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Nursing homeFAID #14852

Five Points Nursing and Rehabilitation

1901 North Hampton Road, DESOTO, TX, 75115
(972) 694-9810
fivepointsdesoto.com
120 licensed beds

CMS rates Five Points Nursing and Rehabilitation 2 out of 5 overall. Federal inspectors issued 32 citations across 12 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of FIVE POINTS NURSING AND REHABILITATION
Photo via Google · Five Points Nursing and Rehab of DeSoto

Address

1901 North Hampton Road
Desoto, TX 75115
Get directions

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
745006
Care type
Nursing home
County
Dallas
Facility name
Five Points Nursing and Rehabilitation
Street address
1901 North Hampton Road
City / state / ZIP
Desoto, TX 75115
Phone
(972) 694-9810
Website
fivepointsdesoto.com

About this facility — Five Points Nursing and Rehabilitation

Five Points Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Desoto, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 41 senior care facilities in Desoto and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Creative Solutions in Healthcare, a group of 150 facilities on this site.

Federal inspectors have cited Five Points Nursing and Rehabilitation 32 times across 12 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Creative Solutions In Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Blake, Gary
Operational control · Additional disclosable party — since 2023
Blake, Malisa
Operational control — since 2023
Bowers, Sean
Governing body — since 2024
Cisneros, Alfred
Governing body — since 2008
Cobb, Travis
Governing body — since 2022
Cooper, Stephen
Governing body — since 2022
De Soto I Enterprises, Llc
Operational control · Additional disclosable party — since 2023
Haider, Ruiz
Additional disclosable party — since 2025
Hardin, Sherrie
Governing body — since 2024
Huggins, Linda
Director — since 2023
Kerzee, Richard
Governing body — since 2007
Korenek, Patricia
Governing body — since 2018
Roberts, Jacque
Additional disclosable party — since 2025
Soechting, Paul
Governing body — since 2024
Strack, Joe
Governing body — since 2022
Thompson, Johnny
Officer — since 2024
Willig, Zachary
Director — since 2025

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2021-12-01
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-29
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$219 per day (≈ $6,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
62% Medicaid · 10% Medicare · 29% private/other
Occupancy
57% (fiscal year 2024)
Vs. state median
21% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-13Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-13
2026-03-05Health inspectionComplaint-triggered3 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-06
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-03-06
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-03-06
10 earlier / fire-safety inspections (28 citations)
2025-12-07Health inspectionComplaint-triggered2 citations
F-0679
E · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2025-12-08
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-12-08
2025-05-29Health inspection4 citations
F-0553
E · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-06-02
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-02
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-02
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-02
2025-03-13Health inspectionComplaint-triggered1 citation
F-0825
E · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-03-17
2025-01-16Health inspectionComplaint-triggered2 citations
F-0660
E · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2025-01-24
F-0777
D · No harm foundFrom a complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected 2025-01-24
2024-04-19Health inspection6 citations
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-04-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-30
F-0693
E · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-04-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-04-30
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-04-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-04-30
2024-01-04Health inspectionComplaint-triggered1 citation
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-01
2023-02-23Health inspection6 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-03-23
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-03-23
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-23
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-03-23
F-0693
K · Immediate jeopardy
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-03-23
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-23
2025-05-29Fire-safety inspection2 citations
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-06-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-06-02
2024-04-19Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-04-20
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-04-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-04-20
2023-02-23Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-04-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 745006.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
32
More than 45% of nursing homes in the state
State median: 33
Federal fines, 3 years
$0
No federal fines on record
State median: $15,642
Nurse staffing, hours per resident per day
3.2
Higher than 36% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
70%
Higher than 91% of nursing homes in the state
State median: 50%

Resident outcomes

On 19 federal quality measures, this facility does better than the Texas average on 12 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased20.7%15.8%13.5%Worse than state
Lose too much weight1.2%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.9%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury0.7%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine100.0%96.4%93.7%Near state average
Ability to walk independently worsened16.1%12.9%12.7%Worse than state
Received an antianxiety or hypnotic medication7.8%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers4.3%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence14.4%12.5%18.3%Worse than state
Received an antipsychotic medication4.6%9.8%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine99.0%88.7%82.3%Better than state
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine100.0%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission40.1%25.5%23.4%Worse than state
Had an outpatient emergency department visit7.7%12.2%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • K-0918 3 inspections. Have generator or other power source capable of supplying service within 10 seconds.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • F-0679 2 inspections. Provide activities to meet all resident's needs.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Methodist Charlton Medical Center, about 1.8 miles. CMS rating 3 of 5.
  • Dallas Va Medical Center (va North Texas Healthcare System), about 5.8 miles. CMS rating 3 of 5.
  • Methodist Dallas Medical Center, about 9.5 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.782 ratings on Google
★★★★★Calandria Cook · 2026-07-22 · via Google

“Our team at Branches DAllas/Hickory Trail Hospital has truly enjoyed partnering with Five Points Nursing & Rehab of DeSoto. Every visit has been a wonderful experience! Candice is an EXEPTIONAL Activity Director who goes above and beyond to make sure the residents are engaged, entertained, and well cared for. Her passion for serving others shines through in everything she does, and it's clear how…”

★★★★★M Johnson · 2025-08-12 · via Google

“5 Point Nursing Home, Give Exceptional Care to My Brother, Plus it have a Welcoming Environment and Wonderful Staff Members. My Love One is Clean an Well Taken Care Of. Thanks Michelle j.”

★Michelle Rush · 2026-06-17 · via Google

“This facility asks for payment in advance and agrees to pay any days that you do not use. However, when your loved one passes away and they owe you money they do not repay you. The facility has owed us approximately $7000 for over 90 days now and says the "check is in the mail." Now they will not answer the phone and there is no ability to leave a voicemail. Do NOT pay money to this facility!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered