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Nursing homeFAID #7535

Emerald Nursing & Rehabilitation Mercy

7410 MERCY ROAD, OMAHA, NE, 68124
(402) 397-1220
174 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
174
CMS facility ID
285058
Care type
Nursing home
County
Douglas
Facility name
Emerald Nursing & Rehabilitation Mercy
Street address
7410 MERCY ROAD
City / state / ZIP
Omaha, NE 68124
Phone
(402) 397-1220

Emerald Nursing & Rehabilitation Mercy is a Medicare/Medicaid-certified skilled nursing facility in Omaha, Nebraska. It is licensed for 174 beds — well above the median for skilled nursing facilities in Nebraska (64 beds).

It is one of 89 senior care facilities in Omaha and 180 skilled nursing facilities across Nebraska. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Emerald Nursing & Rehabilitation Mercy 132 times across 23 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $61,867 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Emerald Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

River City O[cp Holdings Llc
Direct owner — 100% stake — since 2023
Jw River City Llc
Indirect owner — 50% stake — since 2023
Yc River City Llc
Indirect owner — 50% stake — since 2023
Emerald Healthcare Llc
Operational control · Additional disclosable party — since 2023
Evolve Therapy Services Llc
Operational control · Additional disclosable party — since 2023
Fish, Amy
Operational control · Additional disclosable party — since 2024
Fleischmann, David
Operational control · Additional disclosable party — since 2024
Franklin, Brenda
Operational control · Additional disclosable party — since 2023
Gopin, Brian
Operational control · Additional disclosable party — since 2024
Gregerson, Kelli
Operational control · Additional disclosable party — since 2024
Limestone Fiscal Services Llc
Operational control · Additional disclosable party — since 2024
Merch Pay Inc
Operational control · Additional disclosable party — since 2023
Private Bancorp Inc
Operational control · Additional disclosable party — since 2023
Sattar, Arif
Operational control · Additional disclosable party — since 2023
Saul N Friedman & Company
Operational control · Additional disclosable party — since 2023
Sobrilsky, Chris
Operational control · Additional disclosable party — since 2024
Wellsky Corporation
Operational control · Additional disclosable party — since 2023
Wichman, Jeri Jo
Operational control · Additional disclosable party — since 2023
Zimmet Healthcare Services Group Llc
Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1981-06-22
CMS overall rating
1 of 5 stars
Health deficiencies
42 at the last standard inspection
Federal fines
$61,867 total
Last standard inspection
2025-03-20
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$361 per day (≈ $10,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 8% Medicare · 11% private/other
Occupancy
52% (fiscal year 2023)
Vs. state median
7% above the NE median of $338/day — full state cost breakdown

Services & coverage

Licensed beds
174
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-16Health inspectionComplaint-triggered9 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-30
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-06-30
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-0686
H · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-30
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F-0726
F · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F-0835
H · Actual harmFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F-0867
H · Actual harmFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
2026-05-07Health inspectionComplaint-triggered6 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-30
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-30
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
19 earlier / fire-safety inspections (117 citations)
2026-04-09Health inspectionComplaint-triggered7 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-30
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-06-30
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-06-30
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-06-30
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-06-30
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-06-30
2026-03-24Health inspectionComplaint-triggered2 citations
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-06-30
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2026-03-18Health inspectionComplaint-triggered8 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-06-30
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-30
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-30
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-30
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
2025-11-18Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-11-19
2025-07-28Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-08-21
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-08-21
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-08-21
2025-06-05Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-06-19
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-19
2025-04-30Health inspectionComplaint-triggered1 citation
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-06-11
2025-04-17Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-05-21
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-21
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-21
2025-03-20Health inspectionComplaint-triggered9 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-04-25
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-25
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-25
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-25
F-0756
D · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-04-25
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-04-25
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-25
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-04-25
2024-11-14Health inspectionComplaint-triggered2 citations
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-10
F-0726
F · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-12-10
2024-10-01Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-10-11
2024-07-23Health inspectionComplaint-triggered5 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-22
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-08-22
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-08-22
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-22
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-08-22
2024-02-15Health inspectionComplaint-triggered12 citations
F-0685
D · No harm foundFrom a complaint
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-03-31
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-03-31
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-03-31
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-31
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-03-31
F-0791
D · No harm foundFrom a complaint
Provide or obtain dental services for each resident.
Corrected 2024-03-31
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-03-31
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-03-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-31
F-0850
C · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2024-03-31
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-31
2023-11-07Health inspectionComplaint-triggered1 citation
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-12-22
2023-09-20Health inspectionComplaint-triggered3 citations
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-20
F-0838
F · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2023-10-20
F-0947
E · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-10-20
2023-02-14Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-03-31
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-03-31
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-03-31
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-03-31
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-03-31
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-03-31
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-03-31
2025-03-20Fire-safety inspection5 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2025-04-18
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-04-18
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-04-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-18
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-04-18
2024-02-15Fire-safety inspection11 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2024-04-15
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-04-15
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-04-08
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-04-08
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-04-08
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-04-08
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-04-08
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-04-08
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-04-08
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-04-08
K-0922
E · No harm found
Meet requirements for the use and maintenance of medical gas equipment.
Corrected 2024-04-08
2023-02-14Fire-safety inspection34 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-04-14
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2023-04-18
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-05-09
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-05-12
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-05-09
K-0233
E · No harm found
Install resident room doors of proper design and width.
Corrected 2023-05-12
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2023-05-09
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-05-09
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-05-09
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-05-09
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-12
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2023-05-09
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-05-09
K-0343
F · No harm found
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected 2023-04-13
K-0344
F · No harm found
Have an alternate power supply for its alarm system.
Corrected 2023-05-09
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-12
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-09
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-05-12
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-05-09
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-09
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-05-09
K-0500
E · No harm found
Meet other general requirements that are deficient.
Corrected 2023-05-09
K-0700
E · No harm found
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2023-05-09
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-05-09
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-05-09
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-05-12
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-05-09
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-05-09
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-04-14
K-0919
E · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-05-09
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-05-09
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-05-09
K-0922
E · No harm found
Meet requirements for the use and maintenance of medical gas equipment.
Corrected 2023-05-09
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-05-09

Federal penalties

2025-07-28Fine$22,386
2024-11-14Fine$23,491
2023-09-20Fine$15,990
2023-09-20Medicare payment denial — 3 days
Total fines$61,867
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 285058.
What people say on Google.
3.5114 ratings on Google
★★★★★Hello Friend · 2026-04-01 · via Google

“It's a beautiful day when we have places like Emerald, where our family members can go and receive the love and care in their times of need. I have been visiting daily to see my family and friend. An amazing woman who created life and love through her many passions in life. I know her laughter and spirit deeply. I know her love for cooking, the preparation and presentation along with the social …”

★Julie Spradling · 2026-04-12 · via Google

“My sister is back after being sent to the ER due to lack of care the first time she was in rehab. She says the rehab and nursing care are outstanding. The care tech that are hired in are terrible. She has not had a shower in a week. They kept telling her they would be back to give her a shower, so she sat painfully in a wheelchair waiting, but everyday the techs keep putting it off until their …”

★Mary · 2026-03-15 · via Google

“Positive reviews are mostly employee based leadership is pressured to get the rating to 4-stars so they can get their bonus Be very cautious about selecting this faculty for care. Their motto is to "get the families in the door because when they see the renovations, they will be sold" yet, nothing stressing level of care towards patients Also as you note, negative reviews receive the same can…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 132 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered