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Nursing homeFAID #1796

Groves Center

512 S 11TH ST, LAKE WALES, FL, 33853
(863) 676-8502
thegrovescenter.com
120 licensed beds

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Photo of GROVES CENTER
Photo via Google · darlene Wild

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
105269
Care type
Nursing home
County
Polk
Facility name
Groves Center
Street address
512 S 11TH ST
City / state / ZIP
Lake Wales, FL 33853
Phone
(863) 676-8502
Website
thegrovescenter.com

About this facility — Groves Center

Groves Center is a Medicare/Medicaid-certified skilled nursing facility in Lake Wales, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 9 senior care facilities in Lake Wales and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Groves Center 50 times across 10 inspections in the last three years, and CMS has imposed $291,478 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Hearthstone Senior Communities
Ownership type
For profit - Corporation

Registered owners & officers

Hearthstone Senior Communities, Inc.
Indirect owner — 100% stake — since 2009
Consulting Support Services, Llc
Operational control · Additional disclosable party — since 2011
Facility Support Company, Llc
Operational control · Additional disclosable party — since 2010
Garner, Alvin
Officer — since 2009
Jaffe, Howard
Officer — since 2009
Kane Financial Services, Llc
Operational control · Additional disclosable party — since 2012
Lebron, Arleen
Operational control · Additional disclosable party — since 2021
Rombold, Lori
Officer — since 2009
Select Rehabilitation, Llc
Additional disclosable party — since 2016
Spadola, Cara
Operational control · Additional disclosable party — since 2021
Themis Health Management, Llc
Operational control · Additional disclosable party — since 2009
Wyatt, Brian
Officer — since 2009

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1973-09-11
Health deficiencies
19 at the last standard inspection
Federal fines
$291,478 total
Last standard inspection
2026-02-04
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$349 per day (≈ $10,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 8% Medicare · 11% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
14% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-02-04Health inspection11 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-03-06
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-03-06
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-03-06
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-03-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-03-06
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-06
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-03-06
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-03-06
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2026-03-06
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-06
F-0881
F · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-03-06
2025-10-29Health inspectionComplaint-triggered8 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-12-11
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-11
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-11
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-12-11
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-11
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-12-11
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-12-11
F-0777
D · No harm foundFrom a complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected 2025-12-11
5 earlier / fire-safety inspections (31 citations)
2025-05-28Health inspectionComplaint-triggered5 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-06-21
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-21
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-21
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-07-23
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-06-21
2024-10-01Health inspectionComplaint-triggered4 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2024-11-01
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-01
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-11-01
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-11-01
2024-01-12Health inspectionComplaint-triggered10 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-12
F-0600
L · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-12
F-0610
L · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-12
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-12
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-12
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-02-12
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-02-12
F-0726
L · Immediate jeopardyFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-02-12
F-0835
L · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-02-12
F-0867
L · Immediate jeopardyFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-02-12
2022-01-27Health inspection11 citations
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2022-02-26
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-02-26
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-02-26
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-02-26
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-02-26
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-02-26
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-02-26
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-02-26
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-02-26
F-0886
E · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2022-02-26
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2022-02-26
2024-01-12Fire-safety inspection1 citation
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-02-12

Federal penalties

2025-10-29Fine$128,925
2024-01-12Fine$162,553
Total fines$291,478
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105269.

Visitor reviews

What people say on Google.
3.5182 ratings on Google
★★★★★Peter Franklin · 2026-04-30 · via Google

“The Groves Center is a clean facility. Never any odd smells or dirty floors like some other facilities I’ve been in. Residents have a great time with the many daily activities. Highly recommended for your loved one.”

★★★★★Ali Cambron · 2025-12-09 · via Google

“The staff at the Groves is so caring. They really want the best for their residents. It is so refreshing to see staff that cares. And the Admissions team is absolutely awesome! Made the experience so much easier and they are so knowledgeable!”

★ana sandoval · 2025-08-26 · via Google

“I never imagined that in the USA there was such a horrible place for elderly care. I experienced it with my husband to the point that I had to leave him. Lack of hygiene, humidity, lack of air conditioning, lack of professionalism. They register the medication and do not provide it, that's what they did to my husband. The social worker threatened me so that I would not take him. They spend days wi…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered