Nursing homeFAID #4152
Good Samaritan - Ottumwa
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Trudy Caviness
Public record summary
What we can show you for free.
Bed capacity
126
CMS facility ID
165211
Care type
Nursing home
County
Wapello
Facility name
Good Samaritan - Ottumwa
Street address
2035 Chester Avenue
City / state / ZIP
Ottumwa, IA 52501
Phone
(641) 682-8041
Website
About this facility — Good Samaritan - Ottumwa
Good Samaritan - Ottumwa is a Medicare/Medicaid-certified skilled nursing facility in Ottumwa, Iowa. It is licensed for 126 beds — well above the median for skilled nursing facilities in Iowa (57 beds).
It is one of 13 senior care facilities in Ottumwa and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Good Samaritan - Ottumwa 70 times across 11 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $91,569 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Good Samaritan Society
Ownership type
Non profit - Corporation
Registered owners & officers
Sanford
Direct owner — 100% stake — since 2019
Adam, Angela
Operational control · Additional disclosable party — since 2024
Brown, George
Director — since 2025
Dykhouse, Dana
Director — since 2024
Engbrecht, Wesley
Director — since 2024
Fluit, Joel
Officer — since 2022
Gassen, William
Director · Officer — since 2024
Gulsvig, Neil
Director — since 2024
Herseth Sandlin, Stephanie
Director — since 2024
Lundeen, Mark
Director — since 2024
Mccausland, Maureen
Director — since 2025
Middleton, Aimee
Officer — since 2022
Molbert, Lauris
Director — since 2024
Morrison, Tony
Operational control · Additional disclosable party — since 2019
North, Andrew
Director — since 2024
Olson, Nicholas
Officer — since 2024
Quinn, Brian
Operational control · Additional disclosable party — since 2018
Schema, Nathan
Officer — since 2022
Schieffer, Kevin
Director — since 2025
Shulkin, David
Director — since 2024
Teiken, Brent
Director — since 2024
The Evangelical Lutheran Good Samaritan Society
Operational control — since 2019
Ventling-herrmann, Marnie
Director — since 2024
Wenzel, Thomas
Director — since 2025
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-04-01
CMS overall rating
2 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$91,569 total
Last standard inspection
2025-12-04
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$405 per day (≈ $12,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
46% Medicaid · 5% Medicare · 49% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
18% above the IA median of $342/day — full state cost breakdown
Services & coverage
Licensed beds
126
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-03Health inspectionComplaint-triggered11 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-06-04
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-04
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-04
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-04
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-04
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-04
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-06-04
F-0803
E · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-06-04
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-06-04
F-0807
E · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected 2026-06-04
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-06-04
2025-12-04Health inspection3 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-12-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-15
7 earlier / fire-safety inspections (56 citations)
2025-09-03Health inspectionComplaint-triggered3 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-09-15
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-15
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-15
2024-10-10Health inspectionComplaint-triggered7 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-10-23
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-10-23
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-10-23
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-23
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-23
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-10-23
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-23
2024-05-22Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-17
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-06-17
2023-08-24Health inspectionComplaint-triggered18 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-10-12
F-0574
D · No harm found
The resident has the right to receive notices in a format and a language he or she understands.
Corrected 2023-10-12
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-10-12
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-10-12
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-10-12
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-08-24
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-08-24
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-12
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-12
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-12
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-12
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-12
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-10-12
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-12
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-10-12
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-12
2025-12-04Fire-safety inspection7 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-12-05
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-12-08
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-08
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-12-08
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-12-08
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-08
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2026-01-04
2024-10-10Fire-safety inspection12 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-11-05
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2024-11-01
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-11-01
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2024-11-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-07
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-11-06
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-11-06
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-17
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-10-31
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-31
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-10-17
K-0922
D · No harm found
Meet requirements for the use and maintenance of medical gas equipment.
Corrected 2024-10-17
2023-08-24Fire-safety inspection7 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-09-13
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2023-09-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-09-13
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-09-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-08
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-09-13
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-09-08
Federal penalties
2024-10-10Fine$35,968
2023-08-24Fine$55,601
Total fines$91,569
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165211.
Visitor reviews
What people say on Google.
4.2★★★★★26 ratings on Google
★★★★★nancy roberts · 2026-03-07 · via Google“My husband lived at Good Samaritan, after a fall, and was cared for in a wonderful way with physical & occupational therapy. He continues p.t. on an outpatient basis. Nancy M. Roberts”
★★★★★Andi Fisher · 2020-11-26 · via Google“So grateful for the wonderful, caring staff at Good Samaritan! They have taken excellent care both physically and emotionally, of my mom throughout the pandemic. As difficult as it has been for her to be isolated , she always mentions the staff who keep her busy with little projects and treat her just like family. Thank you all so much!”
★nakayla wellington · 2023-12-23 · via Google“A family member of mine who is still temporarily residing there isn’t being treated well from this team of people. She has laid in bed for hours without movement and check ups; she has MS. My mom called in to speak on this only to hear the excuse that they forgot because of second shift rounds coming in. So second shift starts off with not checking patients for 4 hours? Gotcha. A team member told …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 70 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered