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Nursing homeFAID #3336

Fair Oaks Health Care Center

471 TERRA COTTA AVENUE, CRYSTAL LAKE, IL, 60014
(815) 455-0550
51 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

471 Terra Cotta Avenue
Crystal Lake, IL 60014
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Public record summary

What we can show you for free.
Bed capacity
51
CMS facility ID
145917
Care type
Nursing home
County
Mc Henry
Facility name
Fair Oaks Health Care Center
Street address
471 TERRA COTTA AVENUE
City / state / ZIP
Crystal Lake, IL 60014
Phone
(815) 455-0550

About this facility — Fair Oaks Health Care Center

Fair Oaks Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Crystal Lake, Illinois. It is licensed for 51 beds — well below the median for skilled nursing facilities in Illinois (112 beds).

It is one of 4 senior care facilities in Crystal Lake and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Fair Oaks Health Care Center 60 times across 10 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $26,325 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wisconsin Illinois Senior Housing, Inc.
Ownership type
Non profit - Corporation

Registered owners & officers

Carriage Healthcare Companies Inc
Operational control · Additional disclosable party — since 2000
Dupont, Lori
Director — since 2016
Gehler, Miriam
Director — since 2011
Hbt It Llc
Additional disclosable party — since 2024
Jt and Associates Llc
Additional disclosable party — since 2010
Kerwin, Andrew
Director — since 2016
Kumar, Rajeev Shiva
Director — since 2012
Lacke (carrig), Karen
Director — since 2016
Lynn, Nicholas
Director — since 2011
Partners In Wealth Management, Inc
Additional disclosable party — since 2024
Pinion, Llc
Additional disclosable party — since 1995
Rehab Solutions Group, Llc
Additional disclosable party — since 2024
Sherman, Stephanie
Operational control · Additional disclosable party — since 2012
Siebel, Robert
Operational control · Additional disclosable party — since 1996
Sweis, Nadeen
Operational control · Additional disclosable party — since 2025
Twomagnets Llc
Additional disclosable party — since 2022
Zaio, Noreen
Operational control · Additional disclosable party — since 2021

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-12-19
CMS overall rating
3 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$26,325 total
Last standard inspection
2024-06-06
Nurse staffing
5.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$696 per day (≈ $21,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
12% Medicaid · 57% Medicare · 31% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
104% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
51
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-02Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-29
2025-10-09Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-01
8 earlier / fire-safety inspections (58 citations)
2025-03-10Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-04-03
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-03
2024-06-06Health inspection8 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-15
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-15
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-15
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-15
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-07-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-07-15
2024-02-20Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-18
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-20
2023-05-10Health inspection9 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-06-16
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-06-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-06-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-16
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-06-16
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-06-16
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-06-16
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-06-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-16
2022-06-08Health inspection6 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-07-10
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-07-10
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-07-10
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-07-10
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-07-05
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-07-10
2024-06-06Fire-safety inspection8 citations
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2024-07-26
E-0035
F · No harm found
Provide family notifications of emergency plan.
Corrected 2024-07-26
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2024-07-26
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2024-07-26
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-07-30
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-07-26
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-08-14
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-07-26
2023-05-10Fire-safety inspection15 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2023-07-03
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-07-03
E-0023
F · No harm found
Establish policies and procedures for medical documentation.
Corrected 2023-07-03
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2023-06-28
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-07-15
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-07-03
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2023-07-03
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-07-03
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-07-03
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-06-28
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-07-03
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-07-03
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-07-03
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-07-14
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2023-07-03
2022-06-08Fire-safety inspection8 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2022-08-03
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2022-08-03
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2022-08-03
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2022-08-03
K-0346
C · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2022-08-03
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-08-03
K-0354
C · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2022-08-03
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-08-03

Federal penalties

2026-02-02Fine$17,215
2025-10-09Fine$9,110
2025-07-08Medicare payment denial — 44 days
Total fines$26,325
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145917.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered