Nursing homeFAID #12465
Evergreen Health and Rehabilitation Center
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Evergreen Health & Rehab Center
Public record summary
What we can show you for free.
Bed capacity
176
CMS facility ID
495142
Care type
Nursing home
County
Winchester City
Facility name
Evergreen Health and Rehabilitation Center
Street address
380 MILLWOOD AVENUE
City / state / ZIP
Winchester, VA 22601
Phone
(540) 667-7010
Website
About this facility — Evergreen Health and Rehabilitation Center
Evergreen Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Winchester, Virginia. It is licensed for 176 beds — well above the median for skilled nursing facilities in Virginia (117 beds).
It is one of 13 senior care facilities in Winchester and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Evergreen Health and Rehabilitation Center 72 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Hill Valley Healthcare
Ownership type
For profit - Limited Liability company
Registered owners & officers
Evergreen Snf Operations Holdings Llc
Direct owner — 100% stake — since 2021
Copper Va Trust
Indirect owner — since 2021
Evergreen Noble Parentco Llc
Indirect owner — since 2021
Gold Va Trust
Indirect owner — since 2021
Hvh Evergreen Operations Holdings Llc
Indirect owner — since 2021
Idels, Shimon
Officer — since 2023
Meisner, Robert
Indirect owner — since 2021
Ringstaff, Ramona
Managing employee — since 2021
Silver Va Trust
Indirect owner — since 2021
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1984-07-01
CMS overall rating
2 of 5 stars
Health deficiencies
28 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-01-10
Nurse staffing
3.2 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$377 per day (≈ $11,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 15% Medicare · 10% private/other
Occupancy
72% (fiscal year 2023)
Vs. state median
6% below the VA median of $401/day — full state cost breakdown
Services & coverage
Licensed beds
176
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-06Health inspectionComplaint-triggered6 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-06-01
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-01
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-01
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2026-06-01
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-06-01
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-01
2024-01-10Health inspection22 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-02-19
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-02-19
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-02-19
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-02-19
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-02-19
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-02-19
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-19
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-02-19
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2024-02-19
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-02-19
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-19
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-02-19
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-02-19
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-02-19
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-02-19
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-02-19
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-19
F-0840
E · No harm found
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2024-02-19
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-02-19
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2024-02-19
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-19
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-02-19
4 earlier / fire-safety inspections (44 citations)
2022-04-14Health inspection17 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-05-16
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-05-16
F-0622
E · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2022-05-16
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-05-16
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-05-16
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-05-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-05-16
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-05-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-05-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-05-16
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2022-05-16
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2022-05-16
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2022-05-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-05-16
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-05-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-05-16
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2022-05-16
2019-04-25Health inspection16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-05-28
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2019-05-28
F-0622
D · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-05-28
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-05-28
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-05-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-06-21
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-05-28
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-06-21
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2019-05-28
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2019-05-28
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2019-05-28
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2019-05-28
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2019-05-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-05-28
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-05-28
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-06-21
2024-01-10Fire-safety inspection1 citation
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-03-26
2019-04-25Fire-safety inspection10 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-06-11
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2019-06-11
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2019-06-11
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-06-11
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2019-06-11
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-06-11
K-0901
D · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2019-06-11
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-06-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-06-11
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-06-11
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495142.
Visitor reviews
What people say on Google.
3.6★★★★★107 ratings on Google
★Tracey Getts · 2026-07-13 · via Google“My uncle has been a resident at Evergreen Nursing Home since July 7, 2026, and I have been extremely disappointed with the care he has received. Shortly after he was admitted, I asked an aide when he had last received a shower. She told me he had been given a sponge bath because that was what the care sheet indicated. However, my uncle is mentally alert and told me he had not received either a sh…”
★★★★Sandra Williams · 2026-06-26 · via Google“Just went home yesterday afternoon from rehab. Was there since March from WMC, I had good care from PT, Cna's, and the nurse's. They were there when I needed anything and pleasant, I liked both shifts that took care of me. I enjoyed PT except no weekends, I got lazy then (my bad). But I'm home and it's a good thing, I use what was taught to me to get around. Very often talk to myself as I walk lol…”
★★★★★Barbara Harte · 2026-04-08 · via Google“I made some wonderful friends 🧡 and some are like family. I love everyone in rehab. They worked 💪 and got my strength in my legs so I can walk more. The games we played were fun because of the funny and upbeat way they were played. I loved the nurses that took very good care of me.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 72 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered