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Nursing homeFAID #4213

Friendship Haven

420 SOUTH KENYON ROAD, FORT DODGE, IA, 50501
(515) 573-2121
www.friendshiphaven.org
155 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of FRIENDSHIP HAVEN, INC
Photo via Google · Friendship Haven

Address

420 South Kenyon Road
Fort Dodge, IA 50501
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Public record summary

What we can show you for free.
Bed capacity
155
CMS facility ID
165291
Care type
Nursing home
County
Webster
Facility name
Friendship Haven
Street address
420 SOUTH KENYON ROAD
City / state / ZIP
Fort Dodge, IA 50501
Phone
(515) 573-2121
Website
www.friendshiphaven.org

About this facility — Friendship Haven

Friendship Haven is a Medicare/Medicaid-certified skilled nursing facility in Fort Dodge, Iowa. It is licensed for 155 beds — well above the median for skilled nursing facilities in Iowa (57 beds).

It is one of 9 senior care facilities in Fort Dodge and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Friendship Haven 26 times across 12 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Anderson, Troy
Governing body — since 2018
Bemrich, Matthew
Governing body — since 2024
Burns, Timothy
Governing body — since 2016
Conrad, Cari
Additional disclosable party — since 2022
Derrig, Mindy
Additional disclosable party — since 2022
Engels, Kalleen
Officer — since 2014
Engler, John
Governing body — since 2021
Fillmore, Luke
Governing body — since 2024
Glasgo, Leah
Governing body — since 2025
Heffernan, Lindsay
Governing body — since 2023
Hotz Clark, Sharon
Governing body — since 2017
Hoversten-majewski, Erin
Additional disclosable party — since 2025
Johnson, Matthew
Governing body — since 2021
Johnson, Michelle
Governing body — since 2021
Mccarville, Mitch
Additional disclosable party — since 2024
Nanninga, Melissa
Additional disclosable party — since 2022
Osborne Stubbs, Ricki
Governing body — since 2024
Singer, Robert
Governing body — since 2017
Thorson, Julie
Officer · Operational control — since 2012
Wallace, Lincoln
Additional disclosable party — since 2025
Whaley, Linda
Governing body — since 2023

Regulatory standing

Federal court records
3 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-09-01
CMS overall rating
4 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-07-03
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$236 per day (≈ $7,170/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
13% Medicaid · 3% Medicare · 84% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
31% below the IA median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
155
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-21Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-06
2025-09-10Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
8 earlier / fire-safety inspections (23 citations)
2025-07-03Health inspection3 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-07-07
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-07
2024-12-31Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-01
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-01-01
2024-11-21Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-22
2024-08-08Health inspectionComplaint-triggered3 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-09
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-08-09
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-08-09
2024-01-25Health inspectionComplaint-triggered4 citations
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-02-21
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-02-21
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-21
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-02-21
2025-07-03Fire-safety inspection3 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-09
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-07-09
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-07-09
2024-08-08Fire-safety inspection3 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-08-13
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-16
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-08-22
2024-01-25Fire-safety inspection4 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-03-01
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-14
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-02-13
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-03-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165291.

Visitor reviews

What people say on Google.
4.6106 ratings on Google
★★★★★Joanne Malleta · 2025-12-25 · via Google

“This past year was the best for Mom at Friendship Haven. She wasn't needing a lot of support in Assisted Living (Gardens 300) but needed more socialization. When we toured last year, she ran into 4 friends/neighbors that she knew, so we knew this was her new home. She also met new friends and that was a special gift. Although she passed away in November, we feel blessed that she spent her last…”

★★★★★Derek Dees · 2026-01-09 · via Google

“Was there for a memorial service. They had a beautiful space and friendly kind staff. All the public areas were lovely, clean and spacious. It appeared to be a quality.”

★★★★★Bob Singer · 2025-06-03 · via Google

“Over 50 years I have watched Friendship Haven develop from life’s last resting stop to very friendly family environment with a variety of life style choices. Today’s residents enjoy from individual and group activities emphasizing health and wellness to the most desirable and varied menus. There is an upbeat spirit that seems to roam the hallways these days.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered