Home›Browse›Minnesota›New London›Glenoaks Senior Living Campus

Nursing homeFAID #6554

Glenoaks Senior Living Campus

100 GLEN OAKS DRIVE, NEW LONDON, MN, 56273

(320) 354-6057

52 licensed beds

CMS rates Glenoaks Senior Living Campus 2 out of 5 overall. Federal inspectors issued 61 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

100 Glen Oaks Drive

New London, MN 56273

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Public record summary

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Bed capacity

State license

421141

CMS facility ID

245360

Care type

Nursing home

Facility name

Glenoaks Senior Living Campus

Street address

100 GLEN OAKS DRIVE

City / state / ZIP

New London, MN 56273

Phone

(320) 354-6057

Website

birchwoodhcp.com

State license #

421141

About this facility — Glenoaks Senior Living Campus

Glenoaks Senior Living Campus is a Medicare/Medicaid-certified skilled nursing facility in New London, Minnesota. It is licensed for 52 beds — close to the median for skilled nursing facilities in Minnesota (60 beds).

It is one of 4 senior care facilities in New London and 338 skilled nursing facilities across Minnesota. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Campbell Street Services, a group of 25 facilities on this site.

Federal inspectors have cited Glenoaks Senior Living Campus 61 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Glenoaks Senior Living Campus

Parent company

Campbell Street Services

Ownership type

For profit - Corporation

Administrator

Isaac Dole

Registered owners & officers

Curcio, Dominic

Indirect owner · Operational control · Additional disclosable party — 8% stake — since 2019

Campbell Street Services Llc

Operational control · Additional disclosable party — since 2019

Chitai Investment, Llc

Indirect owner · Operational control · Additional disclosable party — since 2019

Davis, Ryan

Operational control · Additional disclosable party — since 2024

Dole, Isaac

Operational control · Additional disclosable party — since 2019

Holdco New London, Mn, Llc

Direct owner · Operational control · Additional disclosable party — since 2019

Holdco Tabletop, Llc

Indirect owner · Operational control · Additional disclosable party — since 2019

Investco Tabletop, Llc

Indirect owner · Operational control · Additional disclosable party — since 2019

Lako Quinn, Angela

Operational control · Additional disclosable party — since 2025

Managerco New London, Mn, Llc

Operational control · Additional disclosable party — since 2019

Olson, Melissa

Operational control · Additional disclosable party — since 2020

Realco New London, Mn, Llc

Mortgage holder · Additional disclosable party — since 2019

Techcare Corp

Indirect owner · Operational control · Additional disclosable party — since 2019

Regulatory standing

Licensed / certified since

1986-11-01

License expires

2026-04-30

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-10

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$294 per day (≈ $8,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

56% Medicaid · 7% Medicare · 37% private/other

Occupancy

72% (fiscal year 2023)

Vs. state median

28% below the MN median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

Assisted Living Facility

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-10Health inspectionComplaint-triggered9 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-07-17

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-07-17

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-17

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-07-17

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-07-17

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-07-17

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2026-07-17

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-17

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2026-07-17

2025-09-12Health inspectionComplaint-triggered5 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-20

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-20

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-10-20

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-20

F-0730

E · No harm foundFrom a complaint

Observe each nurse aide's job performance and give regular training.

Corrected 2025-10-20

5 earlier / fire-safety inspections (47 citations)

2025-04-24Health inspection13 citations

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2025-05-23

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-23

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-23

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-23

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-05-23

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-23

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-23

F-0865

F · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-05-23

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-05-23

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-23

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2025-05-23

F-0882

F · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2025-05-23

2024-03-06Health inspection5 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-03-25

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-03-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-25

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-03-25

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-25

2026-06-10Fire-safety inspection5 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-07-17

K-0347

E · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2026-07-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-17

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-07-17

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-07-17

2025-04-24Fire-safety inspection10 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-05-23

K-0131

F · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2025-05-23

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-05-23

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-23

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-05-23

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-05-23

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-05-23

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-05-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-23

2024-03-06Fire-safety inspection14 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2024-03-11

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-03-07

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-04-05

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-30

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-03-31

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-31

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-03-24

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-03-31

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-11

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-03-21

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-15

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-10

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-03-27

Federal penalties

2025-09-12Medicare payment denial — 38 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 245360.

Quality of care & staffing

How it compares in Minnesota.

Inspection citations, 3 years

More than 87% of nursing homes in the state

State median: 32

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.6

Higher than 20% of nursing homes in the state

State median: 4.2

Nursing staff turnover, annual

98%

Higher than 99% of nursing homes in the state

State median: 40%

Resident outcomes

On 17 federal quality measures, this facility does better than the Minnesota average on 7 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.1%	18.2%	13.5%	Near state average
Lose too much weight	8.7%	3.9%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	1.7%	0.7%	Better than state
With a urinary tract infection	0.8%	2.6%	1.5%	Better than state
Have depressive symptoms	0.9%	4.1%	13.5%	Better than state
Were physically restrained	0.8%	0.1%	0.1%	Worse than state
Experiencing one or more falls with major injury	7.9%	4.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	98.4%	97.3%	93.7%	Near state average
Ability to walk independently worsened	14.8%	18.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	9.7%	12.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	97.3%	96.4%	95.3%	Near state average
With pressure ulcers	2.4%	5.1%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	24.3%	23.7%	18.3%	Near state average
Received an antipsychotic medication	24.7%	17.2%	15.4%	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	92.5%	88.1%	82.3%	Near state average
Newly received an antipsychotic medication	3.5%	1.9%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	93.0%	83.3%	80.1%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0712 3 inspections. Have simulated fire drills held at unexpected times.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0881 2 inspections. Implement a program that monitors antibiotic use.
K-0347 2 inspections. Properly provide smoke detection systems in areas open to corridors.
K-0761 2 inspections. To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Verify & compare

Where to check, and what's nearby.

Who to contact in Minnesota

Licensing: Minnesota Department of Health
File a complaint: 800-369-7994
Long-Term Care Ombudsman: 800-657-3591. A free advocate for residents and families.
Adult Protective Services: 844-880-1574. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Centracare - Paynesville Hospital, about 12 miles.
Centracare- Rice Memorial Hospital, about 14 miles. CMS rating 3 of 5.
Meeker Memorial Hospital, about 24 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Belgrade Nursing Home, Belgrade, about 10 miles. CMS rating 4 of 5.
Cura of Paynesville, Paynesville, about 12 miles. CMS rating 4 of 5.
Bethesda, Willmar, about 14 miles. CMS rating 2 of 5.
Cura of Willmar, Willmar, about 15 miles. CMS rating 2 of 5.
Meeker Manor Rehablitation Center, Litchfield, about 24 miles. CMS rating 3 of 5.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered