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Nursing homeFAID #9091

Franklin Oaks Nursing and Rehabilitation Center

1704 NC HIGHWAY 39 N, LOUISBURG, NC, 27549
(919) 496-7222
166 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
166
CMS facility ID
345335
Care type
Nursing home
County
Franklin
Facility name
Franklin Oaks Nursing and Rehabilitation Center
Street address
1704 NC HIGHWAY 39 N
City / state / ZIP
Louisburg, NC 27549
Phone
(919) 496-7222

Franklin Oaks Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Louisburg, North Carolina. It is licensed for 166 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 24 senior care facilities in Louisburg and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Franklin Oaks Nursing and Rehabilitation Center 29 times across 6 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Principle Long Term Care
Ownership type
For profit - Corporation

Registered owners & officers

Boice, Gale
Officer — since 2018
Bullock, Lynn
Operational control · Additional disclosable party — since 2011
Hill, Raymond
Operational control — since 2011
Hill, Robert
Operational control — since 2011
Hill, Stephen
Operational control — since 2011
Johnson, Dianne
Officer — since 2011
Principle Long Term Care, Inc.
Operational control · Additional disclosable party — since 2011

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-11-02
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-08
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$306 per day (≈ $9,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
77% Medicaid · 10% Medicare · 13% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
18% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
166
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-05-08Health inspection3 citations
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-06-05
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-06-05
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-06-05
2024-04-18Health inspection10 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2024-05-14
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-05-14
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-14
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-05-14
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-05-14
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-14
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-14
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-05-14
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-14
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-05-14
4 earlier / fire-safety inspections (16 citations)
2023-01-12Health inspection5 citations
F-0550
G · Actual harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-02-14
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-02-14
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-02-14
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-02-14
F-0914
E · No harm found
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected 2023-02-14
2024-04-18Fire-safety inspection5 citations
K-0352
D · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2024-07-12
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-12
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-07-12
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-07-12
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-07-12
2023-01-12Fire-safety inspection3 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2023-03-02
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-03-02
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-03-02
2022-02-04Fire-safety inspection3 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-04-14
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2022-04-14
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-04-14
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345335.
What people say on Google.
3.238 ratings on Google
★Carol Bryant · 2026-02-20 · via Google

“My father in law had a stage 4 bed sore. He was not turned to prevent this from happening. They just complained that he was not doing his PT like he should. He had them all over his feet and the worst one was on his butt. He talked about them putting him in the wheelchair and not checking on him for 5-6 hours later. He never had water in his room ever. Never once did anyone come to check one him …”

★Adirea Grossman · 2025-03-31 · via Google

“The staff is negligent and does not care for their patients. They leave patients unattended for hours. For instance, one lady, who can’t walk on her own, was left in soaked undergarments for multiple hours. The staff even went as far as to put TWO adult diapers on her and both were soaked through. She has been found by family with multiple bed sores for being left in the bed for so long. She has b…”

★ezridr1234 · 2025-06-06 · via Google

“Please bear with me as I'll be leaving a lengthy detailed review of this establishment soon as I've delt with this place twice now in two years. For the interim I'll say this: if you're debating placing your loved one here consider this, if they can somewhat care for themselves (ie walk) and need minimal assistance you might be ok as this place can be somewhat convenient to you (access, hours visi…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered