Home›Browse›Washington›Federal Way›Hallmark Manor

Nursing homeFAID #12788

Hallmark Manor

32300 FIRST AVENUE SOUTH, FEDERAL WAY, WA, 98003

(253) 874-3580

147 licensed beds

CMS rates Hallmark Manor 2 out of 5 overall. Federal inspectors issued 114 citations across 11 inspections in the last three years, with $46,555 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Hallmark Manor

Address

32300 First Avenue South

Federal Way, WA 98003

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Public record summary

What we can show you for free.

Bed capacity

147

CMS facility ID

505313

Care type

Nursing home

County

King

Facility name

Hallmark Manor

Street address

32300 FIRST AVENUE SOUTH

City / state / ZIP

Federal Way, WA 98003

Phone

(253) 874-3580

Website

lcca.com

About this facility — Hallmark Manor

Hallmark Manor is a Medicare/Medicaid-certified skilled nursing facility in Federal Way, Washington. It is licensed for 147 beds — well above the median for skilled nursing facilities in Washington (97 beds).

It is one of 38 senior care facilities in Federal Way and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Life Care Centers of America, a group of 194 facilities on this site.

Federal inspectors have cited Hallmark Manor 114 times across 11 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $46,555 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Corporation

Registered owners & officers

Butner, Nancy

Governing body · Operational control — since 2018

Carlisle, Heather

Governing body · Operational control — since 2025

Consolidated Resources Health Care Fund I Lp

Operational control · Additional disclosable party — since 1990

Crhc Llc

Partner — since 2017

Cross, Cindy

Officer — since 1994

Developers Investment Company Inc

Indirect owner · Partner — since 1995

Fletcher, Todd

Officer — since 2020

Fund I Investments Limited Partnership

Partner · Additional disclosable party — since 1995

Hcf Inc

Operational control · Partner — since 1995

Henry, Terry

Officer — since 1999

Kim, Dennis

Operational control · Additional disclosable party — since 2017

Lay, Lisa

Officer — since 2018

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 1990

Preston, Aubrey

Operational control — since 2025

Swanker, Richard

Officer — since 2011

Thurmond, Joan

Officer — since 2000

Velasco-fortune, Rosie

Governing body · Operational control · Additional disclosable party — since 2024

Ziegler, James

Officer — since 1999

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-05-28

CMS overall rating

2 of 5 stars

Health deficiencies

20 at the last standard inspection

Federal fines

$46,555 total

Last standard inspection

2025-05-13

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$451 per day (≈ $13,710/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

86% Medicaid · 4% Medicare · 10% private/other

Occupancy

59% (fiscal year 2023)

Vs. state median

6% below the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds

147

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-28Health inspectionComplaint-triggered1 citation

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-18

2025-05-13Health inspection19 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-06-19

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-19

F-0628

E · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-19

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2025-06-19

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-19

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-06-19

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-19

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-19

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-19

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-19

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-19

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-19

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-19

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-06-19

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-06-19

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-19

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-19

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-06-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-19

9 earlier / fire-safety inspections (94 citations)

2024-08-19Health inspectionComplaint-triggered2 citations

F-0801

F · No harm foundFood safetyFrom a complaint

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-10-19

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-19

2024-06-12Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-28

2024-05-10Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-05-24

F-0773

E · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-05-24

2024-03-06Health inspection18 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-05

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-04-05

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-04-05

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2024-04-05

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-04-05

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-04-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-04-05

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-05

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-05

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-05

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-05

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-04-05

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2024-04-05

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-05

F-0761

E · No harm found

Corrected 2024-04-05

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-04-05

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-05

2022-11-08Health inspection17 citations

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-12-20

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2022-12-20

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-12-20

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-12-20

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-12-20

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-12-20

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-12-20

F-0729

E · No harm found

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2022-12-20

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-12-20

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-12-20

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-12-20

F-0761

D · No harm found

Corrected 2022-12-20

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-12-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-12-20

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2022-12-20

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-12-20

F-0888

D · No harm found

Ensure staff are vaccinated for COVID-19

Corrected 2022-12-20

2026-05-12Fire-safety inspectionComplaint-triggered2 citations

K-0321

D · No harm foundFrom a complaint

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-06-16

K-0761

F · No harm foundFrom a complaint

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-06-16

2025-05-13Fire-safety inspection19 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-05-09

E-0009

F · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2025-05-09

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-06-10

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-07-31

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-23

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-15

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-06-11

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-31

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-09-23

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-06-11

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-09-23

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-06-11

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-11

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-09-23

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-06-11

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-23

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-11

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-08-04

2024-03-06Fire-safety inspection17 citations

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2024-04-02

E-0029

F · No harm found

Develop a communication plan.

Corrected 2024-04-02

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2024-04-02

E-0034

F · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2024-04-02

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-04-02

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-04-02

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-02

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-02

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-02

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-04-02

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-04-02

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-04-02

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-04-02

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2024-04-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-02

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-02

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-04-02

2022-11-08Fire-safety inspection16 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2022-12-20

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2022-12-05

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2022-12-05

E-0033

F · No harm found

Establish methods for sharing information.

Corrected 2022-12-20

E-0035

F · No harm found

Provide family notifications of emergency plan.

Corrected 2022-12-20

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2022-12-20

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2022-12-20

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2022-12-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-12-05

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-12-05

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-12-05

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-12-05

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-12-05

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-12-05

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-12-05

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2022-12-05

Federal penalties

2026-05-12Fine$14,380

2024-06-12Fine$32,175

Total fines$46,555

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505313.

Quality of care & staffing

How it compares in Washington.

Inspection citations, 3 years

114

More than 81% of nursing homes in the state

State median: 78

Federal fines, 3 years

$46,555

More than 66% of nursing homes in the state

State median: $13,065

Nurse staffing, hours per resident per day

4.2

Higher than 57% of nursing homes in the state

State median: 4.1

Nursing staff turnover, annual

36%

Higher than 25% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the Washington average on 9 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	7.5%	13.8%	13.5%	Better than state
Lose too much weight	6.2%	5.6%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.2%	0.8%	0.7%	Better than state
With a urinary tract infection	1.4%	1.7%	1.5%	Better than state
Have depressive symptoms	8.3%	17.9%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.4%	2.6%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	95.5%	96.2%	93.7%	Near state average
Ability to walk independently worsened	3.9%	15.6%	12.7%	Better than state
Received an antianxiety or hypnotic medication	8.6%	12.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.0%	94.3%	95.3%	Near state average
With pressure ulcers	5.4%	4.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	22.7%	21.6%	18.3%	Near state average
Received an antipsychotic medication	10.3%	15.0%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.74	1.26	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.51	1.54	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	69.9%	88.7%	82.3%	Worse than state
Newly received an antipsychotic medication	2.9%	1.3%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	78.9%	84.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	14.8%	19.7%	23.4%	Better than state
Had an outpatient emergency department visit	15.5%	13.0%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
K-0511 3 inspections. Have properly installed electrical wiring and gas equipment.
K-0920 3 inspections. Ensure proper usage of power strips and extension cords.

What its owners also hold

Developers Investment Company Inc has an ownership stake on file at 71 nursing homes, averaging 3.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Washington

Licensing: Washington State Department of Social and Health Services (DSHS), Residential Care Services (RCS)
File a complaint: 800-562-6078 · Online
Long-Term Care Ombudsman: 800-562-6028. A free advocate for residents and families.
Adult Protective Services: 877-734-6277. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Francis Community Hospital, about 1.4 miles. CMS rating 4 of 5.
Multicare Auburn Medical Center, about 4.7 miles. CMS rating 2 of 5.
Tacoma General Allenmore Hospital, about 6.8 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Avalon Care Center Federal Way, Federal Way, about 0.8 miles. CMS rating 4 of 5.
Garden Terrace Healthcare Center of Federal Way, Federal Way, about 0.9 miles. CMS rating 5 of 5.
Life Care Center of Federal Way, Federal Way, about 1.1 miles. CMS rating 3 of 5.
Auburn Post Acute, Auburn, about 5.3 miles. CMS rating 1 of 5.
North Auburn Care, Auburn, about 5.3 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

4.5148 ratings on Google

★★★★★Connie Zarkades · 2026-05-14 · via Google
“My mother moved in a week ago,and is already thriving. She is wheelchair bound,but can move around so much easier here,she loves that!!!! The staff is wonderful &caring. The nurses& doctor are great!!! The facility is so clean. Im very happy that my mother's long term care is in good hands.”

★★★★★Eunsil Bleakley · 2026-05-07 · via Google
“Husband stayed for over 70 days receiving care and rehab. Loved people working here! Employees are very caring, and they listen to your needs, concerns and things are adjusted to your satisfactions. Really appreciated hard work by OT/PT, RNs, CNAs, kitchen, laundry,cleaning, Activity, Social Services as well as maintenance. Husband is well enough to be home, and we give credits to these wonde…”

★★★★★Kari Burrows · 2026-03-05 · via Google
“My mom is currently staying at Hallmark. The entire team is wonderful. From the front desk to the business team, social workers, nurses, CNA’s, food team, and the rehabilitation team. They are all engaged and invested in my mom’s recovery. I see many smiles on the staff’s faces, they are doing really hard work, emotionally and physically. The entire team unites to create a positive environment. …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

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