Nursing homeFAID #13964
Grace Pointe Wellness Center
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Grace Pointe Wellness Center
Public record summary
What we can show you for free.
Bed capacity
154
CMS facility ID
675106
Care type
Nursing home
County
El Paso
Facility name
Grace Pointe Wellness Center
Street address
2301 N Oregan St
City / state / ZIP
El Paso, TX 79902
Phone
(915) 532-8941
Website
About this facility — Grace Pointe Wellness Center
Grace Pointe Wellness Center is a Medicare/Medicaid-certified skilled nursing facility in El Paso, Texas. It is licensed for 154 beds — above the median for skilled nursing facilities in Texas (120 beds).
It is one of 110 senior care facilities in El Paso and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Grace Pointe Wellness Center 75 times across 14 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $76,770 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Creative Solutions In Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Ahmed, Farooque
Additional disclosable party — since 2025
Blake, Gary
Operational control · Additional disclosable party — since 2024
Blake, Malisa
Operational control — since 2022
Bowers, Sean
Governing body — since 2024
Cisneros, Alfred
Governing body — since 2008
Cobb, Travis
Governing body — since 2022
Cooper, Stephen
Governing body — since 2022
El Paso X Enterprises, Llc
Operational control · Additional disclosable party — since 2024
Hardin, Sherrie
Governing body — since 2024
Huggins, Linda
Director — since 2023
Kerzee, Richard
Governing body — since 2007
Korenek, Patricia
Governing body — since 2018
Mora, Lisa
Additional disclosable party — since 2025
Soechting, Paul
Governing body — since 2024
Strack, Joe
Governing body — since 2022
Thompson, Johnny
Officer — since 2024
Willig, Zachary
Director — since 2025
Regulatory standing
Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-01-15
CMS overall rating
1 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$76,770 total
Last standard inspection
2026-03-12
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$257 per day (≈ $7,810/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 4% Medicare · 21% private/other
Occupancy
43% (fiscal year 2023)
Vs. state median
7% below the TX median of $277/day — full state cost breakdown
Services & coverage
Licensed beds
154
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-17Health inspectionComplaint-triggered2 citations
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-07-15
F-0850
E · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2026-07-14
2026-03-12Health inspection9 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-15
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-04-15
F-0577
B · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2026-04-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-15
F-0680
E · No harm found
Ensure the activities program is directed by a qualified professional.
Corrected 2026-04-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-15
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2026-04-15
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-04-15
11 earlier / fire-safety inspections (64 citations)
2025-12-31Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-01
2025-12-01Health inspectionComplaint-triggered4 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-12-02
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-12-02
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-12-02
F-0850
E · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2025-12-02
2025-08-05Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-02
2025-04-11Health inspectionComplaint-triggered5 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-04-12
F-0609
J · Immediate jeopardyFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-12
F-0610
J · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-04-12
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-12
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-04-12
2024-12-12Health inspection10 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-01-24
F-0576
E · No harm found
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2025-01-24
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-24
F-0687
E · No harm found
Provide appropriate foot care.
Corrected 2025-01-24
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-24
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-01-24
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-24
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-01-24
2024-04-04Health inspectionComplaint-triggered6 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-30
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2024-04-30
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-30
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-04-30
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-04-30
F-0744
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2024-04-30
2024-03-05Health inspectionComplaint-triggered2 citations
F-0580
K · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-03-06
F-0684
K · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-06
2023-11-17Health inspectionComplaint-triggered15 citations
F-0551
D · No harm foundFrom a complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2023-12-31
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-12-31
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-12-31
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-12-31
F-0644
E · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-12-31
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-31
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-12-31
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-12-31
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-12-31
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2023-12-31
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-31
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-31
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-12-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-12-31
F-0908
E · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2023-12-31
2026-03-12Fire-safety inspection8 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-04-07
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2026-04-07
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-05-11
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2026-05-11
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-04-24
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-04-24
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-04-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-07
2024-12-12Fire-safety inspection10 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2025-02-28
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-01-30
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-02-28
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-01-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-30
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-02-28
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-02-28
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-01-30
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-01-23
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-28
2023-11-17Fire-safety inspection2 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-12-31
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-17
Federal penalties
2025-04-11Fine$24,542
2024-03-05Fine$52,228
2024-03-05Medicare payment denial — 39 days
Total fines$76,770
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675106.
Visitor reviews
What people say on Google.
4.1★★★★★70 ratings on Google
★★★★★Claudia Genera · 2026-01-24 · via Google“I am extremely grateful for the wonderful care my loved one received at this nursing home. The staff is compassionate, attentive, and genuinely dedicated to the residents' well-being. The facility is clean, comfortable, and always welcoming. I appreciate the personalized attention and the positive environment they create, making it feel like a caring community. Highly recommend for anyone looking …”
★★★★★Jennifer Jasso · 2026-03-12 · via Google“My uncle was in hospice care for a short while on 4th floor recently until his passing. The nurses are so compassionate and caring. I can’t thank them enough for the care and heart they put into their job. May God give them an abundance of strength, happiness, and good health. I highly recommend Gracepointe. They have a heart of gold.”
★★★★★Alexa Rodriguez · 2026-01-12 · via Google“My family and I were searching facilities in the El Paso area for my grandparents. From my first call inquiring about moving my grandparents (from their previous facility) to the amenities and programs included at this new facility, Grace Pointe has been nothing less than friendly, knowledgeable, and helpful. There were many questions we had and the staff would respond in a timely fashion. Our pea…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 75 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered