Home›Browse›Minnesota›Eden Prairie›Flagstone

Nursing homeFAID #6519

Flagstone

12500 CASTLEMOOR DRIVE, EDEN PRAIRIE, MN, 55344

(952) 829-6500

72 licensed beds

CMS rates Flagstone 4 out of 5 overall. Federal inspectors issued 38 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

12500 Castlemoor Drive

Eden Prairie, MN 55344

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

245312

Care type

Nursing home

County

Hennepin

Facility name

Flagstone

Street address

12500 CASTLEMOOR DRIVE

City / state / ZIP

Eden Prairie, MN 55344

Phone

(952) 829-6500

Website

preshomes.org

About this facility — Flagstone

Flagstone is a Medicare/Medicaid-certified skilled nursing facility in Eden Prairie, Minnesota. It is licensed for 72 beds — above the median for skilled nursing facilities in Minnesota (60 beds).

It is one of 24 senior care facilities in Eden Prairie and 338 skilled nursing facilities across Minnesota. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Presbyterian Homes & Services, a group of 21 facilities on this site.

Federal inspectors have cited Flagstone 38 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Presbyterian Homes & Services

Ownership type

Non profit - Corporation

Registered owners & officers

Presbyterian Homes and Services

Direct owner — 100% stake — since 2021

Fletcher, Jonathan

Director · Officer · Operational control · Additional disclosable party — since 2025

Meyer, Mark

Operational control · Additional disclosable party — since 2011

Mielke, John

Operational control · Additional disclosable party — since 2023

Pederson, Mark

Director — since 2025

Peterson, Heidi

Director · Officer · Operational control · Additional disclosable party — since 2023

Phs Management, Llc

Operational control · Additional disclosable party — since 2011

Stiner, Jennifer

Operational control · Additional disclosable party — since 2024

Umb Bank National Association

Mortgage holder · Security-interest holder — since 2019

Regulatory standing

Federal court records

10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1986-05-01

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-20

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$378 per day (≈ $11,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

54% Medicaid · 5% Medicare · 40% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

7% below the MN median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-03-20Health inspectionComplaint-triggered10 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-04-21

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-04-21

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-04-24

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-04-22

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-04-21

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-21

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-04-21

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-04-21

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-04-21

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-23

2025-07-17Health inspectionComplaint-triggered2 citations

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-08-15

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-08-15

5 earlier / fire-safety inspections (26 citations)

2025-01-29Health inspection9 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-03-04

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-03-04

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-04

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-04

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-03-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-04

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-03-04

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-04

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-04

2024-03-20Health inspection6 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-29

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-29

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-29

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-29

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-04-29

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-04-29

2026-03-20Fire-safety inspection5 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2026-04-16

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2026-04-16

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2026-04-16

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-04-16

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-16

2025-01-29Fire-safety inspection1 citation

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-04

2024-03-20Fire-safety inspection5 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-04-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-29

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-04-29

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-04-29

K-0901

F · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2024-04-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 245312.

Quality of care & staffing

How it compares in Minnesota.

Inspection citations, 3 years

More than 59% of nursing homes in the state

State median: 32

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.3

Higher than 56% of nursing homes in the state

State median: 4.2

Nursing staff turnover, annual

35%

Higher than 35% of nursing homes in the state

State median: 40%

Resident outcomes

On 21 federal quality measures, this facility does better than the Minnesota average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	25.8%	18.2%	13.5%	Worse than state
Lose too much weight	2.1%	3.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.9%	1.7%	0.7%	Worse than state
With a urinary tract infection	2.1%	2.6%	1.5%	Better than state
Have depressive symptoms	0.5%	4.1%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.9%	4.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	96.2%	97.3%	93.7%	Near state average
Ability to walk independently worsened	20.7%	18.8%	12.7%	Near state average
Received an antianxiety or hypnotic medication	11.3%	12.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	96.7%	96.4%	95.3%	Near state average
With pressure ulcers	4.0%	5.1%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	27.7%	23.7%	18.3%	Worse than state
Received an antipsychotic medication	11.0%	17.2%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	0.89	1.54	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.34	1.73	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	83.4%	88.1%	82.3%	Near state average
Newly received an antipsychotic medication	1.0%	1.9%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	57.6%	83.3%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	21.0%	23.0%	23.4%	Near state average
Had an outpatient emergency department visit	9.8%	14.6%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0686 2 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.

What its owners also hold

Presbyterian Homes and Services has an ownership stake on file at 11 nursing homes, averaging 4.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Minnesota

Licensing: Minnesota Department of Health
File a complaint: 800-369-7994
Long-Term Care Ombudsman: 800-657-3591. A free advocate for residents and families.
Adult Protective Services: 844-880-1574. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

M Health Fairview Southdale Hospital, about 5.6 miles. CMS rating 5 of 5.
Park Nicollet Methodist Hospital, about 6.2 miles. CMS rating 3 of 5.
St Francis Regional Medical Center, about 6.7 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Friendship Village of Bloomington, Bloomington, about 2.1 miles. CMS rating 5 of 5.
Hopkins Restorative Care Center, Hopkins, about 4.4 miles. CMS rating 1 of 5.
Hope Springs At Minnetonka, Minnetonka, about 5.4 miles. CMS rating 1 of 5.
Chapel View Health Care Center, Hopkins, about 5.5 miles. CMS rating 4 of 5.
Aurora On France, Edina, about 5.6 miles. CMS rating 4 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered