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Assisted livingFAID #773350

Glasswater Creek of Whitestown

5829 NEW HOPE BLVD, WHITESTOWN, IN, 46075
(463) 209-8670
101 licensed beds

The state lists 3 state inspections, 11 complaint visits, 8 substantiated complaint surveys; last visit 2026-09-15. Listing last updated 2026-11-06.

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Photo via Google · Glasswater Creek of Whitestown
What we can show you for free.
Bed capacity
101
State license
25-015004-1
Care type
Assisted living
County
Boone
Facility name
Glasswater Creek of Whitestown
Legal entity
Glasswater Creek of Whitestown Llc
Street address
5829 NEW HOPE BLVD
City / state / ZIP
Whitestown, IN 46075
Phone
(463) 209-8670
State license #
25-015004-1

Glasswater Creek of Whitestown is a licensed assisted living community in Whitestown, Indiana. It is licensed for 101 beds — close to the median for assisted living communities in Indiana (105 beds).

It is one of 2 senior care facilities in Whitestown and 372 assisted living communities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Authorized official (NPI registry)
Glasswater Creek of Whitestown Llc
Administrator
Heidi Myers

Regulatory standing

Federal provider type
Assisted Living Facility
Registered with NPI since
2021-11-15
NPI record last updated
2025-07-15
Licensed / certified since
2025-09-01
License expires
2026-08-31

Services & coverage

Licensed beds
101
Licensed as
Residential Care Facility
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
What Indiana inspectors found.
Last state visit
09/15/2026
Inspections
3
Complaint visits
11
Substantiated complaint surveys
8

The state lists 3 state inspections, 11 complaint visits, 8 substantiated complaint surveys.

Complaints (11)
State visitType
09/15/2026Complaint
10/31/2025Complaint
10/07/2025Complaint
07/15/2025Complaint
02/04/2025Complaint
01/02/2025Complaint
07/26/2024Complaint
09/12/2023Complaint
06/21/2023Complaint
03/10/2023Complaint
11/19/2022Complaint
Inspections (3)
DateType
05/04/2026Re-Licensure
03/18/2025Re-Licensure
03/03/2024Complaint, Re-Licensure

Complaint surveys by year

Substantiated complaint surveys:
Current year: 1, Previous year: 5, 2 years previous: 2

Source: Indiana Department of Health, facility 26-015004-1, read 2026-11-06. Indiana counts substantiated complaint surveys for the current year and the two before it, and lists surveys by exit date. Survey reports aren't posted until the plan of correction is approved, likely four to six weeks after the exit date. See the state's record.

Where to check, and what's nearby.

Who to contact in Indiana

  • Licensing: Indiana Department of Health, Division of Long-Term Care · Look up a license
  • File a complaint: 800-246-8909 · Online
  • Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
  • Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Ascension St Vincent Hospital, about 9.0 miles. CMS rating 2 of 5.
  • Indiana University Health North Hospital, about 11 miles. CMS rating 4 of 5.
  • Ascension St Vincent Carmel, about 11 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
4.721 ratings on Google
★★★★★Rebecca Taylor · 2025-09-22 · via Google

“I’ve been visiting my mother here for some time, and every time I see Kelly, she brightens the day. She is so kind, caring, and genuinely takes pride in her work. Not only does she keep everything spotless, but she also treats the residents with respect and compassion, which means so much to families like mine. Kelly’s warm personality always puts my mom at ease, and I’m grateful for the comfort s…”

★★★★★Steve Dismon · 2022-07-27 · via Google

“Glasswater is a beautiful place! The staff and residents are very pleasant. Everyone makes you feel so at home and comfortable. The food is excellent and the activity schedule is fun and exciting! I could not recommend a better place! Christina is awesome!”

★★★★★Heather Kirk · 2023-09-11 · via Google

“When you first walk into our community you get a sense of "welcome" and "home" all at once. Our residents are so active and make this community what it is. Along with our amazing homemade meals, beautiful surroundings inside and out, brand new apartments and a sense of security. Come see us so we can help your life Flourish!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered