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Nursing homeFAID #74

Glenwood Center

211 ANA DRIVE, FLORENCE, AL, 35630

(256) 766-8963

www.genesishcc.com/Glenwood

125 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Glenwood Center

Address

211 Ana Drive

Florence, AL 35630

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Public record summary

What we can show you for free.

Bed capacity

125

CMS facility ID

015147

Care type

Nursing home

County

Lauderdale

Facility name

Glenwood Center

Street address

211 ANA DRIVE

City / state / ZIP

Florence, AL 35630

Phone

(256) 766-8963

Website

www.genesishcc.com/Glenwood

About this facility — Glenwood Center

Glenwood Center is a Medicare/Medicaid-certified skilled nursing facility in Florence, Alabama. It is licensed for 125 beds — close to the median for skilled nursing facilities in Alabama (113 beds).

It is one of 16 senior care facilities in Florence and 224 skilled nursing facilities across Alabama. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Glenwood Center 32 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Genesis Operations Vi Llc

Direct owner — 100% stake — since 2014

Berg, Michael

Officer — since 2015

Bridgeford, Laura

Officer — since 2024

Davis, Christine

Operational control · Additional disclosable party — since 2024

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2014

Genesis Administrative Services Llc

Additional disclosable party — since 2024

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2015

Genesis Holdings Llc

Indirect owner — since 2015

Ghc Holdings Llc

Indirect owner — since 2014

Mendelson, Avi

Officer — since 2024

Morris, Diane

Operational control · Owner of a disclosable party — since 2024

Narmore, Vanessa

Operational control · Additional disclosable party — since 2024

Sun Healthcare Group Inc

Indirect owner — since 2015

Whitman, Arnold

Indirect owner — since 2015

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-12-07

CMS overall rating

1 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-02-28

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$325 per day (≈ $9,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 12% Medicare · 15% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

6% above the AL median of $307/day — full state cost breakdown

Services & coverage

Licensed beds

125

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2024-02-28Health inspectionComplaint-triggered11 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-02

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-02

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-02

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-02

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-04-02

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-02

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-04-02

F-0809

C · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-04-02

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-02

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-04-02

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2024-04-02

2020-01-23Health inspection1 citation

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-02-10

4 earlier / fire-safety inspections (20 citations)

2018-11-08Health inspection3 citations

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2018-12-13

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2018-12-13

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2018-12-13

2024-02-28Fire-safety inspection6 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-04-05

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-05

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-05

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-05

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-04-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-05

2020-01-23Fire-safety inspection7 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2020-03-05

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-05

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-03-05

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2020-03-05

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2020-03-05

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2020-03-05

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2020-03-05

2018-11-08Fire-safety inspection4 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2018-12-13

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-12-13

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2018-12-13

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2018-12-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 015147.

Visitor reviews

What people say on Google.

4.1157 ratings on Google

★Sonya Skelton · 2026-03-21 · via Google
“If I could give no stars, that's exactly what this place would get! My sister has been there 2 days in the rehabs section and both mornings, she has been found in a soaking Wet soiled bed. She rings the call light either. They don't come, or they come and say they will be back.And never show up for hours And hours. She rang her call light at 1:15 pm today while I was there and an hour later, she …”

★★★★★William Noel · 2026-03-17 · via Google
“Susan Mitchell is an absolute asset to Glenwood Rehabilitation and Nursing Home! She has been a wonderful and popular presence at the Florence Senior Center, always bringing a smile and genuine care to everyone she meets. It is clear that Susan goes above and beyond to build meaningful connections within the community. Glenwood is lucky to have someone so dedicated on their team!”

★★★★★Nikki Kilburn · 2026-02-26 · via Google
“Susan is always willing to help me with any information I need for a patient. She always responds quickly and so much help. I would highly recommend Glenwood for your family member whether it's rehab or long term stay.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered