Home›Browse›Oklahoma›Chickasha›Glenhaven Retirement Village

Nursing homeFAID #10401

Glenhaven Retirement Village

3003 IOWA, CHICKASHA, OK, 73023

(405) 224-0909

www.glenhavencorp.com

120 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

3003 Iowa

Chickasha, OK 73023

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

375359

Care type

Nursing home

County

Grady

Facility name

Glenhaven Retirement Village

Street address

3003 IOWA

City / state / ZIP

Chickasha, OK 73023

Phone

(405) 224-0909

Website

www.glenhavencorp.com

About this facility — Glenhaven Retirement Village

Glenhaven Retirement Village is a Medicare/Medicaid-certified skilled nursing facility in Chickasha, Oklahoma. It is licensed for 120 beds — above the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 9 senior care facilities in Chickasha and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Glenhaven Retirement Village 33 times across 9 inspections in the last three years, and CMS has imposed $14,433 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Hamilton, Glenda

Direct owner · Director · Operational control — since 2004

Lance, Billy

Direct owner · Director — since 2004

Mason, Michael

Direct owner · Director — since 2005

Mason, Patrick

Direct owner · Director — since 2004

Trett, Jenny

Direct owner — since 2004

Regulatory standing

Licensed / certified since

1999-01-01

CMS overall rating

2 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

$14,433 total

Last standard inspection

2024-12-19

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$210 per day (≈ $6,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 12% Medicare · 25% private/other

Occupancy

37% (fiscal year 2023)

Vs. state median

20% below the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-01-16Health inspectionComplaint-triggered1 citation

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-02-28

2024-12-19Health inspection1 citation

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-02-17

5 earlier / fire-safety inspections (31 citations)

2024-10-08Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-15

2023-10-12Health inspectionComplaint-triggered12 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-12-05

F-0636

E · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-12-05

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2023-12-05

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-12-05

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-05

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-05

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-05

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-12-05

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-05

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-12-05

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-12-05

F-0909

E · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-12-05

2022-12-08Health inspection14 citations

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-02-03

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-02-03

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-02-03

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-02-03

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-02-03

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-03

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-02-03

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-03

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-02-03

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-02-03

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-02-03

F-0770

E · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2023-02-03

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-03

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-02-03

2024-12-19Fire-safety inspection1 citation

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-02-28

2023-10-12Fire-safety inspection3 citations

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-10-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-17

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-10-17

Federal penalties

2024-09-05Fine$14,433

2024-09-05Medicare payment denial — 3 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375359.

Visitor reviews

What people say on Google.

4.49 ratings on Google

★Customer Reviews · 2025-11-25 · via Google
“I had a really uncomfortable experience here during a recent visit a few days ago. A staff member was extremely rude, and I watched her yell at a resident. It was honestly heartbreaking to see a resident talked to that way. She didn’t even have the decency to try to be nice or respectful. If I had a loved one living here, I would never want them to be treated like that. The whole place felt unwel…”

★★★★★Nikkie Hopkins · 2025-05-02 · via Google
“Amazing facility! Caring, compassionate and knowledgeable staff! Hands down, the best. So thankful for Glenhaven and the care they’ve provided for my loved one. Thank you!”

★★★★★Raine Savage · 2018-10-03 · via Google
“This Nursing Home is taking care of my brother Dale Phillips. They do their best to keep him comfortable. Have healed his bed sores, ulcers and do physical therapy involving mind, body and spirit. This brother will be 90 in December and is deeply loved, valued and missed by his 90,000+ member ministry. We look forward to the day when they heal him enough to be able to communicate with us, an…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered