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Nursing homeFAID #1540

Groton Regency Center

1145 POQUONNOCK RD, GROTON, CT, 06340

(860) 446-9960

ccgrotonregency.com

162 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Complete Care at Groton Regency

Address

1145 Poquonnock Rd

Groton, CT 06340

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Public record summary

What we can show you for free.

Bed capacity

162

CMS facility ID

075270

Care type

Nursing home

County

Southeastern Ct

Facility name

Groton Regency Center

Legal entity

Complete Care At Groton Regency

Street address

1145 POQUONNOCK RD

City / state / ZIP

Groton, CT 06340

Phone

(860) 446-9960

Website

ccgrotonregency.com

About this facility — Groton Regency Center

Groton Regency Center is a Medicare/Medicaid-certified skilled nursing facility in Groton, Connecticut. It is licensed for 162 beds — above the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 2 senior care facilities in Groton and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Groton Regency Center 43 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Jane Dropeskey

Parent company

Complete Care

Ownership type

For profit - Limited Liability company

Registered owners & officers

Pc Ct Opcos Llc

Direct owner — 100% stake — since 2021

Hoch, Robert

Managing employee — since 2021

Pc Wta Opco Holdco Llc

Indirect owner — since 2021

Sms 2021 Trust

Indirect owner — since 2021

Stein, Shalom

Officer — since 2021

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-07-26

CMS overall rating

5 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-29

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$256 per day (≈ $7,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

49% Medicaid · 5% Medicare · 46% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

48% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

162

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-01-29Health inspectionComplaint-triggered6 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-11

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-03-11

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-11

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-03-11

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-11

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-03-11

2025-11-14Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-26

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-10-26

7 earlier / fire-safety inspections (35 citations)

2024-11-07Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-18

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-16

2024-05-29Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-07-08

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-07-08

2024-03-27Health inspection5 citations

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-05-06

F-0637

B · No harm found

Assess the resident when there is a significant change in condition

Corrected 2024-05-06

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-06

F-0842

B · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-06

2021-11-19Health inspection4 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-01-31

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-01-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-01-31

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-01-31

2026-01-29Fire-safety inspection5 citations

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-03-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-06

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-06

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-06

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-06

2024-03-27Fire-safety inspection5 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-04-24

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-04-24

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-24

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-04-24

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-04-24

2021-11-19Fire-safety inspection12 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2022-02-22

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-02-22

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-02-22

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-02-22

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-02-22

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-12-08

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-02-22

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2022-02-22

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-02-22

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-02-22

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-02-22

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-02-22

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075270.

Visitor reviews

What people say on Google.

4.5133 ratings on Google

★★★★★keith mcclain · 2026-07-23 · via Google
“My Grandmother was there many years ago, now my mother is there. Good peeps, good food. It is a difficult job caring for the elderly, these people do an amazing job, they show care and Love, who could ask for more.”

★★★★★Rich Ruppel · 2024-08-10 · via Google
“A wonderful performance was entertaining residents when arrived to visit a friend. A phone was installed near her bed as she enjoys talking on the phone. The staff seem caring and professional, a plus in any such care giving facilities. Overall, I'm quite happy with the Groton Regency.”

★★★★★Mark Salie · 2026-01-30 · via Google
“A very welcoming community, great caring staff.Great activities”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1366499568

Monthly federal file

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered