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Nursing homeFAID #8631

Elderwood of Lakeside At Brockport

170 WEST AVENUE, BROCKPORT, NY, 14420
(585) 395-6095
www.elderwood.com/locations/elderwood-of-lakeside-at-brockport
120 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of ELDERWOOD OF LAKESIDE AT BROCKPORT
Photo via Google · Elderwood of Lakeside at Brockport

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
335569
Care type
Nursing home
County
Monroe
Facility name
Elderwood of Lakeside At Brockport
Street address
170 WEST AVENUE
City / state / ZIP
Brockport, NY 14420
Phone
(585) 395-6095
Website
www.elderwood.com/locations/elderwood-of-lakeside-at-brockport

About this facility — Elderwood of Lakeside At Brockport

Elderwood of Lakeside At Brockport is a Medicare/Medicaid-certified skilled nursing facility in Brockport, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 2 senior care facilities in Brockport and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Elderwood of Lakeside At Brockport 10 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Elderwood
Ownership type
For profit - Limited Liability company

Registered owners & officers

170 West Avenue Operating Holdco Llc
Direct owner — 100% stake — since 2016
Cole, Warren
Indirect owner · Officer · Operational control — 50% stake — since 2016
Rubin, Jeffrey
Indirect owner · Officer · Operational control — 50% stake — since 2016
Klinetob, Kimberly
Managing employee — since 2017
Quillard, Philip
Operational control — since 2016

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1976-12-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-04-02
Nurse staffing
2.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$515 per day (≈ $15,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
56% Medicaid · 5% Medicare · 39% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
6% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-04-02Health inspectionComplaint-triggered4 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-05-23
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-23
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-05-23
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-23
2025-01-08Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-15
3 earlier / fire-safety inspections (5 citations)
2023-07-13Health inspection2 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-31
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-07-31
2025-04-02Fire-safety inspection1 citation
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-30
2023-07-13Fire-safety inspection2 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-09-08
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-08
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335569.

Visitor reviews

What people say on Google.
2.637 ratings on Google
★Jason Birch · 2026-07-19 · via Google

“I dont even know where to start ... my 75 yr old mom who had brain surgery went here for the last part of rehab after her acute rehab at strong..... wow. The staff were extremely nice during the day shift, however they sorely lacked the adequate amount of staff for all the patients. Often times the call bell would take a half hour to answer. Some huge huge huge downfalls: my mom fell the first an…”

★Patty · 2026-06-27 · via Google

“Do not ever go to Elderwood of Lakeside at Brockport Rehab. My elderly, invalid father has had to wait over 2 hours to get an aid to help him get to the rest room. His room hasn't been cleaned since he got there almost 3 weeks ago. They don't change dirty sheets while you're there even if there's blood on them. They use folded up blankets instead of bed pads and they put more absorbent briefs on r…”

★★★★★Nicole Noce · 2025-11-05 · via Google

“My 96 year old grandmother has been to 3 different rehab facilities in Monroe County in the last 2 years for different reasons. She was recently admitted to Elderwood @ Brockport after a long hospital visit. The staff has been absolutely wonderful, caring and attentive. This has been the best facility we have experienced and I am so happy she is in such good care. While there may be many negat…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 10 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered