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Nursing homeFAID #11223

Ephrata Manor

99 BETHANY ROAD, EPHRATA, PA, 17522
(717) 738-4940
120 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
120
CMS facility ID
395857
Care type
Nursing home
County
Lancaster
Facility name
Ephrata Manor
Street address
99 BETHANY ROAD
City / state / ZIP
Ephrata, PA 17522
Phone
(717) 738-4940

Ephrata Manor is a Medicare/Medicaid-certified skilled nursing facility in Ephrata, Pennsylvania. It is licensed for 120 beds — close to the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 6 senior care facilities in Ephrata and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ephrata Manor 20 times across 7 inspections in the last three years, and CMS has imposed $13,845 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

United Church of Christ Homes
Direct owner — 100% stake — since 1981
Blose, Leroy
Governing body · Additional disclosable party — since 2018
Boone, Rebecca
Governing body · Additional disclosable party — since 2020
Chmielewski, Jamie
Operational control · Additional disclosable party — since 2025
Cliftonlarsonallen Llp
Operational control · Additional disclosable party — since 2012
Connelly, Crystal
Operational control · Additional disclosable party — since 2025
Conrad Siegel Investment Advisors, Inc
Operational control · Additional disclosable party — since 2009
Costanzo, Amanda
Operational control · Additional disclosable party — since 2010
Deaner, Kay
Governing body · Additional disclosable party — since 2023
Dierolf, Lori
Operational control · Additional disclosable party — since 2022
Domingos, Tita
Governing body · Additional disclosable party — since 2024
Eyster, Sharon
Officer · Operational control · Additional disclosable party — since 2022
Fields, Meredith
Officer · Operational control · Additional disclosable party — since 2025
Fields, Tony
Governing body · Additional disclosable party — since 2023
Fulton Bank, N.a.
Additional disclosable party — since 2015
Gagnon, Tempest
Operational control · Additional disclosable party — since 2023
Gourley, Ronald
Officer · Operational control · Additional disclosable party — since 2024
Harlan, Shaun
Operational control · Additional disclosable party — since 2025
Hein, Dwight
Governing body · Additional disclosable party — since 2025
Kern, Craig
Governing body · Additional disclosable party — since 2025
Loretan, William
Operational control · Additional disclosable party — since 1998
Lyons, James
Governing body · Additional disclosable party — since 2024
Marsh and Mclennan Companies, Inc
Operational control · Additional disclosable party — since 2024
Paul, Emerson
Governing body · Additional disclosable party — since 2022
Pennsylvania Association of Director of Nursing Administration (padona
Operational control · Additional disclosable party — since 2022
Prinz, Donna
Governing body · Additional disclosable party — since 2023
Rankin, Christopher
Governing body · Additional disclosable party — since 2023
Rieker, John
Governing body · Additional disclosable party — since 2018
Rkl Llp
Additional disclosable party — since 2025
Russell, Galen
Governing body · Additional disclosable party — since 2021
Shelly, Craig
Operational control · Additional disclosable party — since 2025
Troutman, Christopher
Operational control · Additional disclosable party — since 2025
Velez, Victoria
Operational control · Additional disclosable party — since 1995
Weiser, Neil
Operational control · Additional disclosable party — since 2019
Womack, Kenneth
Governing body · Additional disclosable party — since 2022
Yoder, Jessica
Operational control · Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since
1991-08-07
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$13,845 total
Last standard inspection
2024-09-20
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$373 per day (≈ $11,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
39% Medicaid · 6% Medicare · 54% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
10% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
120
Licensed as
Personal Care Home
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:30 AM – 4:30 PM · Tuesday: 8:30 AM – 4:30 PM · Wednesday: 8:30 AM – 4:30 PM · Thursday: 8:30 AM – 4:30 PM · Friday: 8:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-02-02Health inspectionComplaint-triggered1 citation
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-03-03
2024-09-20Health inspection1 citation
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-10-18
5 earlier / fire-safety inspections (18 citations)
2023-11-03Health inspection7 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-11-30
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-11-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-30
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-30
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-11-30
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-30
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-11-30
2022-12-16Health inspection2 citations
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-01-30
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-01-30
2024-09-20Fire-safety inspection3 citations
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2024-10-15
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-10-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-15
2023-11-03Fire-safety inspection3 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-03
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-03
K-0355
C · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-03
2022-12-16Fire-safety inspection3 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-01-31
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-01-31
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-01-31

Federal penalties

2023-11-03Fine$13,845
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395857.
What people say on Google.
4.211 ratings on Google
★★★★★Natalie Rombach · 2024-06-14 · via Google

“I am so grateful for my mom to be in such a loving place. I am grateful for Amanda who opened a spot for my mom so she could receive rehab. The nurses are angels. The rehab therapists are wonderful. It is a hidden gem.”

★★★★★LouAnn Lanza · 2018-09-14 · via Google

“I was privileged to have my mom at this lovely facility prior to her death. Previously, she had been at 4 other facilities, and this one was far superior. The care given was excellent, and the staff compassionate beyond belief. I shall be eternally grateful. I hope if the need arises for me to go to s nursing home that I will be fortunate enough to land here.”

★★★★★Cindi Freeburn · 2017-06-21 · via Google

“My parents began their Ephrata Manor Experience in the Apartments in 2008. Both of them recently passed away, in the Skilled Nursing unit. My mother went from the Apartments to Nursing in 2013. Dad moved to Personal Care (Assisted Living) at that time as well. I cannot say enough good things about this Community, and that is what it is. Our family has had experience in all 3 sections of Ephra…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered