Home›Browse›Oregon›Portland›Gateway Care and Retirement

Nursing homeFAID #10685

Gateway Care and Retirement

39 NE 102ND AVENUE, PORTLAND, OR, 97220

(503) 252-2461

sapphirehealthservices.com

59 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

39 Ne 102nd Avenue

Portland, OR 97220

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Public record summary

What we can show you for free.

Bed capacity

State license

38E119

CMS facility ID

385268

Care type

Nursing home

Facility name

Gateway Care and Retirement

Street address

39 NE 102ND AVENUE

City / state / ZIP

Portland, OR 97220

Phone

(503) 252-2461

Website

sapphirehealthservices.com

State license #

38E119

About this facility — Gateway Care and Retirement

Gateway Care and Retirement is a Medicare/Medicaid-certified skilled nursing facility in Portland, Oregon. It is licensed for 59 beds — below the median for skilled nursing facilities in Oregon (80 beds).

It is one of 537 senior care facilities in Portland and 128 skilled nursing facilities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Gateway Care and Retirement 54 times across 13 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Sapphire Health Services

Ownership type

For profit - Limited Liability company

Registered owners & officers

Ricker, Kevin

Direct owner — 90% stake — since 2014

Becker, Andrew

Direct owner — 10% stake — since 2018

Altea Medical Oregon Llc

Operational control · Additional disclosable party — since 2024

Ames, Deborah

Operational control · Additional disclosable party — since 2025

Hilty, Lisa

Owner of a disclosable party — since 2025

Millington, Seth

Operational control · Additional disclosable party — since 2025

Morris, Bryan

Owner of a disclosable party — since 2025

Sapphire Healthcare Srvs.

Operational control · Additional disclosable party — since 2015

Regulatory standing

Licensed / certified since

2003-09-01

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-12

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$672 per day (≈ $20,430/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

67% Medicaid · 10% Medicare · 23% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

11% above the OR median of $607/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-07-15Health inspectionComplaint-triggered1 citation

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-08

2025-05-12Health inspectionComplaint-triggered10 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-20

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-20

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-20

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-20

F-0679

D · No harm foundFrom a complaint

Provide activities to meet all resident's needs.

Corrected 2025-06-20

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2025-06-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-20

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-20

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-06-20

F-0919

E · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-06-20

10 earlier / fire-safety inspections (43 citations)

2025-02-06Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-17

2024-05-17Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-10

2024-04-26Health inspectionComplaint-triggered1 citation

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-07

2024-04-02Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-18

2023-12-04Health inspection7 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-01-15

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-01-15

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-01-15

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-01-15

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-01-15

F-0848

C · No harm found

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2024-01-15

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-15

2023-10-05Health inspectionComplaint-triggered1 citation

F-0919

E · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-10-17

2022-09-13Health inspection11 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2022-10-25

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-10-25

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-10-25

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-10-25

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2022-10-25

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-10-25

F-0761

E · No harm found

Corrected 2022-10-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-25

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2022-10-25

F-0943

F · No harm found

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2022-10-25

F-0947

F · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2022-10-25

2025-05-12Fire-safety inspection11 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-06-30

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2025-06-30

K-0255

D · No harm found

Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction.

Corrected 2025-06-30

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-30

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-06-30

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-30

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-30

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-30

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-30

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-30

2023-12-04Fire-safety inspection4 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-05

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-12-20

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-01-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-12-05

2022-09-13Fire-safety inspection5 citations

K-0163

E · No harm found

Install noncombustible or limited-combustible interior walls.

Corrected 2022-10-25

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-10-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-25

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-10-25

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-10-25

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 385268.

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered