Home›Browse›Michigan›Westland›Four Chaplains Nursing Care Center

Nursing homeFAID #6231

Four Chaplains Nursing Care Center

28349 JOY RD, WESTLAND, MI, 48185

(734) 261-9500

96 licensed beds

CMS rates Four Chaplains Nursing Care Center 4 out of 5 overall. Federal inspectors issued 38 citations across 12 inspections in the last three years, with $45,126 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

28349 Joy Rd

Westland, MI 48185

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Public record summary

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Bed capacity

CMS facility ID

235467

Care type

Nursing home

County

Wayne

Facility name

Four Chaplains Nursing Care Center

Street address

28349 JOY RD

City / state / ZIP

Westland, MI 48185

Phone

(734) 261-9500

About this facility — Four Chaplains Nursing Care Center

Four Chaplains Nursing Care Center is a Medicare/Medicaid-certified skilled nursing facility in Westland, Michigan. It is licensed for 96 beds — close to the median for skilled nursing facilities in Michigan (100 beds).

It is one of 24 senior care facilities in Westland and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Nexcare Health Systems, a group of 20 facilities on this site.

Federal inspectors have cited Four Chaplains Nursing Care Center 38 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $45,126 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Nexcare Health Systems

Ownership type

For profit - Corporation

Registered owners & officers

Branscum, James

Direct owner · Director · Officer — 31% stake — since 2013

Robin Eisenberg 2014 Family Trust

Direct owner — 31% stake — since 2014

Wronski, Frank

Direct owner · Director · Officer — 31% stake — since 2014

Eisenberg, Leo

Director · Officer — since 2014

Mallet, Deborah

Managing employee — since 2021

Nexcare Health Systems, Llc

Operational control — since 2005

Perry, Michael

Operational control — since 2015

Sangster, Todd

Officer — since 2013

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1988-04-10

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$45,126 total

Last standard inspection

2026-02-13

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$469 per day (≈ $14,260/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

73% Medicaid · 7% Medicare · 21% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

1% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-13Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-02

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-03-02

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-03-02

2024-12-05Health inspectionComplaint-triggered7 citations

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2024-12-27

F-0646

D · No harm foundFrom a complaint

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2024-12-27

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-27

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-27

F-0687

D · No harm foundFrom a complaint

Provide appropriate foot care.

Corrected 2024-12-27

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-12-27

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-27

8 earlier / fire-safety inspections (28 citations)

2024-09-05Health inspectionComplaint-triggered1 citation

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-13

2024-06-26Health inspectionComplaint-triggered1 citation

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-08

2024-01-25Health inspectionComplaint-triggered1 citation

F-0803

J · Immediate jeopardyFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-01-26

2024-01-09Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-22

2023-10-18Health inspectionComplaint-triggered6 citations

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-08

F-0691

D · No harm foundFrom a complaint

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-11-08

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-11-08

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-11-08

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-11-08

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2023-11-08

2026-02-13Fire-safety inspection5 citations

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2026-03-02

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-02

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-03-02

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-02

2024-12-05Fire-safety inspection7 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-12-27

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-12-27

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-27

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-27

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-27

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-12-27

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2024-12-27

2023-10-18Fire-safety inspection6 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-08

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2023-11-08

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-11-08

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-11-08

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-08

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-11-08

Federal penalties

2024-01-09Fine$45,126

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235467.

Quality of care & staffing

How it compares in Michigan.

Inspection citations, 3 years

More than 43% of nursing homes in the state

State median: 43

Federal fines, 3 years

$45,126

More than 80% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 23% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

43%

Higher than 45% of nursing homes in the state

State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Michigan average on 10 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	9.8%	10.7%	13.5%	Near state average
Lose too much weight	2.4%	5.5%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.9%	0.7%	0.7%	Worse than state
With a urinary tract infection	2.3%	1.5%	1.5%	Worse than state
Have depressive symptoms	0.0%	4.5%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.9%	3.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	98.4%	95.4%	93.7%	Near state average
Ability to walk independently worsened	9.6%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	15.4%	19.4%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.5%	95.3%	Near state average
With pressure ulcers	7.1%	5.0%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	2.8%	19.4%	18.3%	Better than state
Received an antipsychotic medication	9.6%	14.7%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.95	1.74	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.22	1.56	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	69.5%	83.4%	82.3%	Worse than state
Newly received an antipsychotic medication	0.5%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	69.1%	81.5%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	26.4%	23.9%	23.4%	Worse than state
Had an outpatient emergency department visit	7.7%	11.7%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0686 3 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0641 2 inspections. Ensure each resident receives an accurate assessment.
K-0324 2 inspections. Provide properly protected cooking facilities.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0355 2 inspections. Properly select, install, inspect, or maintain portable fire extinguishes.

What its owners also hold

Robin Eisenberg 2014 Family Trust has an ownership stake on file at 7 nursing homes, averaging 3.6 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Michigan

Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
File a complaint: 800-882-6006 · Online
Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Corewell Health Wayne Hospital, about 6.0 miles. CMS rating 2 of 5.
Beaumont Hospital - Farmington Hills, about 6.1 miles. CMS rating 3 of 5.
Beaumont Hospital - Dearborn, about 7.1 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

American House Dearborn Heights, Dearborn Heights, about 0.9 miles.
Fountain Bleu Health and Rehabilitation Center, Livonia, about 1.1 miles. CMS rating 4 of 5.
Oakmont Livonia, Livonia, about 2.4 miles.
Optalis Health and Rehabilitation of Dearborn Heig, Dearborn Heights, about 2.4 miles. CMS rating 3 of 5.
Miracle Care Manor, Redford, about 2.6 miles.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered