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Nursing homeFAID #11841

Foothills Transitional Care and Rehabilitation

1012 JAMESTOWN WAY, MARYVILLE, TN, 37803
(865) 984-7400
ensignservices.net
185 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of FOOTHILLS TRANSITIONAL CARE AND REHABILITATION
Photo via Google · Foothills Transitional Care and Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
185
CMS facility ID
445245
Care type
Nursing home
County
Blount
Facility name
Foothills Transitional Care and Rehabilitation
Street address
1012 JAMESTOWN WAY
City / state / ZIP
Maryville, TN 37803
Phone
(865) 984-7400
Website
ensignservices.net

About this facility — Foothills Transitional Care and Rehabilitation

Foothills Transitional Care and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Maryville, Tennessee. It is licensed for 185 beds — well above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 13 senior care facilities in Maryville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Foothills Transitional Care and Rehabilitation 30 times across 8 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $9,982 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Corporation

Registered owners & officers

Rocky Top Healthcare Llc
Direct owner — 100% stake — since 2023
Albrechtsen, Tyler
Officer — since 2023
Burnam, Soon
Officer — since 2023
Dietrich, Charles
Operational control · Additional disclosable party — since 2024
Ensign Services Inc
Additional disclosable party — since 2024
Keetch, Chad
Officer — since 2014
Onshift Inc
Operational control — since 2021
Port, Barry
Owner of a disclosable party — since 2025
Salazar-catron, Teresa
Operational control · Additional disclosable party — since 2024
Sato, Ami
Officer — since 2024
Thatcher, Brent
Officer — since 2023

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-03-01
CMS overall rating
2 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$9,982 total
Last standard inspection
2024-01-10
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$291 per day (≈ $8,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
69% Medicaid · 3% Medicare · 28% private/other
Occupancy
52% (fiscal year 2023)
Vs. state median
21% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
185
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-02-18Health inspectionComplaint-triggered5 citations
F-0565
E · No harm foundFrom a complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-04-01
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-01
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-01-14
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-01
F-0908
E · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2025-04-01
2024-01-10Health inspection12 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-02-09
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-02-09
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-09
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-02-09
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-09
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-09
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-02-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-09
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-02-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-09
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-02-09
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-02-09
6 earlier / fire-safety inspections (13 citations)
2023-08-11Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-09-08
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-16
2020-02-12Health inspection3 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2020-03-27
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2020-03-27
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2020-03-27
2019-01-16Health inspection3 citations
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2019-02-18
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-02-18
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-02-18
2024-01-10Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-13
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-02-01
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-02-01
2020-02-12Fire-safety inspection1 citation
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2020-03-13
2019-01-16Fire-safety inspection1 citation
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2019-01-15

Federal penalties

2025-02-18Fine$9,982
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445245.

Visitor reviews

What people say on Google.
4.4101 ratings on Google
★★★★★Jenn N · 2026-06-17 · via Google

“I cannot say enough wonderful things about Foothills Rehabilitation Center in Maryville, Tennessee. My mother has been a resident there, and our family has been incredibly impressed with the level of care, compassion, and professionalism she has received from everyone on staff. From the moment she arrived, the staff made her feel valued, respected, and genuinely cared for. They don’t simply treat…”

★Jess Li · 2026-01-13 · via Google

“My mothers been at many nursing homes and this one was the most traumatic for her and the family. First off she didn't have a room phone, no internet access, no other way to contact me if there was a problem. She was showing signs of an infection from day 1 and I asked to get her evaluated asap. They kept giving us the run around for over a week on seeing a doctor that she never did end up seeing …”

★Cathy Cummings · 2026-07-28 · via Google

“My husband went here so he can get his strength back. He wasn't there for 12 hours and fell. They didn't get to him for a few minutes, but once they did, he had to go back to the hospital to get 3 staples in his head.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered