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Nursing homeFAID #4382

Good Neighbor Home

105 MCCARREN DRIVE, MANCHESTER, IA, 52057
(563) 927-3907
goodneighborsociety.org
112 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of GOOD NEIGHBOR HOME
Photo via Google · Good Neighbor Society

Public record summary

What we can show you for free.
Bed capacity
112
CMS facility ID
165503
Care type
Nursing home
County
Delaware
Facility name
Good Neighbor Home
Street address
105 MCCARREN DRIVE
City / state / ZIP
Manchester, IA 52057
Phone
(563) 927-3907
Website
goodneighborsociety.org

About this facility — Good Neighbor Home

Good Neighbor Home is a Medicare/Medicaid-certified skilled nursing facility in Manchester, Iowa. It is licensed for 112 beds — well above the median for skilled nursing facilities in Iowa (57 beds).

It is one of 2 senior care facilities in Manchester and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Good Neighbor Home 25 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Andrews, Amber
Operational control — since 2007
Bcg Holdings Inc
Additional disclosable party — since 2024
Bessey, Linda
Officer — since 2024
Brehme Drug Inc
Additional disclosable party — since 2022
Brighton Consulting Group Llc
Additional disclosable party — since 2024
Button, Charles
Officer — since 2024
Carpenter, Matthew
Operational control · Additional disclosable party — since 2017
Cascade Lumber Company
Additional disclosable party — since 2023
Cattail Bcg Llc
Additional disclosable party — since 2024
Cattail Inc
Additional disclosable party — since 2024
Ecsi Inc
Additional disclosable party — since 2024
Engelken, Mackenzie
Operational control — since 2020
Gerst, Timothy
Operational control · Additional disclosable party — since 2023
Gibbs, Kristy
Operational control — since 2022
Greve, Teresa
Director — since 2024
Hacker Nelson and Co Pc
Additional disclosable party — since 2021
Hammell, Diane
Officer — since 2024
Iowa Health Care Association
Additional disclosable party — since 2024
Jaeger, Amber
Additional disclosable party — since 2014
Jebens, Carol
Director — since 2022
Kramer, Milt
Director — since 2024
Mahoney, Randy
Director — since 2023
Morris, Kyle
Operational control — since 2014
Rauch, Terry
Officer — since 2021
Ronek Menard, Rachel
Operational control — since 2023
Schlicht, Valarie
Operational control — since 2019
Swinton, Joann
Director — since 2022
Tibbott, Jessie
Operational control — since 2013

Regulatory standing

Licensed / certified since
2003-11-01
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-19
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$373 per day (≈ $11,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
36% Medicaid · 8% Medicare · 56% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
9% above the IA median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
112
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-10-10Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-10-30
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-30
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-10-30
2024-08-15Health inspection1 citation
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-15
5 earlier / fire-safety inspections (21 citations)
2024-02-08Health inspection2 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-07
2023-08-02Health inspectionComplaint-triggeredInfection control2 citations
F-0550
G · Actual harmFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-02
F-0622
J · Immediate jeopardyFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-08-02
2025-06-19Fire-safety inspection5 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-07-02
K-0223
F · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-07-02
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-02
2024-08-15Fire-safety inspection8 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-09-20
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-09-20
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-09-20
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-10-07
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-20
K-0379
E · No harm found
Have proper openings in smoke barrier doors.
Corrected 2024-09-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-20
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-09-20
2024-02-08Fire-safety inspection4 citations
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-04-04
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-03-13
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-03-13
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-03-13
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165503.

Visitor reviews

What people say on Google.
4.316 ratings on Google
★★★★★Connie Sjostrom · 2018-04-12 · via Google

“Our mother was a resident here starting at the Meadows and eventually The Good Neighbor Home and finally at Marietta's. I don't have the exact dates handy but I believe it spanned 5+ years. Her final week was in Hospice Care there, and we feel so blessed to have had that extra special touch that comes with being surrounded by people that knew her and had cared for her. Each transition was fair…”

★★★★★Jenny Riegle · 2020-02-07 · via Google

“my grandma was a beautiful, loving person her entire life. she lived out her last days here, surrounded by love. i remember when i first entered this facility, i immediately felt warmth and positivity. you are all angels, those of you that work here, and I am so thankful that my grandma shirley passed surrounded by such loving, kindhearted, tender caregivers. thank you to the nurses and the doctor…”

★★★★★Nancy Bachman · 2018-05-26 · via Google

“I am so pleased with the care that you give Dad! I especially love to hear that Sherry Davis, and others, sing to him and he responds sometimes by singing with them. You Are My Sunshine and My Darling Clementine seem to be favorites. As I sit with him, I hear the CNA's/Nurses interacting with others down the hall with a smile in their voices. It takes a special person to do the job they do and …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered