoring requests for help.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered