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Nursing homeFAID #4101

Good Shepherd Health Center

302 SECOND STREET NE, MASON CITY, IA, 50401

(641) 424-1740

www.goodshepherdhealthcenter.org

170 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Markus Behr

Address

302 Second Street Ne

Mason City, IA 50401

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Public record summary

What we can show you for free.

Bed capacity

170

CMS facility ID

165072

Care type

Nursing home

County

Cerro Gordo

Facility name

Good Shepherd Health Center

Street address

302 SECOND STREET NE

City / state / ZIP

Mason City, IA 50401

Phone

(641) 424-1740

Website

www.goodshepherdhealthcenter.org

About this facility — Good Shepherd Health Center

Good Shepherd Health Center is a Medicare/Medicaid-certified skilled nursing facility in Mason City, Iowa. It is licensed for 170 beds — well above the median for skilled nursing facilities in Iowa (57 beds).

It is one of 12 senior care facilities in Mason City and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Good Shepherd Health Center 34 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $87,458 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Alden, Kathryn

Director — since 2021

Boedeker, John

Director — since 2021

Demaris, Anne

Managing employee — since 2008

Douglas, Tom

Director — since 2021

Everist, Burton

Director — since 2021

Flynn, Anne

Director — since 2021

Gerrietts, Dan

Director — since 2021

Good Shepherd Geriatric Center Inc

Operational control — since 2008

Hunt, Samuel

Director — since 2021

Madden, Thelma

Director — since 2021

Paulson, Kirk

Director — since 2021

Schumaker, Terry

Director — since 2021

Shipman, Scott

Director — since 2021

Smed, Scott

Director — since 2021

Stockbeger, Ian

Managing employee · Officer — since 2013

White, Jerrold

Director — since 2021

Zook, Anne

Director — since 2021

Regulatory standing

Licensed / certified since

1968-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$87,458 total

Last standard inspection

2025-12-11

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$352 per day (≈ $10,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

52% Medicaid · 2% Medicare · 46% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

3% above the IA median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

170

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-02-24Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-09

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-03-09

2025-12-11Health inspection5 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-01-05

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-06-02

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-01-05

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-01-05

F-0868

E · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2026-01-05

8 earlier / fire-safety inspections (27 citations)

2025-03-13Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-03

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-03

F-0713

G · Actual harmFrom a complaint

Provide or arrange emergency care by a doctor 24 hours a day.

Corrected 2025-04-03

2024-10-31Health inspection7 citations

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-11-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-16

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-11-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-16

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-16

F-0838

D · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-11-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-16

2024-09-06Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-27

2024-08-30Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-09-27

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-17

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-27

2023-11-20Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-20

2023-07-06Health inspection6 citations

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-08-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-08-06

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-06

F-0732

F · No harm found

Post nurse staffing information every day.

Corrected 2023-08-06

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-08-06

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-08-06

2024-10-31Fire-safety inspection3 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-11-04

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-11-04

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-11-20

2023-07-06Fire-safety inspection3 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-07-14

K-0922

D · No harm found

Meet requirements for the use and maintenance of medical gas equipment.

Corrected 2023-07-13

Federal penalties

2024-08-30Fine$87,458

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165072.

Visitor reviews

What people say on Google.

3.729 ratings on Google

★Tom Mills · 2026-01-14 · via Google
“Applied before Thanksgiving and talked to Belle and gave them all the paperwork. Since then we have been calling every few weeks leaving messages and they wont return calls.horrible professionalism and wouldn't recommend it at all.”

★★★★★Josh B · 2022-07-14 · via Google
“My experience with good Sheppard has always been from a different perspective. They support of local emergency team by providing space on one of their buildings for a radio antenna that is used during emergencies. Every time I call the staff is always very helpful and the maintenance goes out of their way to make sure we are taken are of. This ultimately helps to keep the entire Community safe!…”

★Katie Roney · 2020-05-17 · via Google
“not impressed with the care. My dad’s mom was at good shepherd for over 3 years and questionable care had happened then. We refused to take my mom’s dad here but it’s the only place that works with the VA. I am aware there is a lot going on but I expected more from the nursing staff to try and help accommodate families. We called and waited 45 minutes to talk to my grandfather - turns out they shr…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered