Home›Browse›Georgia›Rome›Fifth Avenue Health Care

Nursing homeFAID #2478

Fifth Avenue Health Care

505 NORTH FIFTH AVENUE, ROME, GA, 30165

(706) 291-0521

reliablemgt.com

100 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

505 North Fifth Avenue

Rome, GA 30165

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Public record summary

What we can show you for free.

Bed capacity

100

State license

LTC1057462

CMS facility ID

115319

Care type

Nursing home

Facility name

Fifth Avenue Health Care

Street address

505 NORTH FIFTH AVENUE

City / state / ZIP

Rome, GA 30165

Phone

(706) 291-0521

Website

reliablemgt.com

State license #

LTC1057462

About this facility — Fifth Avenue Health Care

Fifth Avenue Health Care is a Medicare/Medicaid-certified skilled nursing facility in Rome, Georgia. It is licensed for 100 beds — close to the median for skilled nursing facilities in Georgia (100 beds).

It is one of 21 senior care facilities in Rome and 356 skilled nursing facilities across Georgia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Fifth Avenue Health Care 27 times across 8 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,512 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Reliable Health Care Management

Ownership type

For profit - Corporation

Administrator

Melissa Cromer

Registered owners & officers

Cromer, Melissa

Operational control · Additional disclosable party — since 2021

Glover, Shelle

Operational control · Additional disclosable party — since 2020

Hehn, Angelena

Governing body · Operational control · Additional disclosable party — since 2001

Mcgill, Brandy

Governing body · Operational control · Additional disclosable party — since 2009

Morris, Janice

Operational control · Additional disclosable party — since 2025

Reliable Health Care Management Llc

Additional disclosable party — since 2003

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

License status

Active

Licensed / certified since

1983-10-13

CMS overall rating

1 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$8,512 total

Last standard inspection

2025-08-28

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$266 per day (≈ $8,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 7% Medicare · 14% private/other

Occupancy

58% (fiscal year 2023)

Vs. state median

16% below the GA median of $318/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-23Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-07-22

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-22

F-0759

D · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-07-22

2025-08-28Health inspection7 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-10-12

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-10-12

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-12

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-12

F-0804

F · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-12

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-12

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-12

5 earlier / fire-safety inspections (17 citations)

2024-06-21Health inspectionComplaint-triggered6 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-24

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-24

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-24

F-0757

D · No harm foundFrom a complaint

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-07-24

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-24

F-0908

G · Actual harmFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-07-24

2022-11-20Health inspection2 citations

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-03

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2023-01-04

2025-08-28Fire-safety inspection2 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-11-18

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-11-18

2024-06-21Fire-safety inspection3 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-24

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-07-24

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-24

2022-11-20Fire-safety inspection4 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-01-04

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-01-04

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-01-04

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-01-04

Federal penalties

2024-06-21Fine$4,256

Total fines$8,512

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 115319.

Visitor reviews

What people say on Google.

3.414 ratings on Google

★georgia mom · 2025-06-14 · via Google
“If I could give them 0 stars I would. This place is horrible. CNAs on their phones, patients staying in soiled diapers for extended periods of time causing burns on their skin. If you care about your loved one and the actual care they receive then please do not put them in this place. Several complaints have been made and they fix everything up when company comes but if it’s a regular day then the…”

★Tara Zeird · 2025-02-10 · via Google
“My grandmother was placed here bc her POA approved it. In 3 weeks time a NP told the POA it was either a feeding tube or hospice when this wasn't what I was told by her therapist at her rehab. Also was told today that an employee walked out w/o notice bc this facility hasn't had hot water in weeks!!! Rome/ Floyd county you all have failed our elderly leaving this as another option to send people t…”

★★★★★Nancy Gorrow · 2020-01-19 · via Google
“The hardest thing that a loved one will ever have to do is try and find the best place for a loved one. My brother is 57 years old and suffered an aneurysm approximately 3 years ago. He was in a coma and when he came out, he was completely blind with a bit of brain damage which escalated his state of Dementia and we are at a point where we are trying to find the best place for him. The staff her…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered