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Nursing homeFAID #6075

Glacier Hills

1200 Earhart Road, ANN ARBOR, MI, 48105

(734) 769-0177

www.trinityhealthseniorcommunities.org/michigan/glacier-hills

105 licensed beds

CMS rates Glacier Hills 5 out of 5 overall. Federal inspectors issued 20 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Glacier Hills Senior Living Community

Address

1200 Earhart Road

Ann Arbor, MI 48105

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Public record summary

What we can show you for free.

Bed capacity

105

CMS facility ID

235223

Care type

Nursing home

County

Washtenaw

Facility name

Glacier Hills

Street address

1200 Earhart Road

City / state / ZIP

Ann Arbor, MI 48105

Phone

(734) 769-0177

Website

www.trinityhealthseniorcommunities.org/michigan/glacier-hills

About this facility — Glacier Hills

Glacier Hills is a Medicare/Medicaid-certified skilled nursing facility in Ann Arbor, Michigan. It is licensed for 105 beds — close to the median for skilled nursing facilities in Michigan (100 beds).

It is one of 24 senior care facilities in Ann Arbor and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Trinity Health, a group of 20 facilities on this site.

Federal inspectors have cited Glacier Hills 20 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Trinity Health

Ownership type

Non profit - Corporation

Registered owners & officers

Trinity Continuing Care Services

Direct owner — 100% stake — since 2016

Abraham, Tarun

Director · Officer — since 2022

Berry, Dale

Director · Officer — since 2009

Bowens, Marcus

Director · Officer — since 2022

Byron-oilar, Amy

Director · Officer — since 2022

Defrain, David

Director — since 2021

Latovick, Pamela

Managing employee — since 2017

Mckinnon, Benjamin

Operational control — since 2022

Skaff, David

Director — since 2013

Regulatory standing

Federal court records

4 naming this facility · 20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-01-01

CMS overall rating

5 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-15

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$322 per day (≈ $9,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

2% Medicaid · 6% Medicare · 92% private/other

Occupancy

85% (fiscal year 2024)

Vs. state median

31% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds

105

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-03-19Health inspection2 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-10

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-04-10

2024-02-15Health inspectionComplaint-triggered11 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-03-20

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-03-20

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-03-20

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-03-20

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-03-20

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-03-20

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-03-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-03-20

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-20

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-20

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-03-20

1 earlier / fire-safety inspection (7 citations)

2024-02-15Fire-safety inspection7 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-03-20

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-03-20

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-03-20

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-03-20

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-03-20

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-03-20

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-03-20

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235223.

Quality of care & staffing

How it compares in Michigan.

Inspection citations, 3 years

More than 11% of nursing homes in the state

State median: 43

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.7

Higher than 85% of nursing homes in the state

State median: 3.9

Resident outcomes

On 5 federal quality measures, this facility does better than the Michigan average on 4 and worse on 1. Differences within 10% of the average are shown as near average.

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	97.2%	83.4%	82.3%	Better than state
Newly received an antipsychotic medication	0.2%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	94.6%	81.5%	80.1%	Better than state
Were rehospitalized after a nursing home admission	28.9%	23.9%	23.4%	Worse than state
Had an outpatient emergency department visit	9.7%	11.7%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0558 2 inspections. Reasonably accommodate the needs and preferences of each resident.

What its owners also hold

Trinity Continuing Care Services has an ownership stake on file at 12 nursing homes, averaging 4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Michigan

Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
File a complaint: 800-882-6006 · Online
Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Va Ann Arbor Healthcare System, about 1.7 miles. CMS rating 5 of 5.
University of Michigan Health System, about 2.3 miles. CMS rating 4 of 5.
Trinity Health Ann Arbor Hospital, about 2.4 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Manor At Glacier Hills Home for the Aged, Ann Arbor, about 0.1 miles.
Optalis Health and Rehabilitation of Ann Arbor, Ann Arbor, about 1.6 miles. CMS rating 3 of 5.
Atria Park of Ann Arbor, Ann Arbor, about 2.0 miles.
American House Carpenter, Ypsilanti, about 3.4 miles.
Regency At Bluffs Park, Ann Arbor, about 3.4 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

3.692 ratings on Google

★Anthony Pieh · 2026-07-23 · via Google
“Our family entrusted Glacier Hills Senior Living with my mom's care for two weeks following a major surgery after being referred there by Trinity Health. Unfortunately, our experience fell well below what we expected during such a critical time. The biggest disappointment was the nursing care and overall customer service. Several staff members came across as rude, combative, dismissive, and unint…”

★Mary Rogers · 2026-05-02 · via Google
“There is a darkness that walks the halls of Glacier Hills Memory Care. It is a place that will leave you with a very hollow feeling. It will begin with promises of the highest level of care for your loved one. It will end with anguish and heartache at the realization that Glacier Hills was detrimental to your loved one’s health and well-being. The level of manipulation and gaslighting that we expe…”

★KT · 2026-07-10 · via Google
“Update since original review: One of 2 family members who resided together in the independent living portion of Glacier Hills very sadly passed away a couple of weeks ago. Our surviving family member was transfered by our family to the memory care facility for supportive care. On the second night in the memory care facility, our surviving family member had an unfortunate episode of diarrhea that s…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered