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Nursing homeFAID #8953

Glenbridge Health and Rehabilitation

211 MILTON BROWN HEIRS ROAD, BOONE, NC, 28607
(828) 264-6720
glenbridgehc.com
134 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of Glenbridge Health And Rehabilitation
Photo via Google · Glenbridge Health and Rehabilitation

Address

211 Milton Brown Heirs Road
Boone, NC 28607
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Public record summary

What we can show you for free.
Bed capacity
134
CMS facility ID
345163
Care type
Nursing home
County
Watauga
Facility name
Glenbridge Health and Rehabilitation
Street address
211 MILTON BROWN HEIRS ROAD
City / state / ZIP
Boone, NC 28607
Phone
(828) 264-6720
Website
glenbridgehc.com

About this facility — Glenbridge Health and Rehabilitation

Glenbridge Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Boone, North Carolina. It is licensed for 134 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 7 senior care facilities in Boone and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Glenbridge Health and Rehabilitation 45 times across 11 inspections in the last three years, including 10 food-safety citations, and CMS has imposed $32,349 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Brighton Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Glenbridge Health and Rehabilitation
Direct owner — 100% stake — since 2022
Brand Sonnenschine Llp
Additional disclosable party — since 2022
Brighton Management One Llc
Additional disclosable party — since 2022
Fischer, David
Governing body · Director · Operational control · Additional disclosable party — since 2022
Forvis Mazars Llp
Additional disclosable party — since 2022
Jones, Kristy
Operational control · Additional disclosable party — since 2022
Lefkowitz, Zev
Governing body · Additional disclosable party — since 2022
Ltc Consulting Services Llc
Additional disclosable party — since 2022
Turbett, Timothy
Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since
1977-05-04
CMS overall rating
1 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$32,349 total
Last standard inspection
2026-03-27
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$354 per day (≈ $10,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
48% Medicaid · 11% Medicare · 41% private/other
Occupancy
68% (fiscal year 2024)
Vs. state median
5% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
134
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-27Health inspectionComplaint-triggered10 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-04-23
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2026-04-23
F-0584
B · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-04-23
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-04-23
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-04-23
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-04-23
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-23
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-04-23
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-23
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-04-23
2025-04-16Health inspectionComplaint-triggered5 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-05-02
F-0727
E · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-05-02
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-05-02
F-0801
C · No harm foundFood safetyFrom a complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2025-05-02
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-02
6 earlier / fire-safety inspections (30 citations)
2025-02-06Health inspectionComplaint-triggered16 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-16
F-0551
J · Immediate jeopardy
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2025-04-16
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-16
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-09-17
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-04-16
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-04-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-16
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-16
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-16
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-16
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-04-16
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2025-03-03
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-04-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-02
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-04-16
2023-12-13Health inspectionComplaint-triggered4 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-04
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-01-04
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-04
F-0867
E · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-01-04
2023-10-05Health inspectionComplaint-triggered6 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-12-13
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-12-13
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-13
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2023-12-13
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-01-04
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-04
2026-03-27Fire-safety inspection1 citation
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-07-16
2025-02-06Fire-safety inspection1 citation
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2025-03-27
2023-10-05Fire-safety inspection2 citations
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-26
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-11-26

Federal penalties

2025-02-06Fine$13,449
2025-02-06Fine$13,703
2023-10-05Fine$5,197
2025-02-06Medicare payment denial — 56 days
Total fines$32,349
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345163.

Visitor reviews

What people say on Google.
2.934 ratings on Google
★★★★★Kat Griffin · 2026-08-05 · via Google

“My wonderful mother is now a permanent resident of Glenbridge after spending time and rehab there. I can’t begin to tell the world what exceptional and loving care she has received. Peggy at the front desk, Emma, business manager, Abby, social worker, Jose and Harold PT experts.Sandy speech therapist. all the nurses in CNA‘s. I could go on and on. Her birthday was last week and she was honored and…”

★★★★Jamie Hawkins · 2026-03-18 · via Google

“An overall good facility. Some of the younger CNAs could use some training in work ethic. But the older ones seem to really care, especially on the weekends. There’s one guy who works nights on the weekends that seems to truly love his job and the people he cares for and works with. I don’t remember his name but he wears hoodies and has some facial piercings. I’ve overheard him say “always happy t…”

★Erin'Alicia · 2026-06-28 · via Google

“Garbage facility. NO LINEN. NO GLOVES. NO WORKING OXYGEN TANKS. Serving residents spoiled milk for breakfast lunch & dinner. A residents plate was half eaten off of before he could touch his food. They want us to give showers WITH NO TOWELS IN STOCK. Very short staffed all the time. How do you properly care for residents without any of this stuff? DO NOT RECOMMEND THIS FACILITY!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered