Home›Browse›California›El Monte›Fidelity Health Care

Nursing homeFAID #13429

Fidelity Health Care

11210 LOWER AZUSA RD., EL MONTE, CA, 91731

(626) 442-6863

90 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

11210 Lower Azusa Rd.

El Monte, CA 91731

Get directions

Map facilities in this area

All facilities in El Monte

Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

555088

Care type

Nursing home

County

Los Angeles

Facility name

Fidelity Health Care

Street address

11210 LOWER AZUSA RD.

City / state / ZIP

El Monte, CA 91731

Phone

(626) 442-6863

About this facility — Fidelity Health Care

Fidelity Health Care is a Medicare/Medicaid-certified skilled nursing facility in El Monte, California. It is licensed for 90 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 20 senior care facilities in El Monte and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Fidelity Health Care 52 times across 11 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Il & Joan Lee

Ownership type

For profit - Corporation

Registered owners & officers

Chua, Alex

Operational control · Additional disclosable party — since 2019

Gupta, Anil

Operational control · Additional disclosable party — since 2014

Jph Consulting Inc

Operational control · Additional disclosable party — since 1997

Lee, Il

Direct owner · Governing body · Officer · Operational control — since 2001

Lee, Joan

Direct owner · Governing body · Officer · Operational control — since 2001

Regulatory standing

Licensed / certified since

1978-05-04

CMS overall rating

3 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-05

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$419 per day (≈ $12,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

3% Medicaid · 23% Medicare · 74% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

18% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-29Health inspectionComplaint-triggered2 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2026-06-05Health inspection7 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-06-25

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-07-02

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-06-29

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-30

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-06-29

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-06-26

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-02

9 earlier / fire-safety inspections (43 citations)

2026-03-20Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-10

2026-02-27Health inspectionComplaint-triggered1 citation

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-03-11

2025-09-11Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-03

2025-04-04Health inspection7 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-25

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-25

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-04-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-25

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-04-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-25

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-04-25

2025-03-07Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-31

F-0607

E · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-03-31

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-31

2024-04-26Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-05-25

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-05-25

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-25

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-05-25

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-05-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-25

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-05-25

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-25

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-05-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-25

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-05-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-25

2026-06-05Fire-safety inspection6 citations

K-0346

C · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2026-07-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-02

K-0354

C · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2026-07-02

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-07-02

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-07-02

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-07-02

2025-04-04Fire-safety inspection4 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-25

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-04-25

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-25

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-04-25

2024-04-26Fire-safety inspection7 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-25

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-05-25

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-05-25

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-05-25

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-25

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-25

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-05-25

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555088.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered