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Nursing homeFAID #1678

Excelcare At Newark

4949 OGLETOWN-STANTON ROAD, NEWARK, DE, 19713
(302) 998-6900
excelcarenewark.com
101 licensed beds

CMS rates Excelcare At Newark 2 out of 5 overall. Federal inspectors issued 41 citations across 8 inspections in the last three years, with $29,309 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall1/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of EXCELCARE AT NEWARK LLC
Photo via Google · Excelcare at Newark

Address

4949 Ogletown-stanton Road
Newark, DE 19713
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Public record summary

What we can show you for free.
Bed capacity
101
CMS facility ID
085025
Care type
Nursing home
County
New Castle
Facility name
Excelcare At Newark
Street address
4949 OGLETOWN-STANTON ROAD
City / state / ZIP
Newark, DE 19713
Phone
(302) 998-6900
Website
excelcarenewark.com

About this facility — Excelcare At Newark

Excelcare At Newark is a Medicare/Medicaid-certified skilled nursing facility in Newark, Delaware. It is licensed for 101 beds — close to the median for skilled nursing facilities in Delaware (110 beds).

It is one of 18 senior care facilities in Newark and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Excelcare At Newark 41 times across 8 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $29,309 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Excelcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Frankel, Eliyahu
Indirect owner · Operational control — 40% stake — since 2024

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1984-01-23
CMS overall rating
2 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$29,309 total
Last standard inspection
2026-04-01
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$428 per day (≈ $13,010/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 16% Medicare · 20% private/other
Occupancy
90% (fiscal year 2024)
Vs. state median
15% below the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds
101
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-01Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-05-12
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-05-12
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2026-05-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-12
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-12
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-12
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-12
2025-12-23Health inspectionComplaint-triggered5 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2026-01-26
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-01-26
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-01-26
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-26
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-01-26
2 earlier / fire-safety inspections (29 citations)
2025-02-19Health inspection8 citations
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-03-31
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-03-31
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-03-31
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-31
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-31
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-31
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-31
2024-03-19Health inspectionComplaint-triggered21 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-05-09
F-0582
D · No harm foundFrom a complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-05-09
F-0584
B · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-09
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-09
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-05-09
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-09
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-09
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-09
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-05-09
F-0661
D · No harm foundFrom a complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2024-05-09
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-09
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-09
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-05-09
F-0756
C · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-09
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-09
F-0803
D · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-05-09
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-09
F-0842
B · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-09
F-0940
D · No harm found
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2024-05-09

Federal penalties

2025-02-19Fine$13,270
2024-03-19Fine$16,039
Total fines$29,309
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085025.

Quality of care & staffing

How it compares in Delaware.
Inspection citations, 3 years
41
More than 61% of nursing homes in the state
State median: 35
Federal fines, 3 years
$29,309
More than 41% of nursing homes in the state
State median: $38,290
Nurse staffing, hours per resident per day
3.9
Higher than 37% of nursing homes in the state
State median: 4.0
Nursing staff turnover, annual
41%
Higher than 51% of nursing homes in the state
State median: 40%

Resident outcomes

On 21 federal quality measures, this facility does better than the Delaware average on 12 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased10.8%12.3%13.5%Better than state
Lose too much weight4.1%5.5%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.4%0.7%Better than state
With a urinary tract infection0.0%1.9%1.5%Better than state
Have depressive symptoms9.3%10.6%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury2.9%2.9%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine99.6%96.2%93.7%Near state average
Ability to walk independently worsened11.6%12.1%12.7%Near state average
Received an antianxiety or hypnotic medication16.5%21.9%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine96.9%98.8%95.3%Near state average
With pressure ulcers2.3%3.4%4.5%Better than state
With new or worsened bowel or bladder incontinence19.2%19.3%18.3%Near state average
Received an antipsychotic medication10.4%10.6%15.4%Near state average
Hospitalizations per 1000 long-stay resident days2.251.751.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days0.561.331.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine95.4%84.5%82.3%Better than state
Newly received an antipsychotic medication0.2%0.9%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine90.7%88.4%80.1%Near state average
Were rehospitalized after a nursing home admission25.0%22.7%23.4%Worse than state
Had an outpatient emergency department visit2.7%10.8%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0610 3 inspections. Respond appropriately to all alleged violations.
  • F-0657 3 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0561 2 inspections. Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Verify & compare

Where to check, and what's nearby.

Who to contact in Delaware

  • Licensing: Delaware Health and Social Services, Division of Health Care Quality (DHCQ)
  • File a complaint: 877-453-0012 · Online
  • Long-Term Care Ombudsman: 855-773-1002. A free advocate for residents and families.
  • Adult Protective Services: 888-277-4302. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Rockford Center, about 0.3 miles.
  • Christiana Hospital, about 0.7 miles. CMS rating 4 of 5.
  • Wilmington Va Medical Center, about 4.1 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.741 ratings on Google
★★★★★Ashley Fairweather · 2026-06-19 · via Google

“⭐⭐⭐⭐⭐ Placing a loved one in a nursing home or rehabilitation facility is one of the hardest decisions a family can make, and we were filled with worry and uncertainty. From the moment we walked through the doors, the staff made us feel like we were not alone. The nurses, aides, therapists, and support staff treated our loved mother with genuine compassion, dignity, and respect. They took the ti…”

★★★★★Dustin Delpilar · 2026-06-18 · via Google

“It says it it the name Excel Care. This building is one of the most cleanest nursing home’s I have ever been to. It’s smells like fresh air inside which is a welcoming sign that the building is taken care of. Tiffany the housekeeping Director is great at her job and she shows true compassion for the residents. This building is the standard for nursing homes and you can trust that your love ones wi…”

★★★★★Gianna · 2026-06-17 · via Google

““Jamie at Excelcare Newark is absolutely amazing! She is always so kind, bubbly, and welcoming. From the moment you meet her, she makes you feel comfortable and cared for. Her positive attitude and genuine compassion really stand out, and she goes above and beyond to help others. It’s clear that she truly cares about the people she works with. Jamie is a wonderful asset to Excelcare, and I can’t s…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered